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Genesys Cloud CX grows revenue over 50% year-over-year
Unified Communications

Genesys Cloud CX grows revenue over 50% year-over-year

Genesys was also recognised as a Leader in the 2023 Gartner Magic Quadrant for Contact Center as a Service, positioned highest for ability to execute.

By Shannon Williams • 4 min read • Tue, 5th Sep 2023
Cisco, Nutanix partnership to simplify hybrid multicloud
Multi-cloud

Cisco, Nutanix partnership to simplify hybrid multicloud

Cisco and Nutanix have announced a global strategic partnership to accelerate hybrid multicloud deployments and fuel business transformation.

By Shannon Williams • 3 min read • Tue, 5th Sep 2023
Most education organisations suffered a cyber attack in past year
EduTech

Most education organisations suffered a cyber attack in past year

Over two-thirds of educational organisations have experienced a cyber attack in the past year, according to a survey by Netwrix.

By Shannon Williams • 3 min read • Tue, 5th Sep 2023
Less than 15% of organisations have a Gen AI security policy
Generative AI

Less than 15% of organisations have a Gen AI security policy

Organisations adopting Chat-GPT face potential security issues, while few have policies or training to use the technology effectively, says new research.

By Shannon Williams • 2 min read • Tue, 5th Sep 2023
Savant Systems revolutionises home automation with Juniper
Smart Home

Savant Systems revolutionises home automation with Juniper

Juniper Networks has announced that Savant Systems has selected Juniper's AI-Driven Enterprise solutions to improve home automation.

By Catherine Knowles • 3 min read • Mon, 4th Sep 2023
How CIOs can Navigate the Evolving World of AI
Artificial Intelligence

How CIOs can Navigate the Evolving World of AI

AI is now being closely examined by CIOs to determine how it can support everything from increased operational efficiency to improved customer experiences.

By Craig Somerville • 4 min read • Mon, 4th Sep 2023
Vortex 6 welcomes Andy Macleod as VP of Customer Experience
Partner Programmes

Vortex 6 welcomes Andy Macleod as VP of Customer Experience

Industry specialist Andy Macleod joins Vortex 6 as VP of Customer Experience EMEAR, strengthening the leadership team at the cloud and services provider.

By Sean Mitchell • 2 min read • Sat, 2nd Sep 2023
Zoom introduces new workspace Notes to aid collaboration
Unified Communications

Zoom introduces new workspace Notes to aid collaboration

Notes for Zoom allows users to collaborate before, during, and after meetings to help drive productivity and alignment.

By Gaurav Sharma • 3 min read • Fri, 1st Sep 2023
Couchbase adds generative AI to Capella database-as-a-service
Generative AI

Couchbase adds generative AI to Capella database-as-a-service

Capella iQ will use natural language processing to enable developers to build modern applications faster and easier in Capella.

By Gaurav Sharma • 5 min read • Fri, 1st Sep 2023
Quarter adults wish personal info not available online:Uswitch
Unified Communications

Quarter adults wish personal info not available online:Uswitch

Photographs, home addresses, and date of birth were among the personal details available online through search engines.

By Gaurav Sharma • 5 min read • Fri, 1st Sep 2023
Lenovo enables modern, dynamic workplaces with latest launch
Hybrid & Remote Work

Lenovo enables modern, dynamic workplaces with latest launch

Lenovo is launching new tech tools and accessories to support the needs of remote and hybrid workforces, offering immersive 3D and advanced security.

By Catherine Knowles • 3 min read • Fri, 1st Sep 2023
Semperis seeks to improve security offering with Okta integration
Hybrid & Remote Work

Semperis seeks to improve security offering with Okta integration

Semperis introduces Okta security scanning to its Purple Knight tool, expanding multi-directory support beyond Microsoft platforms.

By Catherine Knowles • 3 min read • Fri, 1st Sep 2023
UK businesses warned about integration of AI chatbots
Unified Communications

UK businesses warned about integration of AI chatbots

British officials are warning organisations about integrating artificial intelligence-driven chatbots into their businesses.

By Catherine Knowles • 2 min read • Fri, 1st Sep 2023
ESET uncovers trojanized Signal and Telegram apps in Google Play
EduTech

ESET uncovers trojanized Signal and Telegram apps in Google Play

Chinese APT group GREF are responsible for two Android campaigns targeting users of Telegram and Signal, creating fake apps to conduct espionage.

By Catherine Knowles • 3 min read • Fri, 1st Sep 2023
Optimizely announces integration with Google Cloud LLM
Public Cloud

Optimizely announces integration with Google Cloud LLM

With this integration, Optimizely's customers and product engineering teams gain direct access to Google Cloud's cutting-edge foundational models.

By Catherine Knowles • 3 min read • Fri, 1st Sep 2023
Three keys to seizing the centre of partner ecosystems
Unified Communications

Three keys to seizing the centre of partner ecosystems

With a modular, integrated platform like CSG offers, CSPs can orchestrate marketplaces with zero-touch partnering and deliver industry-specific solutions.

By Greg Tilton • 5 min read • Fri, 1st Sep 2023
Software engineering leader roles will require oversight of Generative AI
Generative AI

Software engineering leader roles will require oversight of Generative AI

Over half of software engineering leader (SWEL) roles will require oversight of generative AI by 2025, according to Gartner.

By Shannon Williams • 3 min read • Fri, 1st Sep 2023
ContractPodAi joins Google Cloud Partner Advantage Program
Public Cloud

ContractPodAi joins Google Cloud Partner Advantage Program

ContractPodAi will further extend its Leah Legal Copilot generative AI technology capabilities by adding Google Cloud's large language models via Vertex AI.

By Shannon Williams • 3 min read • Fri, 1st Sep 2023
Google Cloud unveils new customer, partner and product offerings
Semiconductors

Google Cloud unveils new customer, partner and product offerings

Updates to Google Workspace build on recent momentum around incorporating AI as a collaborative partner across Google Cloud tools.

By Shannon Williams • 5 min read • Fri, 1st Sep 2023