IT Brief UK - Technology news for CIOs & IT decision-makers

AI Assistant stories

Story image
DBS to launch Gen AI-powered customer service assistant
3 days ago
#
cx
#
martech
#
ai
DBS to launch in-house developed Gen AI-powered CSO Assistant by late 2024 to boost customer service efficiency for 250,000+ monthly users.
Story image
Globant debuts AI Agents to transform software development lifecycle
This month
#
digital transformation
#
ai
#
software development
Globant integrates its proprietary AI Agents into the software development life cycle, aiming to enhance efficiency and productivity across various stages.
Story image
Splunk utilises AI tools for tighter security, observability
Last month
#
ai
#
siem
#
splunk
The new tools reduce the expertise required for problem-solving, making troubleshooting and data exploration more accessible and efficient.
Story image
SAP to acquire WalkMe for USD $1.5 billion in all-cash deal
Last month
#
ai
#
rpa
#
m&a
SAP is set to acquire WalkMe for USD $1.5 billion in an all-cash deal, enhancing its business transformation toolkit and boosting AI capabilities.
Story image
Cisco & Splunk reveal unified observability partnership
Last month
#
siem
#
multi-cloud
#
ai
Cisco has unveiled a major collaboration with Splunk at Cisco Live, introducing advanced unified observability solutions aimed at enhancing digital experiences and security for enterprises.
Story image
Salesforce enhances Einstein Copilot AI for marketers & merchants
Fri, 24th May 2024
#
crm
#
cx
#
martech
Salesforce has unveiled new Einstein Copilot features aimed at marketers and merchants, enhancing AI-driven customer interaction and business efficiency.
Story image
Barracuda launches AI assistant to boost partner productivity
Thu, 23rd May 2024
#
firewalls
#
breach prevention
#
barracuda networks
Barracuda Networks has launched an AI assistant in its Partner Portal, boosting search and enablement capabilities for partners with real-time responses.
Story image
Brightcove leverages Amazon's AI technology for customer service
Fri, 3rd May 2024
#
hyperscale
#
public cloud
#
ai
Global streaming tech firm, Brightcove, partners with Amazon to utilise the artificial intelligence (AI) assistant, Amazon Q, to enhance customer service and boost efficiency.
Story image
Google's Gemini mobile app makes its debut in Singapore
Thu, 2nd May 2024
#
smartphones
#
data privacy
#
ai
Google's Gemini mobile app, boasting multimodal AI assistant features, has launched in Singapore as part of its global outreach; accessible on both Android and iOS with integrative Extensions included.
Story image
Let’s dive in! Amperity’s CTO on Gen AI as catalyst for digital transformation
Thu, 2nd May 2024
#
digital transformation
#
cx
#
martech
Amperity's CTO, Derek Slager, advocates for Gen AI as a game changer for digital transformation and urges companies to fully embrace this technology or risk lagging behind.
Story image
Amazon Q's AI increases business productivity by almost 50%
Wed, 1st May 2024
#
hyperscale
#
digital transformation
#
public cloud
Amazon Web Services launches Amazon Q, an AI assistant designed to boost employee productivity by up to 49%, as businesses continue to adopt digital transformation.
Story image
Zscaler introduces enhanced ZDX service for improved IT operations
Fri, 26th Apr 2024
#
saas
#
cloud security
#
ai
Zscaler boosts its cloud security services with new enhancements—ZDX Copilot, Hosted Monitoring, and Data Explorer—promising improved digital experience insights for enhanced IT operational efficiency and collaboration.
Story image
Sembo unveils AI assistant revolutionising multi-destination travel booking
Thu, 25th Apr 2024
#
cx
#
martech
#
cdp
Nordic-based travel agency, Sembo, introduces an AI assistant that enables personalised, multi-destination journey booking, a first in the travel industry.
Story image
Sembo unveils AI multi-destination travel booking assistant
Thu, 25th Apr 2024
#
ai
#
travel
#
ux
Nordic digital travel agency, Sembo, launches the world's first AI-powered multi-destination travel booking assistant.
Story image
SAS Innovate unveils accessible AI models for industry-specific use
Fri, 19th Apr 2024
#
ai
#
analyst report
#
idc
SAS has unveiled a new approach for organisations to tackle business challenges head-on with packaged AI models.
Story image
Nasuni's new guides assist users with Microsoft Copilot AI integration
Thu, 18th Apr 2024
#
uc
#
ai
#
ai agents
Nasuni, a hybrid cloud storage firm, has launched guides to help customers use Microsoft Copilot AI with their data sets managed on Nasuni, unlocking increased business insights and revenues.
Story image
Adobe Acrobat AI Assistant now widely available as add-on
Tue, 16th Apr 2024
#
martech
#
ai
#
smart assistant
Adobe has opened up the full range of capabilities of Acrobat AI Assistant with an add-on subscription which will transform customer interactions with PDFs and enhance productivity.
Story image
Picus Security unveils AI assistant for improved cyber defence insights
Thu, 4th Apr 2024
#
malware
#
soc
#
ai
Picus Security unveils Picus Numi AI, a generative AI security analyst that aids security teams in risk-based decision making and offers detailed insights on security validation assessments.
Story image
Adobe's new AI advancements aim to bolster customer experiences
Wed, 27th Mar 2024
#
cx
#
martech
#
ai
Adobe unveils a series of AI advancements aimed at enhancing brands' customer experiences and content personalisation, including their new generative programme, Adobe GenStudio.
Story image
Xero reveals AI vision & GenAI-powered business assistant JAX
Thu, 29th Feb 2024
#
fintechs
#
martech
#
commerce systems
Xero unveils AI vision and previews GenAI-powered business assistant, JAX, aiming to revolutionise accounting for small-scale businesses by automating tasks and delivering tailored insights.