RingCentral stories
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Proofpoint launches AI-driven Digital Communications Governance solution
3 days ago
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uc
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data privacy
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ai
Proofpoint launches its new Digital Communications Governance solution, promising AI-driven insights and robust compliance for organisations across major digital channels.
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Unified communications market to expand to USD $187.6 billion by 2031
Tue, 21st May 2024
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uc
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digital transformation
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cybersecurity
New research reveals the global unified communications market will soar from USD $48.1B in 2021 to USD $187.6B by 2031, driven by digital transformation and remote work trends.
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RingCentral launches AI-powered contact centre RingCX in Australia
Fri, 3rd May 2024
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uc
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martech
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omnichannel
RingCentral's AI-driven contact centre RingCX sees Australian launch, promising tailored solutions across all business sizes, with a focus on enhanced customer service via omnichannel and integrated capabilities.
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Parkerville charity embraces digital transformation with RingCentral platform
Tue, 2nd Apr 2024
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crm
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uc
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digital transformation
Parkerville Children and Youth Care transitions to RingCentral's unified communications-as-a-service platform, marking a significant phase in their digital transformation aimed at replacing all IT infrastructure hardware by 2024.
![Story image](../../../../../uploads/story/2024/03/29/preview_img-H4yWm5rD1s96sSxQ7018m5t1.webp)
RingCentral unveils RingEX, an AI-integrated business phone system
Fri, 29th Mar 2024
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cx
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martech
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hcm
RingCentral introduces RingEX, an innovative business phone system utilising their proprietary RingSense AI tech, aiming to enhance workplace productivity and streamline communications.
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Optus & RingCentral launch collaborative tool for Australian businesses
Fri, 15th Mar 2024
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ai
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optus
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productivity
Optus partners with AI solution provider RingCentral to launch a cloud-based collaboration platform for Australian businesses, a first-of-its-kind move aiming to foster productivity and flexibility.
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Virtus Health to implement global RingCentral communication platform
Thu, 22nd Feb 2024
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uc
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network infrastructure
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data analytics
Virtus Health plans a 5-year global implementation of the integrated RingCentral communication platform across its 62 sites, aiming to enhance patient experience and reduce business communication costs.
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RingCentral boosts UK healthcare with AI & EHR integrations
Wed, 7th Feb 2024
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ai
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healthtech
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integration
RingCentral's AI enhancements and EHR integrations bolster UK healthcare, driving up staff productivity and patient satisfaction, whilst streamlining patient engagement and workflows.
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Brits prefer pest infestation over poor customer service, study reveals
Wed, 31st Jan 2024
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uc
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cx
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martech
Research by AI specialist RingCentral finds 18% of Brits would rather have a household pest problem than engage with corporate customer service, with poor experiences deterring 65% from repeat business.
![Story image](../../../../../uploads/story/2023/12/08/preview_img-LYxJizrz3Okses1MUSfcXP9W.webp)
RingCentral leads in Gartner's Magic Quadrant for Unified Communications for ninth year
Fri, 8th Dec 2023
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digital entertainment
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video
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productivity
AI-first global enterprise RingCentral tops Gartner's Magic Quadrant for Unified Communications for 9th consecutive year.
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Alert anxiety hits workers over constant out-of-hours notifications
Thu, 7th Dec 2023
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collaboration
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ringcentral
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apps
Out-of-hours notifications are causing 'alert anxiety' in UK workers, with the problem especially acute among younger generations.
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Access4 names Virtual IT Group as its Diamond++ Partner in Australia
Mon, 4th Dec 2023
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uc
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partner programmes
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voip
UCaaS provider Access4 has crowned Virtual IT Group as its Diamond++ Partner in Australia, following VITG's strategic acquisitions.
![Story image](../../../../../uploads/story/2023/11/28/preview_img-XRZTQQ7C637oqRzuVz291rQN.webp)
RingCentral predicts key corporate trends for Australia in 2024
Tue, 28th Nov 2023
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data protection
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risk & compliance
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data privacy
RingCentral's top execs forecast AI, cybersecurity, corporate governance, privacy, and hybrid working to shape Australia's business scene in 2024.
![Story image](../../../../../uploads/story/2023/11/15/preview_img-9uQunXgSSFOUpgRQKwgQAqUl.webp)
RingCentral launches all-in-one event solution in Australia & New Zealand
Thu, 16th Nov 2023
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data analytics
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big data
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bi
RingCentral debuts its all-in-one event solution, RingCentral Events, in Australia and New Zealand, catering to virtual, onsite, and hybrid events.
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Significant increase in the number of apps at work
Thu, 28th Sep 2023
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ai
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ringcentral
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applications
This is leading to a rise in stress and anxiety in the workplace and the blurring of work-life boundaries for Australian workers.
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This call will be recorded for its business insights
Thu, 6th Jul 2023
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uc
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ai
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ringcentral
The speed of artificial intelligence (AI) development - particularly generative AI - has caught most regulators and businesses around the world off guard.
![Story image](../../../../../uploads/story/2023/07/05/preview_GettyImages-1341935559.webp)
RingCentral completes global first, rolls out compliant cloud phone services in India
Wed, 5th Jul 2023
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uc
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contact centre
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telco
RingCentral becomes the first global cloud provider to offer fully compliant cloud phone services in India, following regulatory verifications.
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Are your communications just good enough or great?
Thu, 25th May 2023
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uc
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crm
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voip
Collaboration solutions may not be good enough for customer communications, but RingCentral for Microsoft Teams is.
![Story image](../../../../../uploads/story/2023/03/28/preview_GettyImages-953782406.webp)
RingCentral: Celebrating Five Great Years in Australia
Tue, 28th Mar 2023
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uc
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ai
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voip
Five years ago in March, we established RingCentral in Australia, and the UCaaS landscape was very different to where we are today.
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RingCentral #1 across all use cases in 2021 Gartner report
Fri, 9th Sep 2022
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uc
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cloud services
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gartner
Gartner ranks RingCentral #1 for all unified communications use cases in the 2021 Critical Capabilities report.