About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 54
Alcatel-Lucent Enterprise launches Purple on Demand in Asia Pacific
Thu, 25th Apr 2024
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digital transformation
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alcatel-lucent enterprise
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business communications
Alcatel-Lucent Enterprise unveils Purple on Demand, a subscription-based communication product for APAC businesses.
Ransomware threats escalating in Southeast Asia – report
Thu, 25th Apr 2024
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ransomware
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encryption
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cybersecurity
Escalation in targeted ransomware threats impacts businesses across Southeast Asia, with over 287,000 incidents detected in 2023 alone.
AI tools linked to data exposure in 1 in 5 UK organisations
Thu, 25th Apr 2024
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advanced persistent threat protection
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cybersecurity
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insider threats
20% of UK businesses suffer data exposure linked to internal AI tool use, according to a new survey from cybersecurity firm RiverSafe.
SEEK launches Better Matches campaign with AI job matching
Thu, 25th Apr 2024
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seek
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job seekers
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jobstreet
In response to rising global talent shortages, SEEK launches 'Better Matches', an inventive campaign for their amalgamated Jobstreet and Jobsdb platforms.
Public sector leaders champion digital experiences
Thu, 25th Apr 2024
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ai
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public sector
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network visibility
A new survey reveals 92% of public sector leaders emphasise the crucial role of seamless digital experiences in supporting their agency's mission and competitiveness.
Australian business leaders see AI potential despite barriers
Thu, 25th Apr 2024
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ai
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cloud services
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ifs
Business leaders see major potential for AI despite facing challenges in adoption, according to a new survey by software company IFS.
Trend Micro introduces AI-driven cyber risk management features
Thu, 25th Apr 2024
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cybersecurity
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cloud services
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trend micro
Trend Micro upends traditional cyber risk management tools with AI-driven features in Trend Vision One platform.
AI & ML form critical defence against digital deception
Thu, 25th Apr 2024
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data analytics
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email security
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ai
AI and machine learning form the vanguard of defence against increasingly sophisticated, AI-enhanced digital scams.
NZ retailers urged to prioritise CX over tech advances
Thu, 25th Apr 2024
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cx
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martech
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commerce systems
E-commerce retailers should prioritise improving customer experience over merely pursuing tech advances, according to Convergence.
Firms outsource new email security measures implementation
Thu, 25th Apr 2024
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phishing
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email security
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risk & compliance
Most firms struggle with email security protocols rolled out by Google and Yahoo, with over half opting to outsource compliance measures.
Cognizant & Microsoft deepen partnership to democratise GenAI
Thu, 25th Apr 2024
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cx
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martech
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genai
Cognizant and Microsoft enhance partnership to bring Microsoft's generative AI, including the 365 Copilot tool, to millions.
Cornerstone eases growth challenges for mid-sized firms with new platform
Thu, 25th Apr 2024
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it training
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ai
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onboarding
Cornerstone Learning Fundamentals launched to address major growth obstacles for mid-sized firms such as staff and skill shortages.
Netradyne & Intelex collaborate to boost UK fleet safety
Thu, 25th Apr 2024
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edge computing
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digital entertainment
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supply chain & logistics
AI safety tech firm Netradyne partners with Intelex to penetrate the UK market, promising to revolutionise road safety and fleet management.
Pearcey Foundation reveals Australia 4.0 blueprint for net zero transition
Thu, 25th Apr 2024
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digital transformation
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power / energy
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cybersecurity
The Pearcey Foundation has launched a comprehensive plan highlighting the pathway and challenges for Australia's transition to a net zero economy.
UK consumers are turning their back on AI chatbots
Thu, 25th Apr 2024
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uc
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it automation
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ai agents
Almost half of UK adults dissatisfied with customer service, often preferring human interaction over automated systems.
IT leaders leaning on outsourcing for DMARC implementation
Thu, 25th Apr 2024
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phishing
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advanced persistent threat protection
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email security
Majority of IT decision-makers lacking resources and expertise to implement DMARC email authentication protocol prefer outsourcing.
Sembo unveils AI multi-destination travel booking assistant
Thu, 25th Apr 2024
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ai
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ai agents
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travel
Nordic digital travel agency, Sembo, launches the world's first AI-powered multi-destination travel booking assistant.
BeyondTrust lauded as a leader in Identity Threat Detection
Thu, 25th Apr 2024
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soc
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iam
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cybersecurity
BeyondTrust achieves recognition as a key player in Identity Threat Detection and Response (ITDR), topping the 2024 KuppingerCole Analysts AG Leadership Compass with its Identity Security Insights solution.
TeamViewer & Manhattan Associates team up for warehouse digitisation
Thu, 25th Apr 2024
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digital transformation
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supply chain & logistics
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ar, vr & metaverse
TeamViewer strategically allies with Manhattan Associates to digitalise global warehouse operations, utilising advanced vision picking tech for increased accuracy and efficiency.
Smart card market projected to reach $24.2bn by 2034
Thu, 25th Apr 2024
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uc
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data analytics
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encryption
The global powered smart card market is forecast to surge to $24.2bn by 2034, driven by enhanced functionality and advanced security features.