Zoom stories - Page 3
VAST Data triples valuation to $9.1bn after Series E funding round success
Mon, 11th Dec 2023
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verizon
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economics
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capital
London-based VAST Data's valuation soars to $9.1bn following a successful $118m Series E funding round.
Zoom looks to enhance CX with AI-powered refinements
Thu, 7th Dec 2023
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crm
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uc
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data analytics
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.
Nuvias UC hailed as Technology Services Distributor of the Year 2023
Fri, 24th Nov 2023
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cx
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uc
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martech
Nuvias UC garners Technology Services Distributor of the Year 2023, lauded for strategies in unified communications.
Bluechip UC named authorised distributor for Zoom solutions
Thu, 16th Nov 2023
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uc
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cx
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martech
Bluechip UC is set to become an authorised distributor for Zoom's suite of solutions in the Australian market.
Kiwi SMEs increasingly shunning technology amid DX fears
Fri, 3rd Nov 2023
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digital transformation
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cloud services
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wellington
New Zealand SMEs are avoiding emerging technologies due to digital transformation fears, warns Smarketing Lab director.
Zoom AI Companion hits one million meeting summaries milestone
Tue, 31st Oct 2023
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ai
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online meeting
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zoom
Zoom AI Companion has achieved a significant benchmark, generating over one million meeting summaries in less than two months since its introduction.
Verint announces strategic partnership with Zoom enhancing CX solutions
Fri, 27th Oct 2023
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cx
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martech
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partner programmes
Verint has formed a strategic partnership with Zoom, combining their customer experience automation solutions.
42% of macOS users use AI-based apps daily: Report
Wed, 18th Oct 2023
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ai
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software development
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personal computing devices
Setapp unveils annual Mac Apps Report, offering insights into app usage and trends among over 1,000 US Mac users.
Catchpoint unveils new features to boost internet resilience and slash MTTR
Fri, 13th Oct 2023
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ipm
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cyber resilience
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zoom
Catchpoint upgrades internet performance monitoring service for swift problem identification, aiding outage prevention.
Zoom reveals future plans for hybrid work innovations at Zoomtopia Keynote
Thu, 5th Oct 2023
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data analytics
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martech
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cdp
Zoom unveils new plans for Hybrid Work innovations, including integrations, features, and tools to enhance collaboration and communication.
Zoom enhances it's ecosystem with updated open platform and app marketplace
Thu, 5th Oct 2023
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hcm
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partner programmes
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developers
Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.
Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Zoom AI Companion expands with new whiteboard for enhanced brainstorming
Thu, 5th Oct 2023
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uc
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ai
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meetings
Zoom introduces a Whiteboard feature to its AI Companion, boosting its suite of services to seven. More capabilities promised.
Zoom launches AI-powered Zoom Docs for enhanced collaboration in hybrid environments
Thu, 5th Oct 2023
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devops
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apm
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software development
Zoom unveils AI-powered platform Zoom Docs at Zoomtopia 2023, aimed at enhancing collaboration and revolutionising workspaces.
Zoom launches Workforce Engagement Management suite
Wed, 27th Sep 2023
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uc
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cx
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martech
Zoom announces the availability of its Workforce Engagement Management suite for Contact Center customers, enhancing customer experience solutions.
Zoom extends customer experience software with latest release
Fri, 22nd Sep 2023
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cx
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martech
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workforce management
Zoom announces the launch of its Workforce Engagement Management suite, offering solutions to improve customer experience and support teams.
Zoom launches generative AI assistant Zoom AI Companion
Thu, 7th Sep 2023
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uc
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ai
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ai agents
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
Zoom introduces new workspace Notes to aid collaboration
Fri, 1st Sep 2023
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martech
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uc
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rpa
Notes for Zoom allows users to collaborate before, during, and after meetings to help drive productivity and alignment.
Video: 10 Minute IT Jams - An update from Neat
Mon, 28th Aug 2023
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uc
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digital entertainment
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voip
Neat's Regional Director for APAC, Niko Walraven, discusses how the company is helping customers adapt to changing workplace needs.
AI listening in - researchers uncover new security threat
Thu, 10th Aug 2023
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advanced persistent threat protection
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ai
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research
A new University study has revealed that artificial intelligence can identify passwords by sound of keys being pressed with more than 90% accuracy.