IT Brief UK - Technology news for CIOs & IT decision-makers

Communication stories - Page 14

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Verloop.io and Vonage partner to deliver conversational AI
Wed, 19th Jan 2022
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uc
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crm
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martech
Verloop.io partners with Vonage to expand conversational AI applications across multiple channels, including WhatsApp and Facebook Messenger.
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HGC Global Communications Limited collaborates with Kacific Broadband Satellites Group
Tue, 18th Jan 2022
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uc
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spacetech
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data analytics
HGC partners with Kacific to provide better broadband solutions in Southeast Asia, with a focus on the Philippines.
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Zoom awarded new international security certification after intensive evaluation
Wed, 12th Jan 2022
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cybersecurity
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certification
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software
Zoom becomes first video communication client to receive high-level security certification from German Federal Office for Information Security.
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Frost & Sullivan names Vonage the Asia-Pacific CPaaS Company of the Year
Tue, 21st Dec 2021
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uc
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paas
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iaas
Frost & Sullivan has named Vonage Asia-Pacific Communications Platform as a Service Company of the Year for the third year in a row.
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What is network optimisation and why is it so important?
Fri, 17th Dec 2021
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network infrastructure
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data analytics
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martech
Network optimization is crucial for businesses in the digital age, enhancing security, productivity, and customer experience.
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IT and comms top sectors targeted by cyber criminals, AI provides a solution
Wed, 15th Dec 2021
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ai security
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ai
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darktrace
The IT and communications sector faced the highest number of cyber attacks globally in 2021, according to Darktrace's security researchers.
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Ingram Micro equips St John with state-of-the-art technology
Thu, 9th Dec 2021
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uc
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charity
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voip
The technology gifted to St John includes Jabra headsets, Yealink and Poly conference phones, and Logitech keyboard and mouse sets, worth over $8,000.
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COVID-19 era sees consumers calling for dynamic digital experiences
Tue, 16th Nov 2021
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uc
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martech
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digital entertainment
Half of consumers have increased their digital engagement with businesses during the pandemic, with video chat preference surging 300%, says Vonage research.
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A day in the life: How Poly technologies support the flexible hybrid workforce
Thu, 11th Nov 2021
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uc
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digital entertainment
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hybrid & remote work
Bondi Beach frames the perfect start to the day - a walk, a coffee, breakfast, and the ability to work from her home office with the technologies she needs.
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Alcatel-Lucent Enterprise launches 'Purple' communications platform
Thu, 11th Nov 2021
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uc
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open source
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collaboration
Alcatel-Lucent Enterprise launches new communications platform, OmniPCX Enterprise Purple, for the digital workplace.
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Communications service providers unprepared to charge for 5G services
Fri, 8th Oct 2021
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uc
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5g & beyond
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wireless networks
73% of CSPs plan to launch 5G networks by 2022, but 94% have challenges with their existing charging systems, says Oracle Communications survey.
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8x8 brings receptionist role into the future with latest offering
Wed, 29th Sep 2021
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uc
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cx
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martech
8x8 introduces 8x8 Frontdesk, a new XCaaS solution for high-volume call handling, aiming to enhance the receptionist role in a hybrid work environment.
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Canva hits massive US$40 billion valuation after latest funding round
Wed, 15th Sep 2021
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online tools
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funding
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canva
Canva reaches a $40bn valuation after securing $200m in funding, with plans to accelerate growth and expand its team.
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Video: 10 Minute IT Jams - The rundown on Poly's headsets
Mon, 6th Sep 2021
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hybrid & remote work
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headsets
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wfh
Poly's account manager for New Zealand, Laura Peddie, discusses the impact of remote working on the headset sector in an exclusive interview with TechDay.
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New artificial intelligence application attracts 100 investors in first week of launch
Wed, 1st Sep 2021
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ai
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investment
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communication
New AI tool GetMee aims to tackle declining communication skills caused by the pandemic. Over 100 investors back the launch.
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Code outside the box: Why customisable solutions are better
Fri, 6th Aug 2021
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uc
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business communications
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contact centre
Twilio allows for innovators, both big and small, from across every industry to reinvent how companies engage with their customers.
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8x8 unveils Experience Communications as a Service to help organisations meet new work requirements
Fri, 28th May 2021
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uc
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cx
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martech
8x8 introduces Experience Communications as a Service (XCaaS; merging UCaaS and CCaaS to enhance employee and customer experiences.
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Slack report predicts 'the death of email' as app usage climbs
Wed, 19th May 2021
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uc
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hybrid & remote work
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collaboration
Apps are the preferred form of communication for 87% of Australian knowledge workers, according to a study by Slack.
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Increased demand for digital infrastructure sees Teltrac expand to southern NZ
Thu, 8th Apr 2021
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uc
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broadband
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telco
Teltrac will open in the southern region of the country with presence across three cities, Dunedin, Invercargill and Queenstown.
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Gartner forecasts market boom for social and collaboration tools
Thu, 25th Mar 2021
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uc
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collaboration
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gartner
The sharp uptake of social and collaboration tools in 2020 was far from a short term fad while people worked from home.