Zoom stories - Page 3
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VAST Data triples valuation to $9.1bn after Series E funding round success
Mon, 11th Dec 2023
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verizon
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economics
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capital
London-based VAST Data's valuation soars to $9.1bn following a successful $118m Series E funding round.
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Zoom looks to enhance CX with AI-powered refinements
Thu, 7th Dec 2023
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crm
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uc
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data analytics
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.
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Nuvias UC hailed as Technology Services Distributor of the Year 2023
Fri, 24th Nov 2023
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cx
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uc
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martech
Nuvias UC garners Technology Services Distributor of the Year 2023, lauded for strategies in unified communications.
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Bluechip UC named authorised distributor for Zoom solutions
Thu, 16th Nov 2023
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uc
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cx
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martech
Bluechip UC is set to become an authorised distributor for Zoom's suite of solutions in the Australian market.
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Kiwi SMEs increasingly shunning technology amid DX fears
Fri, 3rd Nov 2023
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digital transformation
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cloud services
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wellington
New Zealand SMEs are avoiding emerging technologies due to digital transformation fears, warns Smarketing Lab director.
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Zoom AI Companion hits one million meeting summaries milestone
Tue, 31st Oct 2023
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ai
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online meeting
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zoom
Zoom AI Companion has achieved a significant benchmark, generating over one million meeting summaries in less than two months since its introduction.
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Verint announces strategic partnership with Zoom enhancing CX solutions
Fri, 27th Oct 2023
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cx
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martech
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partner programmes
Verint has formed a strategic partnership with Zoom, combining their customer experience automation solutions.
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42% of macOS users use AI-based apps daily: Report
Wed, 18th Oct 2023
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ai
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software development
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personal computing devices
Setapp unveils annual Mac Apps Report, offering insights into app usage and trends among over 1,000 US Mac users.
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Catchpoint unveils new features to boost internet resilience and slash MTTR
Fri, 13th Oct 2023
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ipm
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cyber resilience
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zoom
Catchpoint upgrades internet performance monitoring service for swift problem identification, aiding outage prevention.
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Zoom reveals future plans for hybrid work innovations at Zoomtopia Keynote
Thu, 5th Oct 2023
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data analytics
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martech
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cdp
Zoom unveils new plans for Hybrid Work innovations, including integrations, features, and tools to enhance collaboration and communication.
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Zoom enhances it's ecosystem with updated open platform and app marketplace
Thu, 5th Oct 2023
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hcm
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partner programmes
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developers
Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.
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Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
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Zoom AI Companion expands with new whiteboard for enhanced brainstorming
Thu, 5th Oct 2023
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uc
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ai
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meetings
Zoom introduces a Whiteboard feature to its AI Companion, boosting its suite of services to seven. More capabilities promised.
![Story image](../../../../../uploads/story/2023/10/05/preview_GettyImages-1363105039.webp)
Zoom launches AI-powered Zoom Docs for enhanced collaboration in hybrid environments
Thu, 5th Oct 2023
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devops
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apm
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software development
Zoom unveils AI-powered platform Zoom Docs at Zoomtopia 2023, aimed at enhancing collaboration and revolutionising workspaces.
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Zoom launches Workforce Engagement Management suite
Wed, 27th Sep 2023
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uc
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cx
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martech
Zoom announces the availability of its Workforce Engagement Management suite for Contact Center customers, enhancing customer experience solutions.
![Story image](../../../../../uploads/story/2023/09/22/preview_GettyImages-1489404070.webp)
Zoom extends customer experience software with latest release
Fri, 22nd Sep 2023
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cx
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martech
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workforce management
Zoom announces the launch of its Workforce Engagement Management suite, offering solutions to improve customer experience and support teams.
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Zoom launches generative AI assistant Zoom AI Companion
Thu, 7th Sep 2023
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uc
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ai
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ai agents
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
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Zoom introduces new workspace Notes to aid collaboration
Fri, 1st Sep 2023
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martech
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uc
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rpa
Notes for Zoom allows users to collaborate before, during, and after meetings to help drive productivity and alignment.
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Video: 10 Minute IT Jams - An update from Neat
Mon, 28th Aug 2023
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uc
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digital entertainment
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voip
Neat's Regional Director for APAC, Niko Walraven, discusses how the company is helping customers adapt to changing workplace needs.
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AI listening in - researchers uncover new security threat
Thu, 10th Aug 2023
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advanced persistent threat protection
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ai
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research
A new University study has revealed that artificial intelligence can identify passwords by sound of keys being pressed with more than 90% accuracy.