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Outsourcing stories
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
CIOs warn AI adoption is outpacing governance skills
Yesterday
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data analytics
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digital transformation
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cx
CIOs say AI adoption is racing ahead of governance, with skills gaps, risk fears and sustainability concerns stalling efforts to scale.
Vistra & G-P launch unified path for global hiring
Yesterday
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cx
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martech
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hcm
Vistra and G-P unveil a single-contract route to shift firms smoothly from EOR hiring to fully fledged entities in overseas markets.
Celerity appoints David Stokes to drive IBM M&A push
Yesterday
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data protection
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hybrid cloud
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data analytics
Celerity hires ex-IBM leader David Stokes to steer UK and European M&A and deepen collaboration around IBM's watsonx AI and data platform.
AI ambitions collide with legacy integration problems
Last week
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edutech
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data protection
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devops
AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.
8x8 & KCOM partner on UK public sector CX platform
Last week
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uc
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dr
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network infrastructure
8x8 and KCOM join forces to deliver a UK public sector-focused cloud CX platform, uniting network, contact centre, voice and AI services.
MOO renews Loomery partnership, expands Kosovo hub
Last week
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manufacturing
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digital transformation
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partner programmes
MOO renews its Loomery partnership, expanding a Prishtina engineering hub that has rapidly embedded into its manufacturing tech teams.
Targa Telematics shifts core systems to Equinix hubs
Last week
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digital transformation
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hyperscale
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iot
Targa Telematics moves core systems to Equinix data centres in Milan and Frankfurt to bolster data sovereignty, resilience and growth.
UK firms tap partners as AI drives data centre strain
Last week
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data protection
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dr
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hybrid cloud
UK firms lean on partners as AI-driven rack density, surging power costs and resilience fears reshape data centre strategies.
Customs moves up agenda as Europe firms stay reactive
Last week
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data analytics
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supply chain
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risk & compliance
Customs climbs Europe's boardroom agenda, but survey finds firms still under-resourced, outsourcing heavily and reacting to trade shocks.
WatchGuard marks 30 years backing MSP-led security
Last week
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firewalls
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ransomware
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network security
WatchGuard marks 30 years in cybersecurity, touting MSP-first strategy, 25,000 partners and a unified, automated security platform.
Vertali boosts global hiring amid mainframe security boom
Last month
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dr
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ransomware
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devops
Vertali expands its global workforce across technical, programme and support roles as mainframe security and modernisation demand surges.
Evergreen accelerates MSP deals with UK B Corp buy
Last month
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digital transformation
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cx
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martech
Evergreen seals 47 deals in 2025 and snaps up its first UK B Corp MSP, Optimising IT, to deepen global managed services expansion.
MindBridge & Genpact partner on AI audit analytics
Last month
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data analytics
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martech
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partner programmes
MindBridge and Genpact forge global alliance to embed AI-driven audit analytics into enterprise risk consulting and financial assurance work.
Phoenix gains top VMware partner & consulting status
Last month
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virtualisation
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private cloud
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network infrastructure
Phoenix secures VMware Pinnacle and Expert Advantage consulting status, signalling top-tier cloud and data centre expertise in the UK market.
Arctic Wolf unveils Aurora managed endpoint tools for MSPs
Last month
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ransomware
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endpoint protection
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partner programmes
Arctic Wolf launches Aurora managed endpoint defence, rapid-response SLA and MSP admin portal to help partners scale security operations.
Capita cuts hiring time by 43% with Workday AI tools
Last month
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uc
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hcm
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rpa
Capita slashes time-to-hire by 43% and speeds HR admin by up to 80% after rolling out Workday AI, HiredScore and Teams integration.
Paragon buys majority stake in South Yorkshire firm Parseq
Last month
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uc
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document management
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digital transformation
Paragon has acquired a majority stake in South Yorkshire outsourcing specialist Parseq from Parabellum, boosting its back-office and payments arm.
Leighton to manage eaga Trust's AWS cloud operations
Last month
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digital transformation
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hyperscale
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partner programmes
Leighton has secured a long-term deal to manage eaga Trust's AWS cloud, modernising its digital estate and boosting cost efficiency.
Persistent named fastest-growing global IT services brand
Last month
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digital transformation
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hyperscale
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hcm
Persistent named world's fastest-growing IT services brand as value jumps 22% to USD $989 million in Brand Finance 2026 ranking.
CyberArk crowns PwC 2025 Global Partner of the Year
Last month
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digital transformation
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hyperscale
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pam
CyberArk names PwC its 2025 Global Partner of the Year as partner-led deals surge and certification-driven identity security gains pace.