The Ultimate Guide to AI Agents
A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for AI Agents (Agentic AI).
What to know about AI Agents
AI agents represent a transformative area within artificial intelligence, focusing on autonomous or semi-autonomous systems capable of performing complex tasks and making decisions to enhance business operations and personal productivity.
Our recent stories highlight how AI agents are rapidly evolving across sectors—from cybersecurity and data management to customer experience and enterprise automation. Companies are integrating AI agents to improve efficiency, drive innovation, and manage security risks in increasingly sophisticated ways.
By exploring these developments, readers can gain insights into the potential benefits, emerging applications, and challenges associated with AI agent deployment. Whether you're interested in how AI agents enhance software development, automate workflows, or secure enterprise environments, this tag offers a comprehensive look at this dynamic and impactful technology.
UK AI Agents News
Regional stories with direct local relevance
Storyblok launches Agents to automate content tasks
Content teams could cut hours of manual maintenance as Storyblok adds conversational checks for stale pages, links and translations.
UK firms face climate revenue hit, Capgemini finds
Most UK businesses are feeling climate hits to sales, but only 5% have fully measured the financial damage, Capgemini says.
UK CIOs face AI blame as sovereignty drives buying
Data sovereignty is now steering UK AI buying, while half of technology leaders say the Chief Information Officer will be blamed if systems fail.
Klaviyo launches headless CRM for AI tools & agents
Marketers can now plug AI agents into customer data and actions without Klaviyo's interface, as the firm widens access across its platform.
Oracle to invest USD $5 billion in UK cloud infrastructure
The spend will expand local cloud capacity as UK demand for AI and data services rises, with healthcare and finance among target sectors.
Digital Planning launches GBP £50,000 AI pilot fund
East Midlands firms can test automation without upfront risk, as the scheme backs only projects with clear savings and a single defined problem.
Analyst Insights
Research and market analysis connected to AI Agents
Google Cloud named Leader in Forrester cloud assessment
UiPath named Gartner IDP leader for second year running
Check Point named Leader in Gartner hybrid mesh firewall
Google named Gartner leader in enterprise AI assistants
Ripple Treasury expands GSmart AI for finance teams
Featured News
Exclusive: ABBYY brings zero-shot document AI to Vantage
Enterprises can now extract data from unseen document types without templates, as ABBYY rolls out zero-shot capabilities in Vantage.
Exclusive: Cloudera builds Hadoop-free future platform
Existing customers get six years of support as Cloudera shifts new AI and analytics workloads to a Hadoop-free platform due in November.
Mimecast CEO: Agentic AI threat novel but not entirely new
Hidden AI risks are already widespread in workplaces, with Mimecast saying users are driving shadow tools and most exposure still starts with people.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Schrodinger's ERP both dead and alive, says Rimini Street
Businesses can avoid costly ERP rip-and-replace projects by layering AI and automation onto existing systems, Rimini Street says.
Lumana's focus on vertical applications for AI video surveillance platform
Lumana's Principal Product Manager says its camera-agnostic AI platform is expanding beyond security into retail, healthcare and smart cities.
Grafana Labs launches six AI tools for telemetry & agents
Grafana Labs has launched six AI observability tools during its AI Week, including new capabilities for monitoring and investigating AI agents.
Check Point CTO on AI's double-edged sword
AI is shrinking the gap between vulnerability disclosure and real-world exploitation to hours, forcing security teams to adapt fast.
Check Point: Be the best, or get out the way
Rising AI-driven attacks are compel security buyers to cut vendor sprawl, though Check Point warns over-consolidation can still raise risk.
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Check Point: Hackers are already in. Act accordingly
Hackers are exploiting vulnerabilities in hours or minutes, leaving many organisations compromised before defenders spot the breach.
John Margerison on the new class of employee: AI managers
Businesses should treat AI like a new hire, as weak oversight could expose sensitive data and leave staff needing fresh skills to stay relevant.
The new workforce: AI agents to work in concert with humans
AI agents are set to reshape hiring and team structures, pushing firms towards global talent pools and outcome-based work.
Exclusive: Virtuozzo sees GPU clouds reshape AI infrastructure
AI demand is pushing cloud providers towards GPU-as-a-service models, with efficiency and utilisation emerging as key differentiators.
