User experience (UX) stories - Page 15
How IT will lead digital transformations
Wed, 10th Feb 2021
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devops
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digital transformation
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cx
IT leaders are spearheading digital transformations to meet growing demands for personalised customer experiences, accelerated by the COVID-19 pandemic.
Agile and innovative teams are key to outstanding customer experiences
Wed, 16th Dec 2020
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crm
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devops
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cx
Businesses that thrived during the pandemic had one thing in common: excellent customer experiences. Here are three ways to enable better customer experiences.
How UX monitoring can transform remote access technologies
Mon, 7th Dec 2020
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virtualisation
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uc
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data analytics
Making UX central to the monitoring strategy is key to the success of digital workspace initiatives — a success which many businesses hinge on.
Contentsquare expands ANZ presence with new offices in Melbourne and Sydney
Wed, 21st Oct 2020
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martech
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data analytics
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cdp
Contentsquare has stated its plans to extend growth in the APAC region with the launch of four offices in Melbourne, Sydney, Tokyo and Singapore.
Competing in the digital era: delivering better services with SD-WAN
Tue, 29th Sep 2020
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network infrastructure
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crm
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sd-wan
Fast and reliable internet connectivity is crucial for businesses in the digital era. SD-WAN can help improve customer experience and competitiveness.
Are robust digital experiences the future of healthcare in New Zealand?
Wed, 19th Aug 2020
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healthtech
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accenture
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ux
Investing in digital experiences and understanding the relationship between people and technology is key for the future of care, says Accenture.
Why UX is a critical part of technology success for SMBs
Fri, 6th Dec 2019
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crm
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cx
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martech
In the digital age, SMBs must fine-tune UX to meet rising customer expectations for seamless, personalized interactions.
Qualtrics extends BrandXM to enable better business-customer relationships
Thu, 7th Nov 2019
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branding
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qualtrics
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ux
Qualtrics enhances BrandXM with social media integration and secure data-sharing to help businesses improve customer relationships and brand experiences.
Gartner’s nine UX trends for 2020
Wed, 30th Oct 2019
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uc
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surveillance
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biometrics
These digital experience trends fall within two broad categories – how digital technology is experienced and how digital experiences will be built.
Shutterstock launches new service for video makers around the world
Wed, 24th Jul 2019
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digital entertainment
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digital marketing
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video
Shutterstock launches Shutterstock Elements, offering over 3,000 cinema-grade video effects to enhance projects for both professionals and amateurs globally.
Riding the frictionless wave with cloud-based apps – Talend
Mon, 8th Jul 2019
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digital transformation
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cloud services
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talend
The term has been co-opted in recent years to describe the phenomenon of commercial processes which appear to work smoothly and effortlessly.
Q&A: Aruba optimises UX through network monitoring
Tue, 2nd Jul 2019
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wireless networks
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ux
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wifi
Aruba optimises user experience with its User Experience Insight (UXI), helping Presbyterian Ladies College in Melbourne ensure robust network performance.
Security risks of neglecting the workforce experience – Avaya
Fri, 28th Jun 2019
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avaya
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cybersecurity strategy
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ux
Government departments and enterprises are wasting millions of dollars every year on cybersecurity because they fail to also invest in the user experience.
Qualtrics grows market share in APJ
Wed, 12th Jun 2019
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crm
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cx
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martech
Qualtrics reaches milestone of 1,000 customers in Asia Pacific and Japan, solidifying its position in the region.
Invest in enterprise software UX & watch your people grow
Mon, 15th Oct 2018
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uc
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martech
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ai agents
In today’s digital era, we’re seeing a big change of focus from UI to modern user experiences (UX) such as conversational UX and purpose-built UX.
How online retail businesses need to bundle security into customer experience
Mon, 8th Oct 2018
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crm
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cx
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martech
eCommerce sites, in particular, are increasingly targeted by hackers due to the sensitive payment card information.
“Tell me why I’m wrong!” - Verykios’ (frank) view of the channel
Sun, 7th Oct 2018
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iot
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arrow ecs
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channel manager
Nick Verykios has been managing director of Arrow ECS ANZ for coming up 15 years. He has insightful and incisive things to say about the channel.
Exclusive: Aruba APAC CTO talks next steps for the region
Wed, 19th Sep 2018
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network infrastructure
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daas
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sdn
Aruba is focusing on connectivity, IoT, and user experience to capitalize on opportunities in the Asia-Pacific region.
Kaltura launches UX focused video capture solution
Fri, 27th Jul 2018
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it automation
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digital entertainment
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kaltura
Kaltura launches Kaltura Personal Capture, a UX-focused video solution simplifying video creation from the desktop with features like automatic slide detection.
Adobe accelerates experience design growth with starter plan for Adobe XD
Wed, 16th May 2018
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martech
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adobe xd
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ux
Adobe launches a free Starter plan for Adobe XD, aiming to democratise UX design with enhanced features and a USD $10 million innovation fund.