The Ultimate Guide to IT Automation
2023 edition
Overview
Many tasks associated with day-to-day IT service delivery are somewhat manual, repeatable and don’t require specific skills (such as provisioning or the early stages of incident management). These and other tasks can be automated, accelerating delivery and problem resolution, while reducing IT support staff workload and allowing a focus on higher-value tasks. IT Automation includes software, systems and tools, with configurable rules driving workflows and repeatable processes.
Analyst reports

FMI on ML
Pump control panels market to be US$2.6 billion by 2033...
Fri, 8th Sep 2023

Forrester Research on AI
Advertising agencies in the US will automate 7.5% of jo...
Fri, 16th Jun 2023

FMI on IoT
IoT communication protocol market to be US$24.6 Billion...
Fri, 26th May 2023

FMI on Digital Transformation
Automated test equipment market to be US$23.76 billion ...
Tue, 9th May 2023

FMI on Surveillance
Computer vision market set to reach $26 billion by 2033
Fri, 5th May 2023
Expert columns

By Chris Smith of M-Files
Successful digital transformation strategies for future...
Last week

By Mark Fioretto of UiPath
Why Australian organisations must act now to meet new E...
Last week

By Shweta Bhanda of Uneecops Business Solutions
Building L.I.V.E. enterprises with a fusion of AI and d...
Tue, 19th Sep 2023

By Tim O’Neill of BitTitan
How human-tech connection is key to adoption and change...
Tue, 12th Sep 2023

By Felipe Rubim of CI&T
Getting into the “flow state” of generative AI - CI&T
Wed, 6th Sep 2023
Interviews

Discussing IT solutions
Exclusive: Why Digital Experience Labs stand out as the...
Mon, 21st Aug 2023

Discussing Hosting
Exclusive: Nuro brings web hosting excellence to NZ bus...
Mon, 23rd Jan 2023

Discussing Business Intelligence
Exclusive: SS&C Blue Prism brings business automation s...
Wed, 30th Nov 2022
More expert columns

By Mark Fioretto of UiPath
There is still time for Australia to realise Vision 202...
Tue, 8th Aug 2023

By Mark Fioretto of UiPath
How automation will bolster cybersecurity in Australia
Wed, 2nd Aug 2023

By Rod Lester of NICE
Key factors to look for in a Customer Experience Softwa...
Wed, 26th Jul 2023

By Greg Tilton of CSG
How CSPs solve their toughest B2B2X marketplace challen...
Wed, 31st May 2023

By Ilan Rubin of Wavelink
The need to create a strong cyber response framework
Thu, 18th May 2023

By Virginia Galaron Herrera of New Relic
Three steps to building a successful customer adoption ...
Fri, 28th Apr 2023
Top players
Recent news

About Data
UK businesses top in Europe for enterprise-wide IT auto...
This month

About Investment
OpenOcean reveals 13 new unicorns with 2023 Automation ...
Last month

About Alcatel-Lucent Enterprise
Alcatel-Lucent Enterprise release empowers large core n...
Last month

About Check Point Software
Check Point launches security automation and collaborat...
Last month

About Proofpoint
Proofpoint raises security awareness with latest launch
Last month
More news

About Customer Relationship Management
Unanet’s AR automation tech to help firms get paid fast...
Last month

About Amazon Web Services
Boomi pay-as-you-go is now available in the AWS Marketp...
Last month

About IDC
BlackLine introduces e-Invoice Presentment and Payment
Last month

About Amazon Web Services
SEON announces launch of full suite on Amazon Web Servi...
Last month

About Nokia
Advancing autonomous mining with 5G and edge intelligen...
Last month
Even more news

About Cybersecurity
Imprivata Identity Governance integrates with NHSmail
Last month

About IT departments
IT professionals embracing AI to automate workflows
Last month

About Cloud Services
Tray.io unveils AI-powered universal automation solutio...
Fri, 29th Sep 2023

About Market
Seismic reveals vision and roadmap for generative AI
Thu, 28th Sep 2023

About Dynatrace
DevOps automation delivers significant benefits: Dynatr...
Thu, 28th Sep 2023
Other guides
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