RingCentral stories - Page 2
Digital insight through UCaaS to improve customer experience - RingCentral
Wed, 11th May 2022
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The introduction of UCaaS is revolutionizing customer service, providing greater visibility and reporting on call status and metrics.
RingCentral & Vodafone launch UC solution in Hong Kong, Singapore
Wed, 9th Feb 2022
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5g & beyond
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wireless networks
Vodafone Business and RingCentral team up to offer unified communications package with video phones and 5G in Asia, UK, and Europe.
RingCentral and Mitel enter strategic partnership to enrich cloud comms
Thu, 6th Jan 2022
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partner programmes
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mitel
RingCentral and Mitel have partnered to offer a migration path to RingCentral's cloud communications platform for Mitel's global customer base.
RingCentral survey reveals how Aussie workers feel about hybrid and remote working
Tue, 7th Dec 2021
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hybrid & remote work
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Australian workers anxious about returning to the office, while business leaders support hybrid and remote working, says a study by RingCentral.
RingCentral unveils new Microsoft Teams enhancements and BYOC
Fri, 19th Nov 2021
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voip
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microsoft
Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.
RingCentral powers hybrid workforces of the future with latest updates
Fri, 1st Oct 2021
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hybrid & remote work
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wfh
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ringcentral
RingCentral introduces new features for RingCentral MVP to address challenges faced by workers in a hybrid world.
Maintaining a customer-centric organisation in an increasingly digital world
Wed, 22nd Sep 2021
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The shift to digital channels and remote collaboration is creating challenges for organisations. Key questions and solutions are explored in this article.
Five must-haves for unified communications to bridge the gaps in a hybrid workplace
Mon, 28th Jun 2021
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hybrid & remote work
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contact centre
Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.
Having a healthy company culture could mean success during COVID-19
Fri, 13th Nov 2020
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hybrid & remote work
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wfh
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Creating frequent opportunities for social and professional remote interactions leads to a more engaged, productive workforce, says new study.
Alcatel-Lucent Enterprise and RingCentral launch co-branded cloud solution
Wed, 12th Aug 2020
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alcatel-lucent enterprise
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cloud services
Alcatel-Lucent Enterprise and RingCentral partner to offer cloud communications services worldwide with new co-branded solution.
CommsPlus signs on as Master Agent for Avaya Cloud Office
Mon, 22nd Jun 2020
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avaya
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distributors
CommsPlus Distribution has been named Master Agent for Avaya Cloud Office, targeting the cloud comms market across Australia and New Zealand.
RingCentral launches new partner programme
Thu, 4th Jun 2020
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partner programmes
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Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.
Tritium transforms global communications with RingCentral Australia
Thu, 20th Feb 2020
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productivity
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contact centre
Tritium has chosen RingCentral Australia as its global communications solution as it looks to support rapid growth and enhance employee productivity.
RingCentral reveals strong financial results for Q4
Tue, 11th Feb 2020
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contact centre
RingCentral reports a robust Q4 with total revenue surging 34% to USD $253 million, as mid-market and enterprise efforts fuel significant growth.
RingCentral deploys IT solutions for Sydney's BridgeClimb
Wed, 18th Dec 2019
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BridgeClimb deployed RingCentral Office and RingCentral Contact Centre Solutions across its entire staff in October 2019 – a rollout that took just seven weeks.
RingCentral pays in stock to work on solutions with Avaya
Mon, 7th Oct 2019
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avaya
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RingCentral to become exclusive provider of Unified Communications as a Service solutions to Avaya with new strategic partnership.
RingCentral Australia signs with Mia Distribution
Mon, 12th Aug 2019
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martech
Specialist unified communications distributor automates local hardware fulfilment and provisioning for RingCentral partners and customers.
Rapid growth in UCaaS market driven by range of vendors
Mon, 11th Feb 2019
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mitel
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New data from Synergy Research Group paints a pretty picture of the unified-communications-as-a-service (UCaaS) market.
How RingCentral aims to expand its customer engagement portfolio
Tue, 15th Jan 2019
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martech
RingCentral is set to acquire Connect First, enhancing its customer engagement portfolio with a robust outbound/blended communication platform.
Four reasons it’s time to switch to cloud communications
Mon, 31st Dec 2018
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cloud communications
Ben Swanson explains why organisations bogged down by legacy PBX systems should move to unified cloud communications sooner, rather than later.