Communication stories - Page 13
Zoom appoints Greg Tomb as President
Fri, 17th Jun 2022
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public cloud
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collaboration
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cloud services
Zoom hires Greg Tomb as new president, bringing over 20 years of experience from Google Cloud; will oversee go-to-market strategy and revenue efforts.
Finance is on a new footing to improve internal customer service
Mon, 13th Jun 2022
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crm
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fintech
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martech
Finance functions and leaders have marked 2022 down as a year for process improvement, writes Servicely’s founder and CEO Dion Williams.
Q&A: Oculeus discusses the current state of telecoms fraud and beyond
Wed, 8th Jun 2022
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uc
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cybersecurity
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telco
Telecoms fraud is a growing concern as cybercriminals use advanced technology to outpace anti-fraud solutions. Measures are being taken to minimize the threats.
Motorola Solutions to upgrade Taiwan’s police network
Tue, 7th Jun 2022
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network infrastructure
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motorola solutions
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network management
Motorola Solutions to upgrade Taiwan National Police Agency's communication network in $128m project. Increased coverage and new security features expected.
Symbio consolidates TNZI business to support APAC expansion
Fri, 27th May 2022
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uc
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tnzi
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contact centre
Symbio has recently announced the consolidation of its international business (TNZI) under the Symbio brand to support its Asia Pacific expansion strategy.
Successful digital transformation in the hybrid work era is about embracing shifting goalposts
Fri, 20th May 2022
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data analytics
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document management
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digital transformation
Remote working has highlighted the need for digital transformation in organizations, offering stability, resilience, and flexibility for the future.
South Australia state satellite makes significant progress
Wed, 18th May 2022
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spacetech
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data solutions
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cloud services
South Australia’s first state satellite has successfully completed the Critical Design Review (CDR), moving it closer to providing tangible data solutions.
NICE CXone platform integration implemented with Regional Bank Australia
Mon, 9th May 2022
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data analytics
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uc
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fintech
NICE's CXone platform is successfully implemented by Regional Bank Australia, streamlining contact centre operations and supporting branches.
Can't read, won't buy: globalization requires more communication than ever before
Thu, 28th Apr 2022
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hcm
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hybrid & remote work
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globalisation
Global remote work is helping businesses expand into new markets. Speaking to customers in their native language is key to success.
S-NET partners with Versa Networks to extend networking services
Wed, 20th Apr 2022
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uc
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network infrastructure
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partner programmes
S-NET Communications, a provider of cloud-based business communications and networking solutions, has expanded its partnership with SASE leader Versa Networks.
HCL brings TechBee IT education programme to New Zealand
Fri, 8th Apr 2022
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edutech
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iam
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it industry
HCL is bringing its TechBee early career programme to NZ in an effort to help close the country's IT skill gap.
SD-WAN pricing falls significantly in line with new consumer trends
Mon, 4th Apr 2022
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network infrastructure
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sd-wan
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sdn
TeleGeography's global study reveals that the cost of SD-WAN has fallen significantly, driving a change in user preferences for monitoring features.
Avaya and Alcatel-Lucent Enterprise form strategic partnership
Thu, 31st Mar 2022
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uc
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digital transformation
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partner programmes
Avaya and Alcatel-Lucent Enterprise announce a strategic partnership to accelerate customers transformations to the cloud.
Five ways to deliver the total experience to customers
Thu, 24th Mar 2022
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crm
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uc
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cx
It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?.
How workflow automation can accelerate business growth
Mon, 14th Mar 2022
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ecm
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martech
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document management
Automation of manual processes can streamline business operations, eliminate errors, and free up staff for growth activities.
Telecom’s crucial role in enabling digital experiences: What’s next?
Mon, 7th Mar 2022
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smartphones
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network infrastructure
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customers
Telcos need to focus on the human experience, not just customer experience, to drive innovation and loyalty in the digital age.
Spark now a member of the Smart Cities Council Australia New Zealand
Wed, 2nd Mar 2022
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uc
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smart cities
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iot
The membership appointment will allow Spark to continue working closely with communities to help them thrive using innovative technology and practices.
Transforming business operations with broadband push-to-talk service
Tue, 1st Mar 2022
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uc
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motorola solutions
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telco
Are you pressed to meet higher growth targets, needing more business opportunities but hampered by shrinking operational budgets?.
Video: 10 Minute IT Jams - Jabra managing director on the importance of quality communication tech
Thu, 10th Feb 2022
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uc
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partner programmes
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jabra
Jabra's managing director ANZ, David Piggott, discusses the importance of quality communication technology in our first IT Jam. #TechDay.
Fortinet partners with Telecom Niue to increase network security
Fri, 21st Jan 2022
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firewalls
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network infrastructure
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network security
Fortinet has provided the island nation of Niue with a range of cybersecurity solutions in an effort to increase network communications among residents.