TOPdesk stories
UK IT departments most confident on AI future-readiness
Sun, 15th Feb 2026
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saas
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digital transformation
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partner programmes
UK IT teams are Europe's most confident on AI and cybersecurity, yet a survey shows many still lag in turning that optimism into maturity.
Poor IT support lowers morale & performance across UK firms
Sat, 25th Oct 2025
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productivity
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leadership
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it professionals
Poor IT support is harming morale and performance across UK firms, with 72% of IT pros reporting negative impacts on job satisfaction, TOPdesk finds.
Enterprise service management: the importance of a one-stop shop
Wed, 6th Jul 2022
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uc
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collaboration
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intranet
The Google effect: Self-service portals and enterprise service management are transforming workplaces to deliver better service.