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UK Stories

IT support stories

Emerge Digital extends Gloucester Rugby tech tie-up
Network Infrastructure

Emerge Digital extends Gloucester Rugby tech tie-up

Emerge Digital renews its Gloucester Rugby deal, taking naming rights at Kingsholm and adding AI fan photo tech to boost hospitality.

By Kaleah Salmon • 4 min read • Wed, 11th Feb 2026
Smart CT wins Toshiba deal to support 32 UK retailers
DataCentre infrastructure

Smart CT wins Toshiba deal to support 32 UK retailers

Smart CT secures three-year Toshiba deal to maintain tills and tech for 32 UK high street retailers, handling 10,000 callouts annually.

By Kaleah Salmon • 4 min read • Thu, 5th Feb 2026
Hubtel urges agile Cyber Bill to tackle rising AI threats
Data Protection

Hubtel urges agile Cyber Bill to tackle rising AI threats

West Midlands tech firm Hubtel urges ministers to make the new Cyber Bill agile enough to counter rapidly evolving AI-driven cyber threats.

By Sofiah Nichole Salivio • 5 min read • Mon, 2nd Feb 2026
Hubtel IT hires for AI push & GBP £2.5m growth plan
Data Protection

Hubtel IT hires for AI push & GBP £2.5m growth plan

West Midlands-based Hubtel IT boosts staff by 25% and targets 2026 turnover above GBP £2.5m as it doubles down on AI and cyber security.

By Mark Tarre • 4 min read • Wed, 21st Jan 2026
Hubtel IT grows team to drive AI & cyber security push
Digital Transformation

Hubtel IT grows team to drive AI & cyber security push

Hubtel IT boosts staff by 25% and targets GBP £2.5m turnover as it ramps up AI and cyber security services for UK small businesses.

By Karen Joy Bacudo • 4 min read • Wed, 21st Jan 2026

Global Stories

IT support stories

Hexnode embeds upgraded Genie AI to run UEM actions
Advanced Persistent Threat Protection

Hexnode embeds upgraded Genie AI to run UEM actions

Hexnode embeds its upgraded Genie AI into the UEM console, letting admins query inventory, execute device commands and automate fixes in chat.

By Shannon Williams • 4 min read • Tue, 10th Feb 2026
Lexful launches AI-first IT documentation tool for MSPs
Digital Transformation

Lexful launches AI-first IT documentation tool for MSPs

Lexful unveils an AI-native IT documentation platform for MSPs, aiming to replace static records with automated, contextual knowledge.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026
YubiKeys promise 265% ROI & 99.99% cut in breach risk
Multi-factor authentication

YubiKeys promise 265% ROI & 99.99% cut in breach risk

YubiKey rollout boosts ROI by 265% and slashes breach exposure 99.99%, Forrester study finds, delivering multi-million USD $ gains.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026
Yubico adds self-service portal for YubiKey at scale
Digital Transformation

Yubico adds self-service portal for YubiKey at scale

Yubico adds self-service YubiKey ordering and a revamped customer portal to ease large-scale, phishing-resistant passkey deployments.

By Mark Tarre • 3 min read • Fri, 30th Jan 2026
ScreenCloud adds remote control tools for Amazon Signage
Digital Signage

ScreenCloud adds remote control tools for Amazon Signage

ScreenCloud adds remote control tools for Amazon Signage Stick, letting IT teams manage multi-site digital signage without on-site visits.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 26th Jan 2026
ControlUp unveils multi-tenant DEX platform for MSPs
Mobile Device Management

ControlUp unveils multi-tenant DEX platform for MSPs

ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 23rd Jan 2026
Rimini Street touts Agentic AI ERP as upgrades stall
Data Analytics

Rimini Street touts Agentic AI ERP as upgrades stall

Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 21st Jan 2026
TeamViewer chief predicts AI's practical turn by 2026
Digital Transformation

TeamViewer chief predicts AI's practical turn by 2026

TeamViewer boss Oliver Steil says 2026 will mark AI's shift from hype to Monday-morning results, human-centric workflows and trusted autonomy.

By Sean Mitchell • 4 min read • Fri, 16th Jan 2026

Stories from Other Regions

IT support stories

Vocational training urged to close IT reseller skills gap
Malware

Vocational training urged to close IT reseller skills gap

Herzing College urges tech resellers to embrace vocational training to close critical AI, cybersecurity and cloud skills gaps.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 31st Jan 2026
Devolutions backs ControlR with Remote Desktop tie-up
Privileged Access Management

Devolutions backs ControlR with Remote Desktop tie-up

Devolutions signs two-year ControlR sponsorship and plans native Remote Desktop Manager integration to deepen remote assistance tools.

By Mark Tarre • 3 min read • Fri, 30th Jan 2026
Defence renews Kinetic IT deal for ICT & base support
Unified Communications

Defence renews Kinetic IT deal for ICT & base support

Australia's Defence Department renews Kinetic IT deal, expanding ICT service desk and switchboard support to a national base contact centre.

By Mark Tarre • 3 min read • Wed, 28th Jan 2026
SMEs warned over hidden IT fragility as risks rise
Disaster Recovery

SMEs warned over hidden IT fragility as risks rise

Australian SMEs face rising IT fragility as cloud-era misconfigurations, weak oversight and reactive support quietly erode resilience.

By Mark Tarre • 4 min read • Tue, 20th Jan 2026