IT Brief UK - Technology news for CIOs & IT decision-makers

Voice stories - Page 2

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Ramco Systems appoints senior leaders for its Global Payroll Business
Fri, 21st Apr 2023
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contact centre
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surveillance
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Ramco Systems has appointed Paul Nikhil Prasad as Business Head of Managed Payroll Services to contribute to its HR and Payroll business growth.
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Tata Communications launches cloud-based calling solution for global enterprises
Wed, 29th Mar 2023
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cloud services
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voice
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messaging
JAMVEE is a cloud-based application designed to enhance the employee experience and productivity with easy collaboration features.
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Medallia appoints Adam Maine as ANZ Country Manager
Thu, 23rd Feb 2023
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video
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martech
Medallia appoints new Country Manager for Australia and New Zealand to meet rising customer experience demand in the region using cloud-based technology.
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SOTI lists key IT trends impacting ANZ markets in 2023
Fri, 16th Dec 2022
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sustainable it
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cloud security
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cx
The four key trends are fine-tuned tech for improved customer experiences, cloud security and the growth of zero trust, device sustainability, and voice search.
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Springboard, Cataleya to offer switching infrastructure solutions
Fri, 23rd Sep 2022
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network infrastructure
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voice
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telco
The partnership bundles Springboard's business intelligence platform with Cataleya's switching solutions to rapidly transform voice and messaging.
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Motorola Solutions celebrates 50 years in Malaysia
Wed, 17th Aug 2022
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big data
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bi
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data analytics
Motorola Solutions celebrates 50 years in Malaysia, highlighting the country's skilled engineering talent and innovative offerings used globally.
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Devoli appoints William Graham as sales director
Fri, 3rd Jun 2022
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voice
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australasia
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job moves
William Graham joined Devoli as sales director. The company provides network automation tools and services to Australasia for better efficiency.
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SecureCo and IBM partner to deliver Intelligent Voice Platform
Mon, 9th May 2022
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contact centre
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cx
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martech
The partnership addresses the growing number of businesses seeking to digitally transform, by enabling operational optimisation and adaptive CX.
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Dubber acquires Notiv, adding AI-enabled transcription capabilities
Mon, 20th Sep 2021
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voice recognition
Dubber acquires AI transcription service provider Notiv for A$6.6m, boosting its own AI programme and adding new revenue-generating services.
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Voice technology ‘no longer an option’ for businesses as COVID-19 propels market forward
Thu, 5th Nov 2020
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voice
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cognizant
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banking
Australian businesses lead APAC in the use of voice technology, but there is more work to be done in the area, a new report from Cognizant has found.
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Motorola updates tech for resource industry safety
Thu, 20th Aug 2020
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smartphones
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video
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technology gifts
Launches video and voice features to help resources companies adhere to face mask and social distancing rules.
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Broadband data and voice minutes skyrocket as Auckland re-enters lockdown - Vodafone
Tue, 18th Aug 2020
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contact centre
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broadband
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voice
Auckland's return to lockdown has led to a 33% increase in fixed broadband data and a 45% rise in voice minutes, according to Vodafone NZ.
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Ivanti Wavelink and Manhattan Associates tackle voice solutions for warehousing
Tue, 21st Jul 2020
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ivanti
Ivanti Wavelink partners with Manhattan Associates to bring voice-enablement solutions to warehousing in South East Asia.
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Spark announces next phase of landline voice calling upgrade, ends voice-over-copper services
Thu, 16th Jul 2020
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copper network
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voice
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spark
Spark to upgrade landline voice calling in Devonport, Auckland and Miramar, Wellington. Customers can choose voice over wireless or voice over fibre.
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Research trials new way to stop voice spoofers in their tracks
Tue, 23rd Jun 2020
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cybersecurity
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biometrics
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voice recognition
Voice tech at risk of spoofing; Data61 develops anti-hack tool Void.
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Vodafone switches on 4G VoLTE calling across NZ
Fri, 31st Jan 2020
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4g technology
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voice
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vodafone
Vodafone has upgraded its 4G Calling programme to provide ‘crisper, clearer’ phonecalls for Vodafone customers.
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Natterbox launches solution to improve customer service efficiency
Thu, 14th Nov 2019
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uc
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contact centre
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crm
Freedom will transform agent performance, enabling Natterbox users to work from wherever they want on whatever device they want to work on.
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Christchurch startup looks to fix voicemail headaches
Wed, 30th Oct 2019
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apps
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university of canterbury
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voice
Kiwi startup Vxt turns voicemail into text, curbing inbox angst for users with smart app.
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Vodafone begins 4G calling rollout
Mon, 7th Oct 2019
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4g technology
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voice
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vodafone
Vodafone NZ launches 4G VoLTE in Auckland, more cities to follow.
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Amazon announces new Echo products, including Alexa features
Fri, 27th Sep 2019
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biometrics
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voice recognition
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voice
Amazon has launched a new line-up of Echo devices, enabling users to access Alexa at home in different ways, as well as a range of Alexa features.
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Red Box gains compliance boost with new partnership
Wed, 13th Feb 2019
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cloud services
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voice analytics
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voice
By partnering with Global Relay, voice platform provider Red Box is improving the security of its offerings for high-value and risk voice data.
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Voice and digital assistants the next enterprise step for AI
Mon, 24th Dec 2018
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big data
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contact centre
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bi
AI's enterprise leap: yesterday's future is today's norm in customer relations management evolution.
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The 2018 Canalys APAC Channels Forum keynote
Thu, 6th Dec 2018
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cloud services
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apple
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hyperscale
There was a lot to unpack at the Canalys APAC Channels Forum keynote. This long-form piece tries to cover all the most relevant points for ANZ.
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New rapid voice cloning tech could spell end for voice authentication
Sat, 10th Mar 2018
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cybersecurity
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biometrics
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voice
Baidu unveiled a new system that can clone your voice using just 3.7 seconds of audio, a scary thought in the era of voice biometric authentication.