Whatsapp stories

HiDock's P1 AI recorder targets privacy-minded professionals with Bluetooth earphones, 64GB storage and GBP £169 pricing.

Emergent unveils Wingman, an always-on AI agent for email, scheduling and sales support as Australian firms seek to ease admin pressure.

Emergent's Wingman puts autonomous AI agents to work across email, calendars and chats, with human approval for higher-risk actions.

UK firms shift to multi-channel customer chats as RCS traffic jumps 174% and agentic AI gains ground amid fraud concerns.

Emergent's Wingman promises an always-on digital assistant that can juggle email, calendars and chat, while pausing for approval on bigger actions.

UK trails US in deepfake threat ranking as identifAI flags X as main spreader and political manipulation as the top use case.

London fintech Round lands USD $6 million and unveils workflow tools to cut repetitive treasury, payroll and payments work for finance teams.

8x8's Engage platform has won Gold at the NY Product Design Awards, with judges praising its unified workspace for customer-facing staff.

Survey finds many Britons would sacrifice heating, hot water and even the fridge before going without internet access for a week.

Rugs Direct and stampfree.ai unveil WhatsApp returns in UK retail pilot, as research shows shoppers want messaging apps for post-purchase tasks.

Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.

Docplanner's AI voice agent, built on Twilio tech, has doubled doctor bookings and onboarded 1,300 clinicians in just three days.

Infobip data shows single-channel alerts collapsing as brands pivot to omnichannel, AI-led conversations across SMS, RCS, WhatsApp and voice.

VerbaFlo secures $7m seed funding led by Pi Labs to scale its multilingual AI platform for rental housing operators worldwide.

Gamma is urging organisations to prioritise quick CX wins, reducing customer friction and risk while building momentum for longer-term change.

Bitget launches GetClaw, a download-free AI trading bot delivering real-time crypto insights and alerts across its app and chat platforms.

AI is flooding construction workflows, but without better, real-time documentation, disputes over contracts and evidence will only intensify.

Credas urges a UK-wide push to teach homebuyers about safer digital ID, warning email and WhatsApp use leaves them open to fraud.

Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.

Global ransomware attacks fell 17% in January, but NCC warns evolving tactics, AI and messaging apps mean risk is not receding.