Expert Columns
The autonomous SOC takeover
How security leaders should measure AI SOC performance
Agentic marketing and the intelligence ownership problem
Three Industries, One Common Challenge: Getting Data Right Before MDM
AI closes vulnerability window as zero-day exploits surge
The unseen strength: How women's AI caution is shaping enterprise security
The hidden security risk in document redaction
Modern data teams: key roles, structures and data quality
Why AI fails without a strong data foundation and how to get it right
The new architecture of money: Stablecoins, AI and Europe's payments future
Interviews
Interviews and video coverage from the networkRecent AI Agents News
Zendesk launches specialised AI agents for customer service
The new tools could automate up to 80% of service workflows, letting retailers handle orders, returns and refunds without manual handoffs.
Diamond Logistics adds AI dashboards to Despatchlab
Logistics customers will be able to query stock and delivery data in plain English as Diamond tests a new AI agent for Despatchlab.
LMNTRIX appoints Kevin Wright to lead UK growth
Growing demand for managed detection and response is driving the company's UK expansion as boards face tougher resilience expectations.
Pleo launches AI finance tools amid approval delays
Slow approvals are costing UK businesses hundreds of thousands of pounds a year as finance teams turn to AI to cut admin.
Reliance Cyber launches RADAR on Google Cloud platform
Enterprise security teams could cut alert noise and speed response after the UK managed detection and response provider put RADAR into production.
UK shoppers cap AI spending at GBP £150 per purchase
Most UK consumers will let AI shop around, but few trust it to pay without approval, with the average limit set at GBP £149.12.
WealthAi launches AI platform for smaller advisers
Smaller advice firms could cut routine client administration by as much as 60% after adopting the new platform, which sits on existing systems.
The unseen strength: How women's AI caution is shaping enterprise security
Enterprise security teams are treating women's AI scepticism as foresight, as agentic systems expose the governance risks many had flagged earlier.
Spektr adds AI tools to anti-money laundering platform
Banks are under pressure to prove anti-money laundering controls after FCA fines topped GBP £300 million since 2021.
Why UK IAM leaders should not miss Identity & Access Management UK 2026
IAM teams are being urged to tackle AI agents, non-human identities and legacy access risks at a free London conference in November 2026.
GBG launches Reach to verify AI agents' address data
As enterprises move AI agents into live operations, poor address data is becoming a compliance and fulfilment risk for automated workflows.
DXC launches AI-led workplace service for employees
Employees could see fewer support tickets and more uptime as DXC's new service aims to cut workplace complexity without replacing existing systems.
IFS study finds industrial firms turning to AI workers
Rising labour shortages and undocumented know-how are slowing industrial growth, prompting firms to use AI workers for routine tasks instead.
Crescendo launches AI-native customer experience platform
Businesses may cut CX stack costs by more than 60% as Crescendo bundles AI agents, ticketing and workforce tools into one platform.
iManage to launch governed AI legal platform in October
Law firms and in-house teams are being promised AI that can use sensitive matter data without breaching permissions, audit trails or ethical walls.
Most UK retailers hit by AI security incidents, survey finds
Nearly 60% of big UK retailers reported AI security incidents last year as rapid adoption outpaced governance and risk checks.
Navex expands Nira AI assistant into customer support
Customers can now get faster help in more than 50 languages as NAVEX brings its Nira assistant into support and case creation.
MindBridge partners Fieldguide on AI audit workflow
Accounting firms could cut manual steps as transaction-level risk analysis is built into a single audit platform used for planning and reporting.
Lincolnshire Police automates traffic notices with Quadient
The force says the switch has freed capacity equal to four staff a month, helping it meet statutory deadlines and cut printing costs.
CloudCoCo launches AI procurement platform for IT buyers
Enterprise IT buyers could cut procurement delays as CloudCoCo rolls out AI tools across a 250,000-product catalogue and invoice processing.
Job Moves
Hyperlayer names first Head of AI as banks push AI
Sapiens names new delivery & customer success chiefs
Multiverse opens Edinburgh hub with ex-Amazon AI chief
Billy Grace taps ex-Google sales head for UK launch
ANS names Ali Mustoe-Playfair as Agentic Operations Chief
Stacks.ai appoints Farid Sedjelmaci to spearhead UK growth
Chris Huntingford appointed ANS AI director for 2024 push
