Zoom stories - Page 2
Zoom launches AI-powered Zoom Docs for enhanced collaboration in hybrid environments
Zoom unveils AI-powered platform Zoom Docs at Zoomtopia 2023, aimed at enhancing collaboration and revolutionising workspaces.
Zoom launches Workforce Engagement Management suite
Zoom announces the availability of its Workforce Engagement Management suite for Contact Center customers, enhancing customer experience solutions.
Zoom extends customer experience software with latest release
Zoom announces the launch of its Workforce Engagement Management suite, offering solutions to improve customer experience and support teams.
Zoom launches generative AI assistant Zoom AI Companion
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
Zoom introduces new workspace Notes to aid collaboration
Notes for Zoom allows users to collaborate before, during, and after meetings to help drive productivity and alignment.
Video: 10 Minute IT Jams - An update from Neat
Neat's Regional Director for APAC, Niko Walraven, discusses how the company is helping customers adapt to changing workplace needs.
AI listening in - researchers uncover new security threat
A new University study has revealed that artificial intelligence can identify passwords by sound of keys being pressed with more than 90% accuracy.
Powerlink selects Ribbon Communication to modernize services
To achieve this modernization, Powerlink is utilizing Ribbon's NPT family of routers to build a robust and protected internal communications network.
Remote, flexible work most in-demand non-financial benefit
Flexible work and remote options are the most sought-after non-financial benefits for employees, according to new research from Zoom.
Zoom launches new global data privacy enhancements
Zoom launches robust privacy enhancements and tools for its users, EEA-based data storage and a dedicated European support team.
Ribbon Communications launch Ribbon Connect for Zoom
Ribbon Communications Inc. (RBBN) announces a significant extension to its Ribbon Connect for portfolio, Ribbon Connect for Zoom.
Lacework Hires Ex-Twitter CISO as Chief Information Security Officer
Lea Kissner, former Twitter Cyber Chief, joins Lacework as CISO, leading development and implementation of their overall security strategy and programs.
Google Cloud appoints Patrick Wee as Country Manager for Malaysia
Patrick Wee has been appointed as the Country Manager of Google Cloud in Malaysia to help local businesses digitally transform with cutting-edge tech.
Zoom Virtual Agent launch promises big things for ANZ businesses
Zoom launches Zoom Contact Center and Zoom Virtual Agent in Australia and New Zealand to improve customer communication at scale.
Zoom Virtual Agent launched to assist customers and employees
Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.
New Zoom virtual agent aims to transform customer support
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution using natural language processing and machine learning to resolve customer queries.
Singtel launches Zoom’s solutions for digital transformation
These services will be available to enterprises with Singtel's Zoom Phone Connector, where phone calls can be enabled from fixed lines to Zoom Meetings.
Zoom announces new features to make meetings better in 2023
Having announced animal avatars earlier last year, Zoom has added personal avatars, customizable virtual characters that users can use in meetings.
Tuesday busiest day for Zoom calls – and other insights
Tuesday is the busiest day of the week for Zoom calls, while January and October see the most action, according to new figures released by Zoom.
What MSPs need to know about work migrations
End users en masse have turned to applications like Microsoft Teams, Zoom, Slack, Google Hangouts and other workplace collaboration tools.
Zoom is a UcaaS leader, notes 2022 Gartner Magic Quadrant
Zoom celebrates its third consecutive time in the leader's quadrant, and its offerings in this space include Team Chat, Phone, Meetings, and Whiteboard.
Zoom rolls out updates and innovations at flagship conference
Most notably, Zoom underscored the next step in its platform evolution with the beta launch of new product productivity tools: Zoom Mail and Calendar.
Sektor adds Neat video meeting to its solutions portfolio
Sektor has added Neat video meeting devices to their solutions portfolio for enterprise and public sector customers across New Zealand.
Poly and Microsoft help the Plenary Council of Australia
The Plenary Council of Australia has turned to Microsoft and Poly to help organisers pivot to hosting the First Assembly in a hybrid and distributed format.