Retail stories
Holland & Barrett has saved 3,000 annual hours handling data requests by automating the process with Aiimi's AI platform, boosting accuracy and speed.
Retailers worldwide are embracing AI-driven personalization and immersive tech to boost holiday sales and reduce returns this peak season, says new survey.
A study finds 61% of UK shoppers see brand messages as irrelevant, urging retailers to adopt personalised, omnichannel approaches to engage consumers.
Metapack has launched Consolidated Clearance, a solution to help retailers cut cross-border shipping costs by consolidating parcels under one customs entry.
Amber Technology debuts Philips NeoPix 150 and 450 Smart projectors in Australia and NZ, offering full HD, portability, and smart streaming from AUD $449.
Joseph Joseph teams up with XPO Logistics for UK omnichannel fulfilment, boosting warehousing, distribution, and customer service from Rugby.
Australian eCommerce sees a 27.6% rise in returns despite stricter policies, as shoppers seek flexibility amid rising costs and economic uncertainty.
UK imports from China surged 5.4% to GBP £70.8 billion in the year to Q1 2025, highlighting trade resilience despite ongoing tariffs and market challenges.
Blue Yonder expands with acquisitions and AI, securing major clients and boosting supply chain efficiency amid inflation and regulatory challenges in Q2 2025.
AI and cloud technology revolutionise retail with faster demand forecasts, reducing out-of-stocks and boosting sustainability at stores like Woolworths.
Oracle launches Globally Distributed Exadata Database on Exascale Infrastructure, enabling scalable AI workloads and analytics with global data residency compliance.
Forter launches new tools to help retailers track and manage rising agentic AI traffic, boosting fraud detection and enhancing eCommerce security.
Just 11% of retailers are ready to fully scale AI tools, with data challenges limiting wider adoption despite 45% using AI weekly, says Amperity report.
Felipe Flores has been named Regional Senior Vice President of Data and AI at Endava, leading expansion of AI capabilities across the Asia-Pacific region.
Standard Chartered partners with Alibaba to accelerate AI adoption in finance, aiming to enhance customer service and sustainability efforts.
ClearCourse has acquired retail software provider Davidson Richards, aiming to expand payment and eCommerce solutions across new retail markets.
New research reveals Australians prioritise data privacy and AI personalisation in online shopping, seeking better service and seamless digital experiences.
South Island leads NZ's labour rebound with 5.4% job growth and 5.1% wage rise, as casual roles surge 10.2% and trades sector booms.
Australian retailers must harness AI and emotional intelligence to meet fast-changing Gen Z and millennial expectations for seamless, personalised shopping.
Most brands invest in customer data unification yet overlook identity resolution, crucial for personalised AI strategies and effective retail media use.