IT Brief UK - Technology news for CIOs & IT decision-makers

Digital Experience (DX) stories - Page 4

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HPE launches agentic AI to transform Juniper network operations

Tue, 26th Aug 2025
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storage
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virtualisation
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firewalls
HPE unveils agentic AI in its Juniper Networking portfolio, advancing self-driving network operations to simplify IT management and enhance user experience.
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Squiz launches AI search tool for secure, compliant web answers

Fri, 22nd Aug 2025
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martech
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risk & compliance
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genai
Squiz launches Conversational Search, an AI tool offering secure, compliant answers on enterprise websites using verified organisation-owned content.
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Netskope named leader in SASE & SSE by major industry analysts

Wed, 13th Aug 2025
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uc
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firewalls
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network infrastructure
Netskope has been named a leader in SASE and SSE by Gartner and others, scoring highest in key Use Cases and enhancing its unified Netskope One platform.
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F5 & Equinix expand partnership for secure global AI workloads

Wed, 6th Aug 2025
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virtualisation
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firewalls
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hybrid cloud
F5 and Equinix enhance their partnership to deliver secure, scalable AI workload solutions across hybrid and multi-cloud environments worldwide.
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Planday rebuilds website with Hygraph & Blazity for global growth

Tue, 5th Aug 2025
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paas
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digital transformation
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ecm
Planday is revamping its website with Hygraph and Blazity to offer localised, scalable digital experiences across eight international markets.
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UK pushes for AI leadership but must unlock unstructured data

Fri, 25th Jul 2025
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digital transformation
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rpa
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ai
OpenAI's UK expansion boosts AI ambitions, but unlocking unstructured data remains vital for the nation's digital and public service advancements.
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Netskope named Leader in Gartner SASE Magic Quadrant again

Wed, 16th Jul 2025
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data protection
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private cloud
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hybrid cloud
Netskope is named Leader again in Gartner's Magic Quadrant for Secure Access Service Edge, reflecting its vision and strong execution in cybersecurity.
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AlphaSense unveils new brand & website amid rapid revenue growth

Thu, 10th Jul 2025
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saas
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data analytics
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digital transformation
AlphaSense has unveiled a new brand and website as its AI-driven platform surpasses $400 million in annual recurring revenue, doubling growth since 2024.
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UK marketers turn to Tiger Teams & AI to overcome key hurdles

Tue, 1st Jul 2025
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cx
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martech
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partner programmes
Over half of UK marketers now use agile Tiger Teams and AI integration to tackle rising demands and resource constraints, finds Optimizely research.
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Chris Burgess appointed CEO as CTI Digital targets UK expansion

Tue, 17th Jun 2025
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edutech
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digital transformation
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martech
Chris Burgess has been named CEO of CTI Digital, leading its UK expansion with a focus on AI, VR, and AR to enhance digital transformation services.
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More than half of UK consumers abandon brands over bad apps

Thu, 22nd May 2025
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cx
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martech
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software
Research by Amplitude shows 58% of UK consumers abandon brands after app glitches, prioritising seamless functionality over sleek design to keep loyalty.
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Nationwide wins Best Use of Customer Insight award

Tue, 20th May 2025
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data analytics
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digital transformation
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cx
Nationwide wins Best Use of Customer Insight at the Institute of Customer Service Awards 2025 for its work with Medallia and Kantar improving member experience.
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Consumer frustration, poor digital experiences on the rise

Tue, 20th May 2025
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cx
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martech
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digital engagement
91% of consumers faced frustrating digital issues last year, leading to revenue loss and loyalty decline, says Conviva's 2025 report.
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AMBS modernises digital network with new AI-driven upgrade

Tue, 22nd Apr 2025
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edutech
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firewalls
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network infrastructure
Roc Technologies and HPE Aruba Networking have upgraded the network at Alliance Manchester Business School to enhance digital experience and security for users.
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Riverbed expands AI observability platform with new features

Fri, 11th Apr 2025
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uc
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aiops
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genai
Riverbed has unveiled an expansion of its AI observability platform, introducing new tools that promise to optimise IT operations and improve data insights.
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AI hallucinations challenge customer experience strategy

Wed, 9th Apr 2025
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cx
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martech
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genai
Coveo's latest CX Relevance Report reveals that 49% of customers experience AI hallucinations, prompting scepticism and a demand for better digital experiences.
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Kentico unveils AIRA, its AI-driven marketing solution

Thu, 20th Mar 2025
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martech
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ueba
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cdp
Kentico has unveiled AIRA, an AI-driven marketing tool designed to seamlessly integrate with existing workflows, streamlining tasks and boosting content creation.
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Sinch wins Adobe partner award for third consecutive year

Wed, 19th Mar 2025
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cx
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martech
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data privacy
Sinch has been awarded the Adobe Digital Experience Unified Customer Experience Technology Partner of the Year for 2025, its third consecutive win in this category.
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Adobe & Microsoft integrate AI agents for marketers

Wed, 19th Mar 2025
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cx
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martech
Adobe has launched a private preview of its Marketing Agent, collaborating with Microsoft to integrate AI in Microsoft 365 Copilot applications, enhancing marketers' productivity.
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Adobe introduces new AI capabilities in Experience Cloud

Wed, 19th Mar 2025
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data analytics
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cx
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martech
Adobe has unveiled enhanced capabilities within Adobe Experience Cloud, incorporating AI to improve customer experiences and advance B2B strategies.