Orchestration stories - Page 7

RCS messaging in the UK has surged 65% in 2024, boosted by Apple iOS support and AI, as brands enhance customer engagement with richer, interactive chat tools.

KPMG has launched Workbench, an AI platform powered by Microsoft Azure, aiming to transform client services with multi-agent intelligence and secure data control.

Grammarly adopts Gr4vy's no-code platform to expand its global payment options, enhancing flexibility and reducing transaction costs with over 400 methods.

Cloudinary launches MCP Server, enabling users to manage images and videos via natural language without coding, available to all including free plan users.

NTT DATA launches a digital claims platform to help UK banks and auto lenders manage redress claims amid growing scrutiny over motor finance deals.

SentinelOne has launched its Singularity AI SIEM on AWS Marketplace, enabling customers to boost threat detection and response with AI-powered security tools.

NiCE launches CXone Mpower Agents, AI-driven tools designed to automate and streamline customer service across front, middle, and back-office operations.

Pascal Zammit, ex-Michelin SVP, joins FourKites' Strategic Advisory Council to boost AI-driven supply chain innovation and global market growth.

Adobe launches AI-powered tools for Customer Experience Orchestration, enabling businesses to deliver personalised, scalable marketing across multiple channels.

Oracle launches AMD-powered zettascale AI cluster on OCI, scaling to 131,072 GPUs and doubling price-performance for advanced AI workloads.

Orchestrating Identity names David Rennie as Chief Trust Officer to lead digital trust and compliance for businesses amid rising regulatory demands in the UK.

CData has launched a Databricks Integration Accelerator, cutting integration time by 90% and simplifying data pipeline management with a no-code framework.

Swimlane secures USD $45m to boost AI automation, aiming for profitability in Q3 2025 with rapid growth and advanced agentic AI security solutions.

Talkdesk launches CXA platform using autonomous AI agents to streamline and personalise customer journeys, aiming to transform CX across industries.

The Denodo University Challenge invites global students to develop AI solutions for real-world social and economic issues, with registration open until 16 November.

Hitachi launches EverFlex AI Data Hub as a Service, a managed platform helping enterprises simplify AI data preparation and boost analytics success.

Databricks launches Agent Bricks, an automated tool to help enterprises build custom AI agents swiftly with built-in governance and no manual tuning required.

Pax8 launches new AI initiatives, including a research report, learning programme, marketplace upgrades, and rewards to accelerate MSP growth in SMB transformation.

Cisco has unveiled network security upgrades addressing AI-driven cyber threats, embedding zero trust and advanced firewalls into infrastructure for improved protection.

KnowBe4 has won six 2025 TrustRadius awards for its cybersecurity tools, including Security Awareness Training and PhishER, praised by user feedback.