Experience Design stories
CX leaders are drowning in data yet missing early friction, as outdated metrics fail to reveal hidden effort across complex journeys.
THG Studios hires Adam Mandelstam and Rob Sanderson to lead a reshaped senior creative team as it pursues international growth.
Customer experience is evolving from ticket-taking to strategic, context-rich advisory, where clear narratives turn raw data into real business value.
As AI reshapes marketing, leaders say careers will depend less on tactics and more on systems thinking, judgement and commercial clarity.
Empathix launches EMMY, a voice-led AI job search assistant for New Zealand and Australia that swaps job boards for conversational hiring.
Cognizant and Adobe are deepening their AI alliance to speed and govern large-scale content creation for heavily regulated global enterprises.
Scrum.org debuts a five-hour self-paced course to help Scrum Teams build trust and collaborate more effectively with stakeholders.
New Zealand design leader Dave Clark dies; agency bearing his name says leadership and ownership stay unchanged under co-founders.
KTC and Consult Red unveil AI Media Station, a Qualcomm-powered proof-of-concept bringing private edge AI control to living room media hubs.
GlobalLogic hires LuJean Smith as CMO to sharpen global brand, push VelocityAI and align with Hitachi's Inspire 2027 growth strategy.
To turn digital accessibility talk into action, organisations must embed inclusive design, AI and governance across the product lifecycle.
Samsung has outlined a human-centred AI design vision at CES 2026, promising warmer, more expressive devices that reflect users' emotions.
Tineco's Carpet One Cruiser wins spot on TIME's Best Inventions 2025 list, boosting its growing floorcare footprint in Australia and NZ.
As families go global, technologists are urged to build tools for emotional durability, preserving stories and memory, not just efficiency.
Notitia partners with Rod Jager Consulting to establish a formal Tasmanian base, expanding data and digital transformation services statewide.
AliveNow builds interactive 'Born To Trade' hub for FYERS, blending personalised videos and a daily quiz to drive repeat trader engagement.
Lander & Rogers opens applications for its 2026 LawTech Hub, a six‑month, equity‑free accelerator for AI and legal tech startups worldwide.
Samsung is recasting AI as an invisible, trusted home companion, using CES 2026 to unveil proactive, privacy-focused smart living.
NIIT Learning Systems snaps up US learning designer SweetRush for up to USD $26m to boost AI-driven custom training and near-shore reach.
By 2050 city skylines may look familiar, but AI-driven design and data will quietly transform offices into smarter, adaptive ecosystems.