IT Brief UK - Technology news for CIOs & IT decision-makers
United Kingdom

Quality assurance Stories

UK Stories

Quality assurance stories

NTT Data & Hyster-Yale deploy AI for assembly checks
Digital Transformation

NTT Data & Hyster-Yale deploy AI for assembly checks

Manufacturers are under pressure to catch assembly faults earlier as the on-site system flags missing steps before products move on.

By Mark Tarre • 4 min read • This month

Global Stories

Quality assurance stories

G2A rolls out AI support agent Dave to sellers worldwide
Software-as-a-Service

G2A rolls out AI support agent Dave to sellers worldwide

Sellers on G2A's marketplace can now handle support surges more quickly as the AI tool has cut human intervention on cases by up to 30%.

By Sofiah Nichole Salivio • 3 min read • Yesterday
Ropedia raises USD $30 million to expand physical AI data
Robotics

Ropedia raises USD $30 million to expand physical AI data

Singapore startup's wearable data system could cut robotics training costs by up to 50 times as physical AI demand grows.

By Mark Tarre • 4 min read • Last week
Sensors improve robotic grip on cosmetics packaging lines
Robotics

Sensors improve robotic grip on cosmetics packaging lines

Real-time force sensing is cutting scrap and tray deformation on high-speed cosmetics lines, reducing waste and rework for manufacturers.

By Sofiah Nichole Salivio • 4 min read • Last week
Adactin teams up with Cyara on IVR testing in Australia
Digital Transformation

Adactin teams up with Cyara on IVR testing in Australia

Government agencies and enterprises in Australia gain tighter checks on AI-led contact centres as Adactin adds Cyara's IVR testing platform.

By Mark Tarre • 4 min read • Last week
Custom Travel Solutions wins Silver for AI customer support
Digital Transformation

Custom Travel Solutions wins Silver for AI customer support

Its AI overhaul has cut quality review time by 80% and lifted customer sentiment 11% since 2023, as travel support volumes rose.

By Sofiah Nichole Salivio • 3 min read • Last week
NTT DATA named market shaper in Gartner physical AI
Robotics

NTT DATA named market shaper in Gartner physical AI

The designation highlights a fast-growing industrial AI market as enterprises look for systems that cut defects, downtime and latency.

By Joseph Gabriel Lagonsin • 4 min read • This month
Google Cloud unveils agent tool for faster AI upgrades
Software-as-a-Service

Google Cloud unveils agent tool for faster AI upgrades

The new workflow could cut model migration from months to hours, easing the testing burden for businesses running multiple AI features.

By Mark Tarre • 3 min read • This month
AI leaders stress governance & trust as adoption grows
Software-as-a-Service

AI leaders stress governance & trust as adoption grows

Governance concerns are rising as companies embed AI deeper into critical workflows, from factory floors to defence operations and customer service.

By Mark Tarre • 7 min read • This month
Sprinklr adds AI tools to speed customer responses
Software-as-a-Service

Sprinklr adds AI tools to speed customer responses

Faster real-time responses may help brands cut manual analysis as the new release links customer signals with AI tools across service and marketing.

By Joseph Gabriel Lagonsin • 4 min read • This month
ARM Hub maps practical AI path for Australian factories
Robotics

ARM Hub maps practical AI path for Australian factories

Australian manufacturers could slash rework and compliance time if they embed AI in daily workflows, UTS-led research says.

By Joseph Gabriel Lagonsin • 4 min read • This month
Devolutions & Telegraph Ventures back Mizo in AI push
Software-as-a-Service

Devolutions & Telegraph Ventures back Mizo in AI push

The minority stake should help Mizo speed up AI ticket automation for managed service providers seeking to cut frontline support costs and delays.

By Joseph Gabriel Lagonsin • 4 min read • This month
Cast AI launches Kimchi Coding with production support
Software-as-a-Service

Cast AI launches Kimchi Coding with production support

Enterprises can now run the coding agent with tighter spending caps, data sovereignty controls and production support to curb AI development costs.

By Sean Mitchell • 4 min read • This month

Stories from Other Regions

Quality assurance stories

Baker Tilly teams with Ode & Anthropic on AI tools
Digital Transformation

Baker Tilly teams with Ode & Anthropic on AI tools

AI tools will be woven into Baker Tilly's advisory, tax and assurance work as firms race to boost efficiency without losing professional judgement.

By Karen Joy Bacudo • 4 min read • Last week
Testlio launches LeoCore as AI testing flaws mount
DevOps

Testlio launches LeoCore as AI testing flaws mount

With AI-related defects threatening user trust, the new platform pairs automated test creation with human checks across global devices and markets.

By Sean Mitchell • 4 min read • Last week
Vero Insurance adds AI sentiment checks in New Zealand
Digital Transformation

Vero Insurance adds AI sentiment checks in New Zealand

It will let staff spot complaints and vulnerability in real time, giving Vero earlier warning of customer distress across its New Zealand teams.

By Karen Joy Bacudo • 4 min read • This month
In-house legal teams see AI returns in Legora study
Software-as-a-Service

In-house legal teams see AI returns in Legora study

AI is helping corporate lawyers answer stakeholders faster, with 97% of legal leaders in a new study citing quicker responses.

By Sean Mitchell • 4 min read • This month