About Gaurav
Gaurav Sharma
Journalist
Gaurav is a news media entrepreneur who advocates journalism for diversity. A mechanical engineer by training, he has worked extensively in Singapore and India; and has launched two multicultural newspapers - Multicultural Times and The Migrant Times. These days, he also looks after outreach and partnerships at a tech start-up, Talk With Me, which is a fully customisable app to build social skills in autism.
Stories by Gaurav - Page 18
Verint introduces its enterprise experience management solution
Sat, 17th Jun 2023
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cx
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data analytics
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martech
Verint enterprise experience management consolidates customer listening posts and unifies unstructured data across the enterprise.
Verint empowers contact centre users with engagement data insights
Sat, 17th Jun 2023
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uc
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cx
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martech
Powered by Verint Da Vinci AI, Verint engagement data insights delivers no code, training, or self-service data access 24/7.
Verint Da Vinci AI leverages the latest AI innovations
Sat, 17th Jun 2023
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paas
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cx
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martech
Verint has introduced new Verint Da Vinci AI capabilities built on proprietary and commercially available AI models.
Verint launches open CCaaS platform offering flexibility
Sat, 17th Jun 2023
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uc
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paas
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cx
Verint unveils next-generation contact centre as a service (CCaaS) transforming the contact centre landscape at the Engage 2023 customer conference.
Advertising agencies in the US will automate 7.5% of jobs by 2030: Forrester
Fri, 16th Jun 2023
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it automation
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ai
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cmo
By 2030, US advertising agencies and related services companies will lose 32,000 jobs to automation, about 7.5% of the agency workforce.
Marketers look to generative AI as customer expectations increase: Adobe
Fri, 16th Jun 2023
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cx
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martech
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ai
As demand increases, ANZ marketing professionals look to generative AI for assistance with the workload, creativity, and customer reach.
WSO2’s developer platform on Microsoft Azure Marketplace now
Fri, 16th Jun 2023
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saas
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paas
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public cloud
With streamlined access to the SaaS Choreo IDevP, Microsoft Azure customers can bring new cloud-native apps and digital services to market faster.
Secure I.T. installs a micro data centre at Barnet Hospital’s ICU
Fri, 16th Jun 2023
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datacentre infrastructure
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hyperscale
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edge computing
The new edge microdata centre provides critical network services and communications for the operational side of the ICU.
archTIS partners Janusnet to offer dynamic data protection
Fri, 16th Jun 2023
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data protection
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network security
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firewalls
The integration allows customers to easily combine Janusseal’s robust classification with NC Protect’s dynamic access and protection capabilities.
Quadient’s AI-powered finance cloud solutions surge in demand
Fri, 16th Jun 2023
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edutech
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ai
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healthtech
There’s been a surge in momentum for Quadient’s finance tools, with new customers for these making up almost a third of the company's new software customers.
Evolution Data Centres announces JV with Central Pattana
Fri, 16th Jun 2023
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datacentre infrastructure
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hyperscale
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dc
The joint venture agreement will design, build and operate a state-of-the-art carrier-neutral data centre in central Bangkok.
Auctane expands portfolio after acquiring Return Rabbit
Fri, 16th Jun 2023
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cx
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martech
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supply chain systems
The acquisition advances Auctane's commitment to enhancing end-to-end delivery experiences and aids the company's portfolio of multi-carrier shipping solutions.
Hexaware builds a metaverse for Aditya Birla Capital customers
Fri, 16th Jun 2023
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partner programmes
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ar, vr & metaverse
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vr
Aditya Birla Capital has collaborated with Hexaware to build an immersive metaverse experience, elevating customer engagement.
Industrial cybersecurity market to be US$43.5 billion by 2032: FMI
Fri, 16th Jun 2023
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iot security
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cybersecurity
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cyber attacks
The market for industrial cybersecurity is anticipated to grow at a CAGR of 7.7% and reach US$43.5 billion by 2032.
The market for AI in health to be US$189 billion by 2032: FMI
Fri, 16th Jun 2023
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robots
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data science
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ai
The global artificial intelligence in healthcare market is projected to register a 38.5% CAGR and reach US$181.8 billion by 2032.
Eden Exchange’s report reveals tech critical for franchising success
Fri, 16th Jun 2023
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digital transformation
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iaas
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paas
Eden Exchange’s report highlights the impact of technology, internal migration and changing demographics on Australia’s rapidly evolving franchising landscape.
ACY Securities partners with Currencycloud to aid trade market access
Fri, 16th Jun 2023
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paas
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martech
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commerce systems
ACY Securities partners with Currencycloud to accelerate their clients' access to trade in the global market using Currencycloud’s plug-and-play platform.
1 in 3 UK customers wary of AI-generated ads: Menlo Security
Fri, 16th Jun 2023
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malware
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cloud security
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ai
One in Three UK consumers believes that over half of online ads are now AI generated but are unaware of how risky they are to click on.
Zero trust now a reality in Asia Pacific firms: Forrester
Thu, 15th Jun 2023
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firewalls
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network security
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breach prevention
Data from Forrester indicates that Asia Pacific organizations are starting to realize ZT's benefits, with its adoption increasing.
eSports and games streaming market to be US$8 billion by 2033: FMI
Thu, 15th Jun 2023
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uc
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gaming
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digital entertainment
The global eSports and games streaming market is expected to grow by US$8 billion from 2023 to 2033, accelerating at a CAGR of 11.9%, according to FMI.