Unified Inbox stories
eDesk launches AI Agent for multi-channel eCommerce support
Mon, 17th Nov 2025
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cx
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martech
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commerce systems
eDesk launches AI Agent to handle eCommerce support across 300+ channels, resolving 65% of enquiries for USD $0.99 per resolution.
Aleph Group unifies global brands in strategic 'One Brand' initiative
Tue, 24th Oct 2023
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martech
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partner programmes
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messenger
Aleph Group solidifies its global presence, merging its diverse regional brands into its main brand in a strategic 'One Brand' initiative.