About Shannon
![Shannon Williams mugshot photo](../../../../../uploads/pages/team/shannon.webp)
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 3
![Story image](../../../../../uploads/story/2024/08/30/preview_techday_a0f93bb703c30a081965.webp)
Zendesk launches outcome-based pricing model for AI agents
Last week
#
ai
#
ai agents
#
zendesk
Zendesk launches an outcome-based pricing model for its AI agents, aligning costs with resolved issues to enhance transparency and ensure tangible returns.
![Story image](../../../../../uploads/story/2024/08/30/preview_techday_14440b098017464ee46d.webp)
Broadcom announces key updates to software-defined edge portfolio
Last week
#
network infrastructure
#
sd-wan
#
sdn
Broadcom enhances VMware VeloCloud with Fixed Wireless Access and satellite support, aiming to boost Edge AI workload deployment.
![Story image](../../../../../uploads/story/2024/08/30/preview_techday_8eb695a6427832b3d341.webp)
Palo Alto Networks reveals surge in deepfake-driven scams
Last week
#
firewalls
#
advanced persistent threat protection
#
apm
Palo Alto Networks reveals the alarming rise of AI-generated deepfake scams targeting individuals and organisations, with hundreds of implicated domains.
![Story image](../../../../../uploads/story/2024/08/30/preview_techday_599fdaccfb59dd6c6f5d.webp)
TCS and Primark extend partnership for IT transformation
Last week
#
it automation
#
cybersecurity
#
intelligent automation
Tata Consultancy Services extends its partnership with Primark in a five-year deal to transform the fashion retailer’s IT systems.
![Story image](../../../../../uploads/story/2024/08/30/preview_techday_5302532e542a72141727.webp)
Location-sharing tech to help back-to-school stress
Last week
#
communication
#
children
#
family
New research by Life360 reveals over 50% of UK parents find September's back-to-school period highly stressful, with children ignoring calls cited as a key concern.
![Story image](../../../../../uploads/story/2024/08/30/preview_techday_661a86994c52a8592b22.webp)
Kaspersky enhances SIEM capabilities with major platform update
Last week
#
siem
#
advanced persistent threat protection
#
cybersecurity
Kaspersky's latest SIEM update enhances threat detection with advanced features like multi-cluster search, DNS Analytics, and MITRE ATT&CK mapping.
![Story image](../../../../../uploads/story/2024/08/30/preview_techday_d8912b6aeededb51611c.webp)
Poll: data quality remains top issue for data engineers
Last week
#
ai
#
engineering
#
integration
Data quality issues top the list of frustrations for data engineers, according to a Pipeliner survey. New tool aims to streamline pipeline creation and boost productivity.
![Story image](../../../../../uploads/story/2024/08/30/preview_techday_9786642eecc01fd733f1.webp)
Logpoint partners with Advitum to bolster Swedish cybersecurity
Last week
#
siem
#
data protection
#
advanced persistent threat protection
Logpoint and Advitum join forces to improve Swedish cybersecurity, aiming to provide enhanced protection, threat detection, and compliance.
![Story image](../../../../../uploads/story/2024/08/30/preview_techday_f635f3075bf2861ead48.webp)
F5 & Intel join forces to boost AI security & performance
Last week
#
iot
#
digital entertainment
#
intel
F5 and Intel team up to bolster the security and efficiency of AI applications, integrating Intel’s IPUs and OpenVINO toolkit with F5’s NGINX Plus.
![Story image](../../../../../uploads/story/2024/08/29/preview_techday_03dde2dc17b415b9ff1a.webp)
Datacom named strategic partner for Windows 11 in ANZ region
Last week
#
ai
#
personal computing devices
#
hp
Datacom has become a Strategic Refresh Initiative partner for Windows 11 in Australia and New Zealand, aiding businesses in the crucial migration ahead of Windows 10's end of support in 2025.
![Story image](../../../../../uploads/story/2024/08/29/preview_techday_5d9032e226a16d49547a.webp)
Southeast Asia's financial sector faces major cybersecurity risks
Last week
#
advanced persistent threat protection
#
encryption
#
cybersecurity
Tenable's new research unveils over 26,500 vulnerable internet-facing assets within Southeast Asia's BFSI sector, highlighting critical cybersecurity gaps.
![Story image](../../../../../uploads/story/2024/08/29/preview_techday_46f1a8b90d03d4ea5a25.webp)
Lenovo unveils Hybrid Cloud Advisory Services for enterprise
Last week
#
datacentre infrastructure
#
memory
#
lenovo
Lenovo unveils its Hybrid Cloud Advisory Services, aiming to simplify hybrid cloud design complexities and deliver future-proofed solutions within six weeks.
![Story image](../../../../../uploads/story/2024/08/29/preview_techday_b6ab5a992a8c8a6b40ed.webp)
FOMO driving AI investment among Australian IT leaders
Last week
#
ai
#
abbyy
#
llms
Australian IT leaders exhibit high trust in AI but are investing less, with an average spend of $1.09 million, amid fears of falling behind.
![Story image](../../../../../uploads/story/2024/08/29/preview_techday_8dbf0a0cc7add3b96c97.webp)
Cybercriminals target top travel sites during peak season
Last week
#
cybersecurity
#
cybercriminals
#
cequence
A new report by Cequence reveals cybercriminals are exploiting peak travel seasons, exposing vulnerabilities in all top 10 travel and hospitality websites ahead of Labour Day.
![Story image](../../../../../uploads/story/2024/08/29/preview_techday_e06003457b3ff5f45db9.webp)
Bendigo & Adelaide Bank, La Trobe Uni, Google Cloud partner
Last week
#
devops
#
data analytics
#
digital transformation
Bendigo and Adelaide Bank, La Trobe University, and Google Cloud team up to close Australia's tech skills gap by integrating cloud curriculum into CSIT programme.
![Story image](../../../../../uploads/story/2024/08/29/preview_techday_23e03b88c5fb0c830490.webp)
Aiimi named official AI provider for UK public sector services
Last week
#
pwc
#
public sector
#
contracts
The Crown Commercial Service designates Aiimi as an official AI provider, facilitating widespread AI solutions to enhance efficiency and data security in the public sector.
![Story image](../../../../../uploads/story/2024/08/29/preview_techday_79320ed8dbabf02e7b35.webp)
A third of companies hit by data breach amid rising concerns
Last week
#
saas
#
physical security
#
breach prevention
A report by AppOmni reveals that one third of companies suffered a data breach this year, amid rising generative AI concerns and declining SaaS confidence.
![Story image](../../../../../uploads/story/2024/08/29/preview_techday_dabe6fa7fbdd269670f4.webp)
Balancing human talent and AI remains key challenge
Last week
#
ai
#
cybersecurity
#
comptia
A new CompTIA whitepaper highlights the challenges of integrating AI with human talent, emphasising the need for strategic planning and upskilling.
![Story image](../../../../../uploads/story/2024/08/29/preview_techday_cb339ae07a79329972bc.webp)
Ransomware attacks increasingly target ERP systems
Last week
#
ransomware
#
erp
#
cybersecurity
New research by Onapsis finds a 69% rise in enterprises communicating with ransomware actors, highlighting a surge in attacks on ERP applications.
![Story image](../../../../../uploads/story/2024/08/29/preview_techday_b557f46d943d10a4d88b.webp)
MDR services market set to reach US$9 billion in 2024
Last week
#
cybersecurity
#
apm
#
software development
Canalys projects a 50% surge in managed detection and response services by 2024, with the market expected to hit US$9 billion driven by external demands.