Vodafone stories - Page 5
Vodafone offers Ambit's chatbot tech to contact centre customers
Thu, 1st Jul 2021
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A new partnership between Vodafone New Zealand and Ambit is bringing AI-based chatbots to Vodafone’s contact centre customers.
Vodafone switches on 5G for Palmerston North
Tue, 18th May 2021
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5g & beyond
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wireless networks
It’s part of the telco’s network investment programme, through which ‘hundreds of millions of dollars’ are pumped into the country’s digital infrastructure.
Google Cloud and Vodafone expand partnership
Fri, 7th May 2021
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hyperscale
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public cloud
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cloud services
The new deal will facilitate the creation of a new integrated data platform which can move data from multiple systems into the cloud.
Vodafone guilty of nine breaches of Fair Trading Act
Thu, 29th Apr 2021
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commerce commission
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vodafone
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fair trading act
In a ruling from the Auckland District Court last week, Vodafone NZ was guilty of being 'liable to mislead' consumers about the nature of its FibreX service.
Vodafone New Zealand first Kiwi business to receive specialised AWS accreditation
Mon, 19th Apr 2021
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Vodafone New Zealand has been accepted into the Amazon Connect Service Delivery Program, making it the first business in Aotearoa to be awarded this status.
NZ rural-urban mobile divide is narrowing - report
Wed, 14th Apr 2021
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4g technology
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2degrees
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vodafone
However there were notable disparities in users’ experience between urban and rural areas on three major operators: Spark, 2degrees and Vodafone.
Commission completes review of consumer mobile phone bills
Fri, 2nd Apr 2021
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smartphones
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commerce commission
Commerce Commission completes mobile bill review, with refined analysis saving one in seven consumers an average of £18.28 per month.
5G comes to the Mount as Vodafone starts rolling out next gen mobile tech in the Bay of Plenty
Thu, 25th Mar 2021
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5g & beyond
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wireless networks
Locals and businesses in parts of Tauranga can now connect to Vodafone 5G and the coverage footprint will soon expand.
Vodafone NZ fast-tracks regional investment programme
Thu, 18th Feb 2021
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5g & beyond
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wireless networks
Vodafone New Zealand is fast-tracking its regional investment program to improve mobile phone and internet coverage across the country.
Vodafone 'guarantees' no internet dead zones in your house
Tue, 19th Jan 2021
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telco
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Vodafone is offering a SuperWifi package with mesh devices to ensure wall-to-wall coverage, or customers get $100 credit.
Vodafone NZ clocks record data usage for New Year’s Eve
Mon, 4th Jan 2021
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mobile data
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vodafone
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data usage
Over this New Year’s Eve, New Zealanders around the country consumed mobile data in staggering numbers, according to local telco Vodafone NZ.
Online traffic surges as Kiwis head online over festive season - Vodafone
Thu, 31st Dec 2020
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telco
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broadband
New Zealanders set records for data usage during the festive season, consuming 1,178 TB of data on Christmas Day and Boxing Day, according to Vodafone NZ.
Vodafone launches work from anywhere summer campaign
Thu, 3rd Dec 2020
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hybrid & remote work
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contact centre
Vodafone NZ and Tourism Holdings join forces to promote remote working in New Zealand, encouraging flexibility and productivity for employees.
Vodafone NZ to roll out Amazon Connect in contact centres
Fri, 20th Nov 2020
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hyperscale
The moves makes Vodafone New Zealand the first telecommunications provider in New Zealand to implement the solution.
Vodafone NZ donates more than $43 million to over 1000 charities
Thu, 12th Nov 2020
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vodafone
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mental health
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charity
The company has supported more than 1000 charitable organisations since 2002 with donations totalling over $43 million.
Vodafone enables 5G roaming in hope of future international travel
Wed, 28th Oct 2020
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5g & beyond
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wireless networks
Vodafone NZ has become the first operator in Aotearoa to enable 5G roaming, to Australia and three other countries.
Vodafone: Why disruption is an advantage in business transformation
Wed, 14th Oct 2020
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digital transformation
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vodafone
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covid-19
New Zealand small businesses have shown impressive resilience and creativity in the face of adversity during the pandemic, says Vodafone's Paul Bertenshaw.
Vodafone NZ completes international optical network upgrade
Fri, 25th Sep 2020
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data analytics
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martech
The project enables a dedicated, resilient and diverse set of internet pathways upon which international data can be transferred at millisecond speed.
New AI speech technology for contact centres lands in ANZ
Wed, 23rd Sep 2020
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crm
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hyperscale
The contact centre enhancement, Oration, combines an artificial intelligence language interpreter with advanced speech recognition.
Commerce Commission tells telcos to improve consumer choice
Wed, 23rd Sep 2020
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telco
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commerce commission
New Zealand's Commerce Commission has urged mobile operators to provide more comparison information to consumers.