About Gaurav
Gaurav Sharma
Journalist
Gaurav is a news media entrepreneur who advocates journalism for diversity. A mechanical engineer by training, he has worked extensively in Singapore and India; and has launched two multicultural newspapers - Multicultural Times and The Migrant Times. These days, he also looks after outreach and partnerships at a tech start-up, Talk With Me, which is a fully customisable app to build social skills in autism.
Stories by Gaurav - Page 39
Supara uses Freshworks for customer support to aid eCommerce
Fri, 6th Jan 2023
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cx
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data analytics
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martech
The Supara Group, a Southeast Asian clothing company, automates responses to skyrocketing online customer queries using Freshdesk Omnichannel and Freshchat.
Vonage adds Salesforce Shield Security in its contact centre
Fri, 6th Jan 2023
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data analytics
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digital transformation
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martech
The solution adds additional business compliance and security features, optimizing customer engagement from a single platform.
Nokia deploys Orchestration Center software for Telstra
Fri, 6th Jan 2023
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smartphones
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paas
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iaas
Nokia Orchestration Center offers Telstra a reusable and shared platform for improved network management and operational efficiency.
Forrester names Commvault a leader in data resilience
Fri, 6th Jan 2023
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dr
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hybrid cloud
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data analytics
Commvault announced that Forrester has positioned the company as a Leader in the Forrester Wave: Data Resilience Solutions Suites, Q4 2022.
Telstra and Quantium launch new data and AI joint venture
Fri, 6th Jan 2023
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uc
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data analytics
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partner programmes
The joint venture is aligned to Telstra’s T25 growth strategy and will accelerate the ambition to unlock the value of data and AI for Telstra and its customers.
Hisense 2023 TV range pins mini-LED as leading TV technology
Fri, 6th Jan 2023
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digital signage
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digital entertainment
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displays & projectors
Hisense ANZ spotlights mini-LED X technology for the 2023 flagship model with class-leading brightness and exceptional control.
Nearly half of Aussies plan to invest in crypto in 2023
Fri, 6th Jan 2023
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cryptocurrency
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blockchain
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bitcoin
Despite three-quarters of Australians still being confused about crypto, 47 percent are still considering investing in cryptocurrencies in 2023.
Optimizely DXP drives US$2.2 million savings, says Forrester
Fri, 6th Jan 2023
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digital transformation
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ecm
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cx
According to a total economic impact study from Forrester, customers can realise a 370% ROI after deploying the DXP, with a payback period of eight months.
New Zealand’s eCommerce sector lags in customer experience
Thu, 5th Jan 2023
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data analytics
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cx
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martech
A New Zealand eCommerce expert worries that the art of retail may be lost to the cookie cutter approach currently dominating local online shopping sites.
APC by Schneider Electric names Leader as new distributor
Thu, 5th Jan 2023
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hybrid cloud
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digital transformation
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edge computing
Schneider will tap into Leader’s partner base of 12,000 IT resellers across Australia, providing end users with greater accessibility to APC solutions.
Near Field Communication to reach US$46 billion by 2027
Thu, 5th Jan 2023
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cx
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martech
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iot
The global near-field communication market was US$17,875 million in 2020 and will be US$46,781 million by 2027, registering a CAGR of 14.8% from 2021 to 2027.
Tesserent to digital archive Queensland’s state library
Fri, 30th Dec 2022
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cybersecurity
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digitalisation
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queensland government
Tesserent has announced that the State Library of Queensland has awarded a contract to Tesserent to deliver a secure digital archiving solution.
Thales Australia extends partnership with Sydney University
Fri, 30th Dec 2022
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digital transformation
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data analytics
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ai
The long-standing partnership to continue research and development of transformational solutions in aerospace, space, defence and digital security fields.
Lenovo introduces new devices with next-gen features
Fri, 30th Dec 2022
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digital signage
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displays & projectors
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personal computing devices
The new generation of IdeaPad Pro 5i and IdeaPad Pro 5 brings various new features for enhanced performance to improve the user experience.
M1 power up Singapore's museums with 5G and edge computing
Fri, 30th Dec 2022
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uc
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digital transformation
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edge computing
It is part of a broader initiative to transform experiences for the public across all national museums and heritage institutions in Singapore.
Accton and Picocom partner on 5G Open RAN radio products
Fri, 30th Dec 2022
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uc
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5g & beyond
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wireless networks
Picocom PC802 silicon to power Accton O-RUs, and Accton to commercialise Picocom ORANIC in-line PHY/NIC O-DU card to mass-market.
Solar panels to power Supernap’s data centre in Thailand
Fri, 30th Dec 2022
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datacentre infrastructure
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hyperscale
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dc
Supernap provides a digital transformation solution for corporates, hyperscales and governments with better and greener infrastructure.
Stack Infra builds 36MW data centre campus in Japan
Thu, 29th Dec 2022
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datacentre infrastructure
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hyperscale
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dc
The facility will offer hyperscalers and enterprises on-demand critical capacity with scalability and redundancy in one of the fastest-growing digital markets.
Hitachi Vantara celebrates local partners at 2022 ANZ Summit
Thu, 29th Dec 2022
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storage
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hybrid cloud
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iot
At the event, long-standing partners were recognised for expansion, cloud services, outstanding experience and healthcare sector expertise.
Open Banking uptake well underway in Australia: Experian
Thu, 29th Dec 2022
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data privacy
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fintech
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transparency
The findings are from Experian's latest business and consumer insight report, developed in partnership with Forrester, exploring open Banking and data privacy.