Avaya stories - Page 4
Avaya named Leader in Contact Centre Infrastructure Magic Quadrant
Fri, 25th May 2018
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crm
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uc
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cx
Avaya has been recognized as a Leader in the 2018 Gartner Magic Quadrant for Contact Centre Infrastructure for the 17th time.
APAC enterprises world leaders in digital disruption
Fri, 27th Apr 2018
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digital transformation
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avaya
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idc
By implementing new digital technologies and business models, APAC enterprises are world leaders in digital disruption.
Avaya launches UC and CC cloud solution in New Zealand
Mon, 26th Mar 2018
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uc
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cloud services
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avaya
Avaya, partnering with Pyrios, unveils its 'Powered by Avaya' cloud solution in NZ, aiming to equip midmarket firms with flexible UC and CC capabilities.
Avaya brings AI on board with acquisition of Spoken Communications
Thu, 15th Mar 2018
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uc
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blockchain
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ai
Avaya has closed its acquisition of Spoken Communications, boosting its cloud-based solutions and customer experience management.
Kiwi company takes UC security to a multi-billion dollar toll fraud problem
Wed, 31st Jan 2018
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uc
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cybersecurity
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avaya
A local Auckland company is vowing to put a dent in the billions of dollars lost to toll fraud across unified communications (UC) networks.
Bye bye bankruptcy: Avaya acquires contact centre as a service provider
Wed, 31st Jan 2018
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uc
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crm
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martech
It was only late last year when Avaya was cleared of bankruptcy, but the communications vendor is wasting no time in growing its business.
'The Court' gives green light to Avaya’s restructuring plan
Thu, 30th Nov 2017
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uc
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avaya
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telco
After a year under bankruptcy watch, Avaya's restructuring plan gets court approval, positioning it for a strong comeback with significant debt reduction.
Avaya expands Edge channel program to empower partners
Fri, 3rd Nov 2017
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crm
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uc
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martech
In light of growing demand, Avaya has expanded its channel program to enable partners to offer UCaaS and CCaS.
Avaya announces A.I.Connect initiative to boost AI technologies for enterprise communications
Thu, 2nd Nov 2017
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uc
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ai
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contact centre
The company-led initiative brings together vendors and options to deliver AI capabilities into the contact centre and unified communication industry.
Avaya’s midmarket platform surpasses 600,000 users
Tue, 3rd Oct 2017
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uc
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hybrid cloud
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avaya
Avaya has hit a new milestone for its IP Office Platform after surpassing 600,000 systems issued to businesses and organisations around the world.
Avaya appoints new MD focusing on digital transformation in ASEAN
Tue, 19th Sep 2017
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digital transformation
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asean
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avaya
Avaya has today announced the appointment of a new managing director for the Association of South East Nations (ASEAN).
Avaya's partners to exclusively distribute new meetings platform
Fri, 15th Sep 2017
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partner programmes
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uc
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hybrid & remote work
The service aims to bring participants together from around the globe, across different systems and devices without investments in new infrastructure.
Avaya ANZ expands local reach with new appointments
Thu, 7th Sep 2017
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crm
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digital transformation
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cx
Avaya boosts its Australian and New Zealand operations with strategic senior hires to support growing demand for AI-driven communication solutions.
Avaya named as a ‘Leader’ in IDC UC&C global vendor report
Mon, 14th Aug 2017
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uc
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contact centre
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avaya
The report also offered advice to companies that are intending to implement, change or expand their UC&C environment.
Avaya gears up to exit bankruptcy as local business sees strong growth
Tue, 8th Aug 2017
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nz
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avaya
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recogni
Avaya moves a step closer to exiting Chapter 11 bankruptcy, gains new CEO, while local business continues to progress 'strongly'.
Qld RSPCA embraces video conferencing to save animals' lives
Mon, 10th Jul 2017
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uc
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avaya
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animal welfare
The RSPCA in Queensland has used video conferencing technology by Avaya to increase the number of animals it cares for to over 51,000 each year.
Avaya unveils reorganisation plans
Mon, 24th Apr 2017
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uc
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avaya
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contact centre
Avaya has revealed its plans for ‘reorganisation’ as the company in the aftermath of its January filing for Chapter 11 bankruptcy protection.
A brief history: How Broadcom, Brocade & Extreme Networks got together
Wed, 5th Apr 2017
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martech
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commerce systems
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casb
In a bold move, Extreme Networks snaps up Brocade's data centre biz from Broadcom for $55m, bolstering its enterprise solution portfolio.
Cisco ends 2016 on top of collaboration market as Microsoft nips at heels
Mon, 3rd Apr 2017
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uc
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microsoft
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cisco
Cisco ended 2016 top dog in the overall collaboration market, despite a sequential uptick in market share for Microsoft.
Avaya hones in on ANZ with flurry of channel appointments
Tue, 21st Mar 2017
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avaya
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channel development
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channel infrastructure
Following the disruption of bankruptcy filings in the US, Avaya has made a number of job commitments in ANZ to build on its continued transformation.