Digital Experience (DX) stories - Page 2
ITRS buys IP-Label to boost European DEM footprint
Wed, 14th Jan 2026
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hybrid cloud
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cx
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martech
ITRS snaps up French DEM specialist IP-Label, adding 310-plus enterprise clients and bolstering its observability footprint across Europe.
Hyland wins IDC 2025 award for customer experience
Wed, 14th Jan 2026
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saas
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crm
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document management
Hyland has been named IDC's 2025 Customer Experience Award winner for content and experience management, topping global satisfaction scores.
OWC unveils certified 2-metre Thunderbolt 5 USB-C cable
Tue, 13th Jan 2026
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ces
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content creation
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usb-c
OWC unveils a certified 2m Thunderbolt 5 USB-C cable, promising full-spec bandwidth, power and display support for Mac, PC and USB4 gear.
HPE boosts retail with Aruba, Mist AIOps & Nonstop
Tue, 13th Jan 2026
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data protection
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encryption
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hyperscale
HPE targets always-on retail with new Aruba switches, Mist AIOps analytics and boosted Nonstop systems for high-pressure transactions.
Kentico's Xperience platform gains top analyst praise
Fri, 9th Jan 2026
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digital transformation
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ecm
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cx
Kentico's Xperience platform lands G2 Leader status and top reviews after a year of feature gains and over 100 new digital projects.
Conviva adds AI pattern analytics to customer journeys
Thu, 8th Jan 2026
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uc
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devops
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data analytics
Conviva expands Digital Product Insights with AI-driven pattern analytics, unifying journeys across apps, websites and conversational agents.
VOSS adds AI, security & DEM to workplace platform
Thu, 8th Jan 2026
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virtualisation
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uc
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data analytics
VOSS launches v25.3 of its workplace platform, boosting AI assistant Wingman, Microsoft 365 security, Teams insights and DEM capabilities.
Algolia named an IDC Leader for AI search and discovery
Wed, 7th Jan 2026
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cx
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martech
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commerce systems
Algolia named IDC MarketScape Leader in AI search as it posts 38.5% growth and climbs to fifth worldwide in knowledge discovery tools.
UK marketers embrace AI for more personalised Christmas ads
Wed, 17th Dec 2025
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devops
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cx
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martech
AI now underpins most UK Christmas campaigns, as 78% of marketers use it to deliver more personalised festive ads amid rising consumer demands.
Riverbed unveils AI tool to automate workplace IT support
Thu, 11th Dec 2025
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uc
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digital transformation
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hcm
Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.
Progress unveils agentic AI UI tools for Telerik, Kendo
Thu, 11th Dec 2025
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martech
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lcnc
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erp
Progress launches agentic AI tools in Telerik and Kendo UI to auto-generate production-ready screens and boost developer productivity.
ControlUp named Gartner Customers' Choice for DEX
Wed, 10th Dec 2025
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data analytics
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cx
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martech
ControlUp named a 2025 Gartner Customers' Choice for DEX tools, scoring 4.8/5 with 94% of customers willing to recommend its platform.
Apollo3D unveils guided virtual tours with analytics
Wed, 10th Dec 2025
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edutech
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data analytics
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digital transformation
Yorkshire's Apollo3D launches Infinity Virtual Tours, turning Matterport scans into guided, data-rich journeys for retail, venues and estates teams.
SER Group acquires Metaforce to boost AI-powered communications
Fri, 5th Dec 2025
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document management
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ecm
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cx
SER Group has acquired Sweden's Metaforce to enhance its Doxis platform with AI-driven tools for automating and personalising customer communications.
LogicMonitor acquires Catchpoint to boost AI-led IT monitoring
Wed, 3rd Dec 2025
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it automation
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ai
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network monitoring
LogicMonitor has acquired Catchpoint, merging AI and Internet performance data to enhance predictive IT monitoring across cloud and network layers.
How context makes AI experiences users actually trust
Thu, 20th Nov 2025
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fintech
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rpa
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genai
Contextual AI enhances user trust by delivering timely, intuitive experiences that simplify tasks and support smarter decisions across sectors like recruitment and fintech.
Elastic named leader for observability in IDC MarketScape 2025
Thu, 20th Nov 2025
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physical security
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open source
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agentic ai
Elastic has been named a leader in the IDC MarketScape 2025 for observability platforms, praised for its scalable architecture and AI-driven data management tools.
Progress launches Agentic RAG for dynamic AI-driven web content
Wed, 19th Nov 2025
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digital transformation
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ecm
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martech
Progress Software unveils Agentic RAG for Sitefinity, enabling AI-driven dynamic web content tailored to each visitor's context and intent.
Progress unveils Agentic RAG for Sitefinity to drive AI-led content
Wed, 19th Nov 2025
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digital transformation
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martech
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llms
Progress Software launches Agentic RAG for Sitefinity, an AI-driven tool for real-time, personalised content delivery with compliance controls, now in early access.
Kaseya predicts AI risks, job shifts & MSP growth as IT evolves
Tue, 18th Nov 2025
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data analytics
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digital transformation
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hyperscale
Kaseya forecasts AI risks, job cuts, and growth opportunities as managed service providers adapt to evolving tech, cybersecurity, and sustainability demands.