Personalisation stories

Firms cautious of AI implementation over data security fears
5 days ago
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cx
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digital transformation
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retail
Despite a £500m AI investment pledge, UK firms remain hesitant to adopt AI due to data security fears, says report.

MongoDB introduces Atlas Vector Search & Search Nodes for next-gen applications
6 days ago
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speed
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mongodb
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developers
MongoDB rolls out Atlas Vector Search and Search Nodes, aiming to assist organisations in building and scaling advanced applications.

Amber Technology expands PSB Speakers with vibrant colour range
Last week
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spotify
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speakers
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deezer
Amber Technology introduces vibrant blue, yellow, and orange hues to the PSB Speakers’ Alpha iQ collection for a personalised audio experience.

Boomi's tech revitalises member experience for Chartered Accountants ANZ
Last month
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digital transformation
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workflow automation
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boomi
Boomi's technology revitalises membership experiences for Chartered Accountants Australia and New Zealand, enhancing personalisation.
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Sitecore appoints former Salesforce executive Kathie Johnson as CMO
Last month
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innovation
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personalisation
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cloud native
Former Salesforce executive Kathie Johnson has been appointed as the new CMO of marketing technology company Sitecore.

Messaging tech pioneer Known rebrands as Kudosity in strategic shift
Last month
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digital transformation
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privacy
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innovation
Known Pty Limited, a pioneer in messaging technology, has rebranded to Kudosity to streamline its business structure and enhance market offerings.

Samsung Shop App to enhance online shopping in Southeast Asia & Oceania
Last month
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vietnam
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indonesia
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thailand
Samsung introduces the Shop App in Southeast Asia and Oceania to simplify online purchasing and enhance customer experience.

Mismatch in generative AI usage & consumer preference in ANZ
Last month
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cx
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adobe
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personalisation
An Adobe report reveals only 6% of ANZ brands use generative AI despite 39% of consumers favouring AI-assisted interactions.

CloudSponge launches 'Better Sharing' plugin on WordPress
Mon, 30th Oct 2023
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wordpress
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integration
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woocommerce
CloudSponge launches Better Sharing, a WordPress plugin aimed at transforming email sharing for website visitors.

UK organisations lack cyber resilience, claims e2e-assure study
Thu, 26th Oct 2023
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outsourcing
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cisos
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support
75% of CISOs have experienced a cyber attack, but only 22% describe their organisation as resilient, according to a study by e2e-assure.

Neo4j boosts cloud database performance with new functionality
Thu, 26th Oct 2023
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network management
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enterprise
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dropbox
Neo4j unveils functionality to boost performance of cloud databases, enabling up to 100x faster analytical queries.

Video: 10 Minute IT Jams - An update from Amperity with Billy Loizou
Tue, 17th Oct 2023
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data analytics
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data collection
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apac
Billy Loizou, who is the Area Vice President for APAC at Amperity, joins us today to tell us more about Amperity and what they are doing in the APAC region.

Inbuilding coverage technology reshapes retail customer experience
Mon, 16th Oct 2023
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cx
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connectivity
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apple pay
Inbuilding coverage technology is transforming retail customer experiences by enhancing connectivity, personalisation and payments convenience.

Zitcha partners with tyresales to optimise retail media networks
Mon, 16th Oct 2023
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martech
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nz
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youtube
Zitcha partners with tyresales to revolutionise retail media networks, enhancing ad campaigns using valuable data.

Valtech launches connector bridging Salesforce Commerce Cloud and Optimizely for retailers
Fri, 13th Oct 2023
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salesforce
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optimizely
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retail technologies
Valtech debuts a connector that bridges Salesforce Commerce and Optimizely for seamless digital retail experiences.

Experian partners Moneythor to personalise digital banking
Fri, 13th Oct 2023
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fintech
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cloud banking solutions
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ebanking
The combination will generate accurate and personalised insights, recommendations, and nudges in the Australian market to increase customer engagement.

Bendigo & Adelaide bank leverages Google Cloud in digital move
Fri, 13th Oct 2023
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cx
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it infrastructure
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data management
Bendigo and Adelaide Bank enhances their digital banking system using Google Cloud technology for better customer experience.

Adobe's GenStudio: The future of personalised content at scale
Fri, 13th Oct 2023
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cx
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ai
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dx
Unlocking the future of content creation: Adobe's GenStudio aims to revolutionise digital experience with help from GenAI.

Adobe claims CX revolution with new Experience Mgr for Enterprises
Wed, 11th Oct 2023
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cx
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dx
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adobe
Adobe releases Adobe Experience Manager for Enterprises, enabling businesses to easily create and edit web content using popular word processing tools.

Zendesk extends generative AI offerings to secure data further
Fri, 6th Oct 2023
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cx
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digital transformation
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cybersecurity
The company has also launched capabilities to secure data further and ensure privacy in the evolving AI landscape.

The power behind personalised customer journeys
Mon, 4th Sep 2023
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cx
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customer journey
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marketing strategy
Brands need to understand their customers' wants, motivations, and pain points to create a successful customer journey. Personalisation is key.

BotPenguin unveils advanced AI chatbots for better experience
Thu, 31st Aug 2023
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cx
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ml
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chatbots
BotPenguin's AI Chatbots offer personalized communication and integrations to enhance customer engagement and business operations.

Consumer experience: Is it forgotten in the Retail Media frenzy?
Tue, 22nd Aug 2023
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cx
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retail
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advertising
Ultimately, it’s about the consumer experience. When we put the individual shopper at the centre of the advertising, everyone wins.

Atomic drives fundraiser communications for Movember
Wed, 16th Aug 2023
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charity
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sales
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movember foundation
Men’s health charity, Movember, has implemented Atomic, an in-app customer engagement platform to drive increased sales and personalisation.