Managed Services stories
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Your.Cloud acquires Pure Cloud Solutions in UK push
Yesterday
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digital transformation
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partner programmes
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ai
Your.Cloud deepens UK managed services push with Pure Cloud Solutions takeover, backing the Tamworth firm's local brand and leadership.
Cork Cyber adds automated mapping to Vantage platform
Yesterday
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digital transformation
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cloud security
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socs
Cork Cyber boosts Cork Vantage for MSPs with automated mapping, cutting manual work and improving asset accuracy across client, device and inbox records.
11:11 Systems named Cohesity's MSP Strategic Partner
Yesterday
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data protection
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dr
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ransomware
11:11 Systems wins Cohesity FY2025 MSP Strategic Partner of the Year award as joint cyber recovery services gain traction.
Azul momentum surges as enterprise Java demand jumps
Yesterday
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devops
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data analytics
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digital transformation
Azul wins a bigger enterprise foothold as FY26 bookings leap, partners expand and a Thoma Bravo-backed deal and Payara buyout widen its Java push.
Redsquid buys Partnership Education in biggest deal
2 days ago
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cx
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martech
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partner programmes
Redsquid expands its education technology push with Partnership Education takeover, adding nearly 80 staff and GBP £8 million in revenue.
Strategy and innovation: Key takeaways from Gamma's regional forums
2 days ago
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uc
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digital transformation
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cx
Gamma Communications' Regional Forums urge partners to shift from one-off sales to roadmap-led growth as AI, UCaaS and R&D reshape the channel.
MetTel launches connected laptop service for enterprises
3 days ago
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firewalls
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digital transformation
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network security
MetTel unveils a connected laptop service that uses SingleSIM to ship, activate and support enterprise devices across multiple mobile networks.
Trustifi adds AI video training for MSP phishing drills
3 days ago
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data protection
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ransomware
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mfa
Trustifi rolls out AI-powered training videos for managed service providers, turning real phishing emails into branded simulations inside one dashboard.
RFU appoints Capgemini as digital transformation partner
3 days ago
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digital transformation
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cx
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martech
RFU taps Capgemini to modernise England rugby's digital systems, using AI-led innovation to improve services for players, volunteers and fans.
Videosign & Brightsolid expand AI cloud partnership
3 days ago
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uc
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data protection
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document management
Videosign deepens Brightsolid partnership as it adds AI note-taking and form-filling tools for regulated users, with cloud costs and governance in focus.
WatchGuard & HaloPSA integrate security tools for MSPs
3 days ago
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firewalls
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digital transformation
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network security
WatchGuard and HaloPSA deepen ties to let managed service providers handle security alerts, licensing and billing from one workflow.
CIOs rank AI as a growing cyber risk, survey finds
4 days ago
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malware
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data protection
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ransomware
Logicalis survey finds 77% of firms hit by cyber incidents as CIOs warn AI is adding fresh risk, with weak governance and skills shortages deepening exposure.
Oracle adds Lucinity AI investigation tools for banks
5 days ago
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digital transformation
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fintech
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it automation
Oracle expands its financial crime platform with Lucinity's AI investigation tools, aiming to cut compliance workloads for banks and regulated firms.
CloudClevr revives acquisition strategy after integration
5 days ago
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cx
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martech
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partner programmes
CloudClevr eyes fresh UK deals after completing integration, as strengthened recurring revenue and a new leadership push set up FY27 expansion.
Customer Science names first Chief Operating Officer
Last week
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digital transformation
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cx
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martech
Customer Science appoints James Johnstone to its new Chief Operating Officer role as it accelerates UK and US expansion after rapid Australian growth.
Kyndryl launches AI Digital Twin for the workplace
Last week
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data analytics
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hcm
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it automation
Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.
Rafay & Argentum AI strike software orchestration deal
Last week
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virtualisation
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devops
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datacentre infrastructure
Rafay and Argentum AI partner to streamline tailored GPU compute environments for hyperscalers and enterprises across a global AI infrastructure network.
CirrusHQ names Gary Beddow Head of Business Development
Last week
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digital transformation
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hyperscale
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cloud security
CirrusHQ expands its sales push with a senior hire as it targets rising public sector demand for cloud services and AI-ready infrastructure.
CIOs learn on the go as AI pressure mounts at firms
Last week
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digital transformation
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hyperscale
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dc
Logicalis study finds 89% of Chief Information Officers are learning AI as they go, with skills gaps, data issues and compliance concerns slowing roll-outs.
Abacus wins CREST approval for penetration testing
Last week
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firewalls
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data protection
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devops
Abacus secures CREST accreditation for penetration testing, bolstering its pitch to regulated sectors as demand rises for verified cyber security assurance.