Nuvias UC hailed as Technology Services Distributor of the Year 2023
Nuvias UC garners Technology Services Distributor of the Year 2023, lauded for strategies in unified communications.
Bluechip UC named authorised distributor for Zoom solutions
Bluechip UC is set to become an authorised distributor for Zoom's suite of solutions in the Australian market.
Kiwi SMEs increasingly shunning technology amid DX fears
New Zealand SMEs are avoiding emerging technologies due to digital transformation fears, warns Smarketing Lab director.
Zoom AI Companion hits one million meeting summaries milestone
Zoom AI Companion has achieved a significant benchmark, generating over one million meeting summaries in less than two months since its introduction.
Verint announces strategic partnership with Zoom enhancing CX solutions
Verint has formed a strategic partnership with Zoom, combining their customer experience automation solutions.
42% of macOS users use AI-based apps daily: Report
Setapp unveils annual Mac Apps Report, offering insights into app usage and trends among over 1,000 US Mac users.
Catchpoint unveils new features to boost internet resilience and slash MTTR
Catchpoint upgrades internet performance monitoring service for swift problem identification, aiding outage prevention.
Zoom reveals future plans for hybrid work innovations at Zoomtopia Keynote
Zoom unveils new plans for Hybrid Work innovations, including integrations, features, and tools to enhance collaboration and communication.
Zoom enhances it's ecosystem with updated open platform and app marketplace
Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.
Enhanced customer experience platform with Zoom AI-powered innovations
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Zoom AI Companion expands with new whiteboard for enhanced brainstorming
Zoom introduces a Whiteboard feature to its AI Companion, boosting its suite of services to seven. More capabilities promised.
Zoom launches AI-powered Zoom Docs for enhanced collaboration in hybrid environments
Zoom unveils AI-powered platform Zoom Docs at Zoomtopia 2023, aimed at enhancing collaboration and revolutionising workspaces.
Zoom launches Workforce Engagement Management suite
Zoom announces the availability of its Workforce Engagement Management suite for Contact Center customers, enhancing customer experience solutions.
Zoom extends customer experience software with latest release
Zoom announces the launch of its Workforce Engagement Management suite, offering solutions to improve customer experience and support teams.
Zoom launches generative AI assistant Zoom AI Companion
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
Zoom introduces new workspace Notes to aid collaboration
Notes for Zoom allows users to collaborate before, during, and after meetings to help drive productivity and alignment.
Video: 10 Minute IT Jams - An update from Neat
Neat's Regional Director for APAC, Niko Walraven, discusses how the company is helping customers adapt to changing workplace needs.
AI listening in - researchers uncover new security threat
A new University study has revealed that artificial intelligence can identify passwords by sound of keys being pressed with more than 90% accuracy.
Powerlink selects Ribbon Communication to modernize services
To achieve this modernization, Powerlink is utilizing Ribbon's NPT family of routers to build a robust and protected internal communications network.
Remote, flexible work most in-demand non-financial benefit
Flexible work and remote options are the most sought-after non-financial benefits for employees, according to new research from Zoom.
Zoom launches new global data privacy enhancements
Zoom launches robust privacy enhancements and tools for its users, EEA-based data storage and a dedicated European support team.
Ribbon Communications launch Ribbon Connect for Zoom
Ribbon Communications Inc. (RBBN) announces a significant extension to its Ribbon Connect for portfolio, Ribbon Connect for Zoom.
Zoom Virtual Agent launch promises big things for ANZ businesses
Zoom launches Zoom Contact Center and Zoom Virtual Agent in Australia and New Zealand to improve customer communication at scale.
Zoom Virtual Agent launched to assist customers and employees
Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.