Service Cloud stories
The Basecamp event also featured trailblazing customer stories from Fonterra, HazardCo, Spark Digital and Soul Machines.
Zerto introduces Microsoft Azure bi-directional replication, faster AWS recovery, and new analytics capabilities with the release of ZVR 5.5.
Salesforce is taking the next generation of its Service Cloud to customers this week, adding more customisation and an interactive learning platform.
Bluewolf integrates IBM Watson APIs, Vlocity and Salesforce Einstein to improve experiences for telecommunication agents and customers.
Cloud computing is often thought of as one technology, but organisations should consider which type of cloud computing is the most effective.
Salesforce expands its footprint in Japan with a new data centre in Kobe, enhancing its services following significant growth in the Asia-Pacific region.
Salesforce and Vocus sign multi-million-dollar deal to enhance customer experience for Australia's telecom sector.
Salesforce boosts Aussie presence with new Sydney-based infrastructure on AWS, eyeing local service enhancement.
IBM and Salesforce team up to provide AI-powered solutions for customer engagement, combining Watson and Einstein.
Salesforce is ramping up its conversational tools across social media and messaging apps, with the launch of LiveMessage for Service Cloud.
Boost Salesforce connectivity with our definitive guide to the best comms tools from Dreamforce, featuring game-changing apps like eSignLive.
With this new version, Salesforce is making artificial intelligence and machine learning accessible to all businesses of all sizes.
Revolutionary Aussie cloud platform Aconex streamlines construction chaos, propelling tech uptake in the global build sector.
Discover the eight diverse 'Clouds' powering Salesforce's rise as a titan in cloud-based enterprise solutions since 1999.
Salesforce has brought in the power of Einstein with its new AI platform that's about to make CRM much more intelligent.
Amazon's second quarter 2016 financial results are strong as ever, with a 42% increase in operating cash flow and a 31% increase in net sales.
Salesforce App Cloud Mobile is the new one-stop mobile solution from Salesforce that offers developers a choice of approaches.
RFDS's Queensland section to enhance care with Riverbed and Zero1's network and cloud solutions, reducing downtime and costs.
Users trust that cloud providers to keep data safe, but they don't know what happens to data once it's in the cloud.
Zettagrid, a self-service cloud computing platform, has just announced it's been authorised by Microsoft to enable customers to deploy Office 365.
