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Quality Management Stories - Page 8

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Quality Management stories

DigiPlex launches data center bond on Oslo Stock Exchange
Hyperscale

DigiPlex launches data center bond on Oslo Stock Exchange

DigiPlex has taken its place on the Oslo Stock Exchange, with what it calls 'the largest ever Nordic data centre bond'.

By Staff Writer • 3 min read • Wed, 30th Oct 2019
Frost & Sullivan, DMG recognise Verint for APAC market share
Customer Relationship Management

Frost & Sullivan, DMG recognise Verint for APAC market share

Verint was found to a market share 30% higher than its closest competitor across all contact centre technologies.

By Staff Writer • 3 min read • Tue, 15th Oct 2019
Kyocera's green sustainability efforts recognised
Clean technologies

Kyocera's green sustainability efforts recognised

Kyocera says its efforts to increase sustainability and reduce greenhouse missions are part of the 'Kyocera philosophy'.

By Staff Writer • 2 min read • Fri, 12th Jul 2019
Contact centre market to see 14.6% CAGR over next five years
Customer Relationship Management

Contact centre market to see 14.6% CAGR over next five years

The rise in omnichannel communication will be a large contributor to this growth, says Fortune Business Insights.

By Ben Moore • 3 min read • Fri, 12th Jul 2019
Hyve announce G-Cloud 11 accreditation for increased range of managed services
Partner Programmes

Hyve announce G-Cloud 11 accreditation for increased range of managed services

Hyve has also been recertified for three key ISO standards, covering security, quality management and cloud services.

By Staff Writer • 2 min read • Tue, 9th Jul 2019
Vertiv certified for energy efficiency in ANZ
Supply Chain

Vertiv certified for energy efficiency in ANZ

Vertiv has achieved ISO 14001:2015 certification for environmental management across its ANZ offices and warehouses, enhancing its sustainability credentials.

By Staff Writer • 2 min read • Thu, 6th Jun 2019
HP drives 3D printing for the manufacturing industry
Manufacturing

HP drives 3D printing for the manufacturing industry

The new products and partnerships are designed to bring new levels of manufacturing predictability and quality to customers scaling to full production.

By Staff Writer • 4 min read • Fri, 10th May 2019
DigiPlex issues Nordics' largest ever data centre bond
Hyperscale

DigiPlex issues Nordics' largest ever data centre bond

The data centre developer and operator says the issue is to fuel for 'continued rapid growth' in a region that continues to attract international investment.

By Staff Writer • 3 min read • Mon, 6th May 2019
Applitools sets sights on AI-powered end-to-end visual testing
Data Analytics

Applitools sets sights on AI-powered end-to-end visual testing

Applitools launches Ultrafast Visual Grid, an AI-powered testing platform, aiming to revolutionise app quality assurance with low-code, ultrafast capabilities.

By Staff Writer • 3 min read • Wed, 3rd Apr 2019
How AI benefits customer service
Customer Relationship Management

How AI benefits customer service

Advanced analytics techniques for customer care are finally moving from the lab to production, using machine learning and AI to find context in customer data.

By Brendan Maree • 4 min read • Mon, 25th Feb 2019
How to use your data skills to keep a step ahead
Data Analytics

How to use your data skills to keep a step ahead

Transforming to a data-driven culture requires participation from all levels of a business, not just the top, says new research.

By Steve Singer • 4 min read • Fri, 8th Feb 2019
ComCom outlines plans for telco oversight
Unified Communications

ComCom outlines plans for telco oversight

The Commerce Commission has released a paper outlining how it will go about approaching service quality management of telecommunications providers.

By Ben Moore • 2 min read • Fri, 30th Nov 2018
Strategies for avoiding digital transformation failures
Network Infrastructure

Strategies for avoiding digital transformation failures

DX fails without strategy, despite tech focus, with stakeholder buy-in & cultural change key in global markets.

By Tania Mushtaq • 6 min read • Sat, 10th Nov 2018
Twilio acquires contact centre software company Ytica to push workforce optimisation
Customer Relationship Management

Twilio acquires contact centre software company Ytica to push workforce optimisation

Cloud communication platform Twilio now has another notch under its belt, after the successful acquisition of contact centre software company Ytica.

By Sara Barker • 2 min read • Wed, 12th Sep 2018
Verint takes CX to new heights with in-demand AQM solution in APAC
Customer Relationship Management

Verint takes CX to new heights with in-demand AQM solution in APAC

Verint transforms customer experience in APAC with its high-demand AQM software, enabling telcos to simplify quality management through advanced AI solutions.

By Sara Barker • 4 min read • Thu, 12th Jul 2018
DXC Red Rock looking for NZ analytics leadership after M-Power acquisition
Data Analytics

DXC Red Rock looking for NZ analytics leadership after M-Power acquisition

The company says the opportunity to employ an 'experienced consulting leader' has come about as a result of the M-Power acquisition.

By Patrick Martlew • 2 min read • Tue, 22nd May 2018
Beijing Sansec takes cryptographic solutions to RSA Conference
Encryption

Beijing Sansec takes cryptographic solutions to RSA Conference

Sansec, which is headquartered in Beijing, China, says it is committed to information security solutions & services based on cryptographic technology.

By Sara Barker • 2 min read • Mon, 23rd Apr 2018

Stories from Other Regions

Quality Management stories

97% of Chorus subcontractors fail employment standards inspection
Unified Communications

97% of Chorus subcontractors fail employment standards inspection

73 of 75 inspected subcontractors found to be in breach of minimum employment standards, which could have ramifications across the channel.

By Staff Writer • 2 min read • Mon, 8th Oct 2018