Unified Communications-as-a-Service (UCaaS) stories
Complementary collaboration: why partners need to do more with unified communications
Fri, 11th Jul 2025
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uc
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cx
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martech
UK partners in unified communications can boost value by enhancing Microsoft Teams and Webex with advanced features, driving collaboration and revenue growth.
Gamma launches Edge programme to drive partner growth in UK
Fri, 4th Jul 2025
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uc
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digital transformation
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collaboration
Gamma has launched Gamma Edge, a new UK channel programme to boost partner growth with data-led insights, rewards, and streamlined commercial and tech solutions.
Gamma unveils team to drive growth & digital transformation
Thu, 3rd Jul 2025
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uc
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network infrastructure
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digital transformation
Gamma launches a Strategic and Transformation Team to drive growth and digital transformation in UCaaS, networks, and managed services for partners and businesses.
Zoom & Mitel launch hybrid communications solution
Thu, 6th Mar 2025
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uc
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ai
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hybrid & remote work
Zoom and Mitel have unveiled a new hybrid communication solution that merges Zoom's collaboration features with Mitel's telephony systems, catering to enterprises' evolving needs.
Alcatel-Lucent Enterprise partners with Westcoast for UK distribution
Fri, 17th Jan 2025
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edutech
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network infrastructure
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digital transformation
Alcatel-Lucent Enterprise has partnered with Westcoast to distribute an extensive range of communications and networking technologies across the UK and Ireland.
Gamma to acquire STARFACE to boost cloud market in Europe
Fri, 17th Jan 2025
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uc
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telephony
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m&a
Gamma plans to acquire STARFACE Group from Maxburg to strengthen its foothold in Europe's cloud communications market, pending regulatory approval.
8x8 sees 60% growth in new product sales for FY25 Q2
Wed, 27th Nov 2024
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uc
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digital transformation
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cx
8x8 has reported over 60% year-on-year growth in new product sales, attributed to the rising demand for its AI-powered customer experience solutions.
RingCentral leads 2024 Gartner Magic Quadrant for UCaaS
Thu, 24th Oct 2024
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uc
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digital transformation
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cx
RingCentral has been named a Leader in the 2024 Gartner Magic Quadrant for UCaaS for the tenth consecutive year, showcasing exceptional innovation and reliability.
Gamma teams up with Cisco to unveil new UCaaS solutions
Thu, 26th Sep 2024
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ai
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cisco
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wholesale
Gamma Communications escalates its Cisco collaboration with Horizon with Webex for SMEs, new Webex for Gamma, and key acquisitions in Europe.
Zoom & Mitel forge hybrid cloud partnership for enterprises
Thu, 19th Sep 2024
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uc
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hybrid cloud
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cloud services
Zoom partners with Mitel to offer a hybrid cloud solution, integrating Zoom Workplace and AI with Mitel's platforms, enhancing enterprise collaboration and security.
Zoom launches post-quantum encryption to secure user data
Thu, 23rd May 2024
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uc
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quantum computing
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cloud services
Zoom pioneers with post-quantum end-to-end encryption, setting a new security standard in video conferencing to protect against future quantum threats.
Unified communications market to expand to USD $187.6 billion by 2031
Tue, 21st May 2024
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uc
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digital transformation
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cybersecurity
New research reveals the global unified communications market will soar from USD $48.1B in 2021 to USD $187.6B by 2031, driven by digital transformation and remote work trends.
Access4 unveils Flex solution for Microsoft Teams integration
Mon, 15th Apr 2024
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uc
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voip
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contact centre
Access4 has launched its Flex solution for Microsoft Teams, designed to amalgamate advanced and basic user services within one customer tenancy, fostering cost-effectiveness and scalability.
Westcon announces expanded partnership with AudioCodes for UCaaS provision
Wed, 10th Apr 2024
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uc
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microsoft
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voip
Westcon-Comstor partners with AudioCodes to enhance Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) offerings, aiming to boost recurring revenues for their partners.
Research highlights power of human connection in tech sector
Wed, 27th Mar 2024
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ai
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customer service
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workplace culture
Research reveals the key role of interpersonal relationships for success in the tech industry and challenging notions of AI dominance.
Global UCaaS market to reach 131 million users by 2028
Fri, 22nd Mar 2024
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convergence
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cagr
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mobile
Global Unified Communications as a Service market set for a 10.3% growth over the next five years, with mobile UCaaS services gaining momentum.
Gamma acquires Coolwave to boost global voice services presence
Thu, 8th Feb 2024
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uc
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cloud services
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contact centre
Gamma Communications has strategically acquired international SMS and voice services provider, Coolwave Communications, bolstering its global presence and voice services.
Prophecy International & SOFTEL Communications announce strategic AI alliance
Wed, 7th Feb 2024
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uc
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data analytics
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cx
Prophecy International partners with SOFTEL Communications to integrate emite analytics with SOFTEL's AI, significantly enhancing CX.
Access4 celebrates gaining four critical ISO certifications
Wed, 31st Jan 2024
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risk & compliance
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clean technologies
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sustainability
Access4, a leading UCaaS provider, achieves four key ISO certifications underpinning its commitment to innovation, sustainability, data security and quality management in all operations.
Gamma Communications acquires EnableX for broadened European outreach
Tue, 9th Jan 2024
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resellers
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techland
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cloud communications
Gamma Communications cements its leadership in Europe's communication services by acquiring EnableX Group, integrating further value into their UCaaS space and bolstering partner growth opportunities.