About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 73
Craggle introduces AI tool for easier loan refinancing
Thu, 15th Feb 2024
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fintech
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customers
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open banking
Craggle launches AI tool revolutionising home loan refinancing, aims to simplify the process and save Aussies millions annually.
NTT plans data centre campus in Paris amidst global expansion
Thu, 15th Feb 2024
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power / energy
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cleantech
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renewable energy
NTT announces construction of its first data centre campus in Paris, rounding off its presence in Europe's top data market hubs as part of a $10bn expansion.
FDM Group highlights ways to tackle motherhood penalty
Thu, 15th Feb 2024
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hybrid & remote work
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careers
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wfh
FDM Group urges businesses to tackle the 'motherhood penalty'—a root cause of the gender pay gap—and issues recommendations to promote gender parity.
UK's digital skill gap tackled by Institute of Coding's courses
Thu, 15th Feb 2024
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cost
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development
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digital careers
Despite misconceptions, UK’s digital skills confidence crisis; addressing cost and time barriers with free, flexible courses to boost tech capabilities.
STX Next integrates AI into services, appoints Head of AI
Thu, 15th Feb 2024
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digital transformation
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fintech
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martech
STX Next intensifies expansion plans by integrating Artificial Intelligence into its services, following the recent appointment of a Head of AI.
AI ethics take centre stage at World Economic Forum
Wed, 14th Feb 2024
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cx
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martech
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genai
AI regulation will likely vary - with some aspects being vital and others possibly being more adaptable to enable AI's massive potential fully.
DataVita bolsters Scottish AI hosting with high-performance tech
Wed, 14th Feb 2024
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hpc
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power / energy
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ai
Scotland's largest data centre provider, DataVita, ramps up its AI and high-performance computing hosting prowess with ground-breaking tech.
Amplitude expands Digital Analytics Platform to optimise UX
Wed, 14th Feb 2024
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data analytics
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cx
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martech
Digital analytics firm, Amplitude, is set to expand its platform to aid corporate comprehension of user behaviours and enable customised customer experiences.
Cisco reveals new solutions for improved user experience
Wed, 14th Feb 2024
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cx
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martech
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open source
At the Cisco Live EMEA event, tech giant Cisco unveiled a host of new solutions aimed at enhancing customer performance.
Cisco unveils Identity Intelligence to bolster AI-driven security
Wed, 14th Feb 2024
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mfa
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casb
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sase
Cisco introduces Identity Intelligence, marking a significant step towards an integrated, AI-driven, cross-domain security platform.
Cisco launches AI-driven enhancements for secure cloud networking
Tue, 13th Feb 2024
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ai
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cloud services
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cisco
Cisco unveilis new AI-driven, integrated security services aimed to simplify operations and bolster enterprise network management efficiency.
Lacework lands IRAP for cloud safety platform
Tue, 13th Feb 2024
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hyperscale
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public cloud
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advanced persistent threat protection
Sydney's Lacework earns the IRAP certification for its cloud security platform, underscoring its commitment to security in cloud environments.
Cisco & NVIDIA unite to offer advanced AI infrastructure solutions
Tue, 13th Feb 2024
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ai
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cisco
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software
Cisco and NVIDIA unite to create efficient, secure AI infrastructure solutions, feeding the enterprise-level demand in the current AI era.
$74 billion loss risk for firms from poor customer service
Tue, 13th Feb 2024
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cx
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martech
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ai
Australian businesses face an annual financial risk of AU$74bn due to poor customer service, reveals Qualtrics' study.
Visa's AI technology thwarts $714m fraud in Australia
Tue, 13th Feb 2024
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ransomware
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phishing
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martech
Visa's AI-powered fraud solution has blocked $714m in attempted scams in Australia, over double the previous year's figure.
Rise in job satisfaction signals 'The Big Stay' among tech youth
Tue, 13th Feb 2024
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recruitment
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employment
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work-life balance
Surge in job satisfaction among young Australian tech professionals signals a shift from 'Great Resignation' to 'The Big Stay'.
Rise in poly-employment among shift workers hits 25-year high
Tue, 13th Feb 2024
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healthtech
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australian bureau of statistics
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deputy
Australian shift workers are increasingly taking on multiple jobs, a trend called 'poly-employment', which has reached a 25-year high.
New Notitia branch amid rising demand for tech services
Tue, 13th Feb 2024
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data analytics
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digital transformation
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martech
Australian tech firm Notitia is to open a third office in Canberra, driven by rising demand for data and tech consulting.
Outdated tech & board ignorance costing businesses
Tue, 13th Feb 2024
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cx
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martech
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ai
Outdated technology and lack of understanding at board level could be causing enterprises to miss out on advantages of modern software.
BigCommerce unveils Catalyst, next-gen storefront technology
Tue, 13th Feb 2024
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apm
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ecommerce
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software development
BigCommerce unveils Catalyst, a next-generation storefront technology set to transform the way brands and retailers operate headless storefronts.