OpenAI stories

Gusto launches a ChatGPT app letting small firms query payroll data, with limited users also able to run pay directly from the chat.

AI is transforming everyday work in accountancy firms, but messy gaps between systems and people mean full automation remains distant.

Accountants double down on everyday AI tools, as optimism stays high but scepticism, job fears and data security worries all intensify.

New Relic debuts observability tools for ChatGPT-embedded apps, tackling i-frame blind spots with telemetry, session replay and UX analytics.

Agentic AI is set to flood infrastructure with billions of virtual users, forcing nations like Australia to rethink open, heterogeneous compute.

Commonwealth Bank teams with OpenAI on AI and cyber training to close skills gaps for 1 million Australian small business customers.

GWI launches Agent Spark, plugging its first-party audience data into ChatGPT, Claude and Copilot to ground AI marketing insight in reality.

ServiceNow expands its OpenAI partnership to embed GPT-5.2 voice agents and automation more deeply into enterprise workflows and IT systems.

Kodak Alaris adds native gen AI integrations and new workflow tools to Info Input 7.5, targeting faster, more automated document processing.

ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.

Thomson Reuters launches Trust in AI Alliance with Anthropic, AWS, Google Cloud and OpenAI to develop trustworthy agentic AI systems.

Adobe unveils expanded AI video tools for Premiere and After Effects and pledges USD $10m in new Film & TV Fund grants for creators.

Anthropic is setting up an Australian office in Sydney as Claude adoption soars, anchoring a wider global expansion and hiring push.

OpenAI rolls out USD $8-a-month ChatGPT Go across the US and prepares to trial clearly labelled ads for free and Go users.

AI platform Harvey will open a Paris office in Q2 and has hired former Canva executive Jorge Bestard as Vice President of EMEA Sales.

Harmonic finds six genAI apps drive 92.6% of enterprise data exposure risk, with ChatGPT alone responsible for more than 70% of cases.

BioCatch warns AI shopping agents will turbocharge online fraud, urging banks and retailers to distinguish helpful bots from criminal misuse.

GitLab releases Duo AI Agent Platform to orchestrate AI across the full DevOps lifecycle, promising faster, governed software delivery.

Babeltext debuts MC-ML-AI, a standard to turn multilingual, multichannel customer chats into completed bookings, transactions and cases.

V2 AI bolsters Asia-Pacific leadership, appointing Nick Williams as Partner and Ebony Williams as Director of Alliances to drive AI growth.