Messenger stories
8x8 wins Gold for Engage at New York design awards
Last week
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saas
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uc
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digital transformation
8x8's Engage platform has won Gold at the NY Product Design Awards, with judges praising its unified workspace for customer-facing staff.
M2M Data Connect unveils AI travel eSIM via messaging
Wed, 25th Feb 2026
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digital transformation
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cx
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martech
M2M Data Connect launches AI-powered travel eSIM that buyers can activate in under a minute directly via WhatsApp, Instagram and Messenger.
McAfee adds QR scans & smarter tools to fight scams
Thu, 29th Jan 2026
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phishing
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advanced persistent threat protection
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physical security
McAfee boosts its Scam Detector with instant QR checks and smarter message scanning to counter a surge in personal, AI-powered frauds.
AI deepfake scams rise in health supplement fraud
Fri, 12th Jul 2024
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ai
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healthtech
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bitdefender
Bitdefender reports a surge in AI and deepfake tech use by fraudsters on social media, promoting fake health supplements and miracle cures, targeting millions globally.
Aleph Group unifies global brands in strategic 'One Brand' initiative
Tue, 24th Oct 2023
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martech
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partner programmes
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messenger
Aleph Group solidifies its global presence, merging its diverse regional brands into its main brand in a strategic 'One Brand' initiative.
Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Going rogue: The challenges of AI in customer service
Tue, 27th Jun 2017
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crm
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uc
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cx
AI technologies are becoming increasingly sophisticated, and can add immense value to organisations — but they are by no means foolproof.
Facebook Messenger hack exposed: Expert insights and advice
Tue, 14th Jun 2016
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cybersecurity
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facebook
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messenger
A recently discovered vulnerability in Facebook Messenger could have had monumental consequences - here is some advice for protecting yourself.
Meet SkipRoaming: 'Like WhatsApp on steroids'
Tue, 26th May 2015
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uc
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messenger
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voip
UK tech firm SkipRoaming has launched an app that aims to reduce the cost of mobile international and roaming calls.
Facebook launches video calling for Messenger
Thu, 30th Apr 2015
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uc
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facebook
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messenger
Facebook introduces video calling feature for its Messenger app, enabling face-to-face conversations. Rollout begins today in various countries.