About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 5
Student data breaches expose cyber flaws in schools
Last month
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firewalls
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data protection
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encryption
Data breaches at Victorian schools and Sydney University expose deep cyber flaws, leaving Australian students vulnerable to long-term threats.
Young UK adults warm to AI help with everyday finances
Last month
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fintech
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data privacy
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ai
Most UK adults aged 28-40 would trust AI to manage spare cash and bills, a survey finds, despite low confidence in their own finances.
UK businesses brace for 2026 fiscal strain & AI oversight
Last month
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digital transformation
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supply chain
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risk & compliance
Business leaders are being urged to invest in financial insight as they navigate tighter oversight of artificial intelligence in financial services.
Five9 & Google Cloud launch unified AI contact centre CX
Last month
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uc
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data analytics
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digital transformation
Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.
UK cyber plan tackles state threats & ransomware
Last month
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storage
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malware
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firewalls
UK launches cyber action plan as state-backed threats surge, forcing vital services to rethink defences and even return to tape backups.
UK CFOs put AI at heart of strategy & productivity push
Last month
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data analytics
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digital transformation
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data science
UK CFOs are ramping up AI investment and taking charge of digital strategy, betting on productivity gains if tools fit existing finance workflows.
AI slowdown pushes employers to prioritise reputation
Last month
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digital transformation
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hcm
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risk & compliance
AI hiring slowdown pushes employers to scrutinise online reputation, raising the bar for trust and squeezing early‑career candidates.
Chargebacks surge threatens retailers’ holiday profits
Last month
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data analytics
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fintech
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cx
Chargebacks surge after record online holiday sales, with USD $181 billion in returns putting retailers’ first-quarter profits at risk.
Instagram denies breach after 17m user records leak
Last month
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data protection
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mfa
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phishing
Instagram denies a data breach after a dataset on 17m users appears on hacking forums, blaming old leak scraps and a fixed reset bug.
UK firms eye agentic AI to cut tax costs in 2026 squeeze
Last month
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digital transformation
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fintech
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it automation
UK businesses are set to roll out agentic AI across tax and finance in 2026 as cost pressures force a reset on processes and investment.
Channel partners shift to data-led growth strategies
Last month
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data analytics
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digital transformation
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cx
Channel partners in five markets plan to prioritise data-led products and consulting in 2026, edging out managed services and subscriptions.
Kyowon, Instagram cases expose APAC identity flaws
Last month
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pam
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mfa
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phishing
Kyowon outage and an Instagram bug expose entrenched identity security gaps across APAC, from credential hygiene to privileged access.
Infobip named Frost CPaaS growth & innovation leader
Last month
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saas
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uc
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digital transformation
Infobip named a growth and innovation leader in Frost & Sullivan’s latest CPaaS report, praised for cross-channel AI-driven communications.
Progress forecasts orchestration-led AI shift in 2026
Last month
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data protection
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hybrid cloud
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digital transformation
Progress predicts 2026 will mark a shift from AI pilots to orchestrated, governed platforms, widening the gap between leaders and laggards.
Many Australians overestimate ability to spot deepfakes
Last month
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phishing
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email security
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ai
Most Australians think they can spot AI scams, but new research shows fewer than half can correctly identify deepfake images in tests.
AI in 2026: fragile data, hybrid clouds & profit race
Last month
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saas
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data protection
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dr
AI in 2026 will be less about dazzling breakthroughs and more about fragile data, hybrid clouds and investor pressure for real profits.
Codific sets 2026 priorities for boards on cyber risk
Last month
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data protection
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ransomware
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cloud security
Codific urges boards to prioritise preemptive cyber defence, identity and supply-chain control as 2026 scrutiny and rules tighten.
C-suite leaders eye AI, cost cuts & flexible work by 2026
Last month
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digital transformation
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hcm
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ai
C-suite leaders plan to double down on AI, cost cuts and flexible work by 2026, despite tight budgets and rising tech and labour pressures.
Regulated sectors & legal teams tipped to lead AI 2026
Last month
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data protection
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digital transformation
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risk & compliance
Heavily regulated sectors and in-house legal teams are set to spearhead enterprise AI in 2026, turning compliance into a competitive edge.
AI agents to reshape retail, squeeze SaaS & ad spend
Last month
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cx
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martech
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partner programmes
AI agents will reshape how shoppers discover brands, forcing retailers to rethink visibility as SaaS vendors and ad budgets come under strain.