Messenger stories

Aleph Group solidifies its global presence, merging its diverse regional brands into its main brand in a strategic 'One Brand' initiative.

Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.

With video collaboration and built-in team messenger, the police facilitate online personnel training, briefings, and in-departmental communication.

Facebook has acquired another artificial intelligence startup, to help Messenger build a more elaborate virtual assistant for users...

AI technologies are becoming increasingly sophisticated, and can add immense value to organisations — but they are by no means foolproof.

I’m sure you’ve posted a few GIFs in your time as their popularity has exploded along with the Meme - now they're 30 and Facebook is celebrating.

LogMeIn has unveiled Bold360, a customer engagement platform offering real-time, 360-degree views of contextual data.

Depending on what device you use and where you are located, there are now up to 50 games titles available on Messenger.

20% of consumers prefer chat-based customer service, while 80% still want a live human typing on the other end.

If it wasn’t for the distinct lightning bolt icon on your phone, you’d almost mistake the new version of Facebook Messenger for a Snapchat clone.

Xero launches its new partner program and advisory directory, connecting over 100,000 business advisors with small businesses.

One billion people now use Messenger app to communicate every month, according to a company statement. A new emoji has been added to celebrate.

Facebook Messenger is testing one-to-one secret conversations with end-to-end encryption, to provide additional privacy for sensitive information.

A recently discovered vulnerability in Facebook Messenger could have had monumental consequences - here is some advice for protecting yourself.

There is one thing for certain – it is an exciting time to be a consumer, as bots that exist within your Messenger app are soon to become the norm.

Recently, Domain (Australian real estate website) announced they would be utilising bots to help service their customers.

Microsoft recently announced a fleet of apps designed specifically for Windows 10 from the social media heavyweights.

UK tech firm SkipRoaming has launched an app that aims to reduce the cost of mobile international and roaming calls.

Facebook introduces video calling feature for its Messenger app, enabling face-to-face conversations. Rollout begins today in various countries.

Facebook is claiming 10% of the mobile VoIP market via Messenger, as it looks to ramp up that figure with its WhatsApp voice offerings.

Almost half of those surveyed admit to unauthorised streaming of TV programmes and almost a third indulge in unauthorised downloading of movies.

Slingshot says many mobile phone users only use the call function when they need to get hold of people urgently, and that a growing number of their users prefer to communicate via messaging apps such as Facebook, email and Whatsapp.

The need for a separate messaging app was that Facebook thought it could provide a better, faster messaging product by separating it, an explanation that has not fully satisfied all users.

Despite all the complaining from many users, Facebook’s separate messaging app has proven to be extremely successful.