Retail stories

QA shortlisted for two Apprenticeships Guide Awards after supporting 12,000 learners and posting a 97.5% achievement rate.

Syndigo rolls out SynapseGo to let marketers and eCommerce teams trigger approved product data workflows by chat, aiming to cut manual effort.

DeliveryApp becomes Zippd as UK logistics firm touts faster fulfilment and a network-led model that can cut marketplace lead times by up to 40%.

Pacvue unveils AI agent to speed up commerce media workflows, with Amazon Ads support at launch and approval-based campaign changes in one system.

UK transport and storage firms are far more worried about conflict hitting supply chains and shipping, with concern jumping sharply since December.

Scurri posts 22% parcel growth as retailers favour nearer European markets and faster delivery options amid shifting consumer demand.

Webtrends Optimize taps Samantha Bessant to lead customer success as British software firm scales client operations after record growth.

LoyaltyLion brings back its Loyalty Connect virtual series, with more than 20 speakers set to unpack retention tactics as acquisition costs climb.

Narwhal Labs secures backing from more than 70 UK investors as it unveils an AI communications platform for regulated sectors.

Pennies to return as Gold Charity Partner for RTS, with micro-donations topping GBP £65 million over a decade and partner numbers more than trebling.

Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.

Finance and health lead UK privacy complaints as Bridewell analysis shows rising cases across data-heavy sectors and shifting ICO outcomes.

Private equity-backed firms use paid AI tools more than most peers, but many still struggle to turn sponsor pressure into practical finance gains.

Seattle tops Karat's 2026 engineering talent rankings as Toronto, Chicago and London surge in a shift away from traditional tech hubs.

Retailers are overhauling networks and governance to cut complexity, support store innovation and prepare for AI-driven operations across multiple markets.

UK businesses back bank-led recurring payments as GoCardless says cards and admin costs are draining revenue and delaying collections.

Lumenia's Birmingham ERP HEADtoHEAD event attracts more than 180 attendees as buyers weigh AI, cloud migration and transformation risks.

Tech Mahindra and ParkourSC deepen AI supply chain tie-up to target pharma and cold chain customers across global markets.

Thales report finds weak login and sign-up flows are pushing users away, as trust in AI, data handling and digital services remains low.

AskNicely unveils Ask NiceAI to help managers at multi-site service businesses turn scattered customer feedback into faster, data-backed action.