Genesys stories
Global forums in five continents share best practices on the world's #1 CX platform to help companies and organisations deliver exceptional CX.
Genesys has released new research that indicates its omnichannel engagement solution delivers big financial returns to customers.
Dimension Data has been named the Most Valuable Partner 2015 for Asia Pacific byGenesys at the G-Force 2015 awards.
The Genesys global G-Summit event series is making its way to New Zealand, and will showcase this year's theme of 'Next-Generation CX'.
New research by reveals link between investment in customer experience and increase in profitability, revenue growth and customer retention.
Webster will spearhead a regional partner support network across ANZ, building on the momentum established by Genesys' existing channel program.
Genesys named market leader by Gartner in Magic Quadrant report for seventh consecutive year. #contactcentre #customerexperience.
Genesys has launched a new set of cloud offerings in order to expand into the Australian mid-market and strengthen its presence in New Zealand.
Many companies are struggling to adapt their business to serve a new wave of consumers from the millennial generation.
Genesys launches Gvalidated initiative to bolster partner program, aiming for better integration and recognition of partner-developed applications.
Paul Crump brings over 25 years' IT expertise to Interactive Intelligence as Territory Manager, ANZ, focusing on business process automation from Melbourne.
