ChatGPT Stories

UK Stories

ChatGPT stories

dunnhumby ventures backs Azoma in AI shopping push

Retailers and brands lack a reliable way to link AI shopping recommendations to sales, a gap Azoma hopes to close with new backing from dunnhumby ventures.

By Karen Joy Bacudo • 4 min read • Last week

Software-as-a-Service

Klaviyo launches headless CRM for AI tools & agents

Marketers can now plug AI agents into customer data and actions without Klaviyo's interface, as the firm widens access across its platform.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Global Stories

ChatGPT stories

Data Protection

Bank blocks confidential data leaks to public AI tools

Hundreds of attempted uploads were stopped as a regional investment bank moved to curb analysts' use of public AI tools for sensitive data.

By Karen Joy Bacudo • 4 min read • Last week

Customer Experience

AI loyalty shift threatens retailers' direct customer ties

Retailers could be reduced to fulfilment providers unless they use loyalty data to stay visible as shoppers turn to AI assistants.

By Sofiah Nichole Salivio • 5 min read • Last week

Disaster Recovery

Forrester urges firms to prioritise practical AI governance

Enterprises face mounting risks from AI outages and hidden governance costs as Forrester says day-to-day operational needs now outrank frontier fears.

By Sean Mitchell • 3 min read • Last week

Software-as-a-Service

Prophix adds AI tools to finance platform for CFOs

Finance teams could save hours on board packs as the software maker's new agent and server let AI use governed live data with audit trails.

By Karen Joy Bacudo • 4 min read • Last week

Data Analytics

Alteryx adds governed AI tools to analytics platform

The update aims to cut AI costs and governance risks by reusing approved workflows and data inside tools such as ChatGPT and Copilot.

By Sofiah Nichole Salivio • 4 min read • Last week

Data Protection

AI systems expose sensitive data in ANZ, report finds

Downstream AI alerts in Australia and New Zealand are rising as agents and MCP links create fresh routes for sensitive data leakage.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Software-as-a-Service

DocuWare prepared for launch of new interface, IDP, AI tool

Existing customers will get the redesigned platform free as DocuWare readies AI-driven document search and extraction tools for autumn.

By Jake MacAndrew • 3 min read • Last week

Digital Transformation

Opinion: Yes, AI is coming for your job

Workers in education and public service are confronting strikes and shrinking demand as AI starts replacing tasks once done by people.

By Donovan Jackson • 5 min read • Last week

Software-as-a-Service

Knowby gains G2 High Performer status in Fall 2026

Rising pressure on manufacturers to digitise instructions has helped Knowby secure G2 recognition across 18 reports in the latest cycle.

By Sofiah Nichole Salivio • 4 min read • This month

Data Analytics

Experian launches AI platform with real-time underwriting

Borrowers could see more relevant credit offers as the platform uses live data and bank account insights to sharpen approvals.

By Karen Joy Bacudo • 4 min read • This month

Software-as-a-Service

Intapp launches DealCloud plug-in for ChatGPT for finance

Eligible financial firms can now tap their own DealCloud records in ChatGPT while keeping confidential data and access barriers intact.

By Karen Joy Bacudo • 3 min read • This month

Fintech

OpenAI launches ChatGPT platform for Financial Services

Financial institutions will gain access to licensed market data and governance tools as OpenAI targets research, modelling and client documents.

By Karen Joy Bacudo • 5 min read • This month

Software-as-a-Service

OpenTable launches AI tools to help restaurants fill seats

AI search and automation are helping restaurants win more bookings as OpenTable expands tools aimed at cutting staff workload and boosting covers.

By Sofiah Nichole Salivio • 4 min read • This month

Digital Transformation

The AI honeymoon is over. Now businesses must make it work

Businesses are now under pressure to turn early AI enthusiasm into measurable productivity gains, with governance and workflow redesign key to success.

By Glen Maguire • 5 min read • This month