Online shopping stories - Page 3
Marketers struggle to personalise Black Friday offers despite need
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Nearly all marketers see personalisation as vital for Black Friday, yet 27% struggle to tailor offers, risking customer loyalty and sales opportunities.
10 cybersecurity tips to survive Cyber Monday
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Cyber Monday shoppers face scams and cyber threats; follow 10 expert tips to safely secure your data and enjoy the season's best online deals.
2026: The agentic AI takeover
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By 2026, AI agents will fully manage shopping, choosing and buying products based on your style and needs, transforming retail into seamless, intelligent commerce.
digiDirect unveils major Black Friday tech deals with up to 50% off
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digiDirect launches Black Friday Clickathon with up to 50% off cameras, computers and mobile devices across major brands like Sony, Canon and Apple.
Booktopia launches Black Friday sale with up to 80% off books
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Booktopia launches Black Friday sale with discounts up to 80% on thousands of titles across genres, running through early December with delivery Australia-wide.
Salesforce debuts Agentforce Commerce for AI-driven retail sales
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online shopping
Salesforce launches Agentforce Commerce, a platform enabling retailers to sell via AI-driven channels like ChatGPT, boosting engagement and orders globally.
LG rolls out major Black Friday discounts across Australia
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LG Electronics Australia offers major Black Friday discounts on home entertainment, appliances and IT products until early December or while stocks last.
AI & digital tools reshape how Australians choose & give gifts
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Nearly half of Australians now use AI-powered tools to personalise gifts, with younger shoppers leading the shift towards smart, tailored gifting and digital eGifts.
Black Friday scams soar as fake brand emails target shoppers globally
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online shopping
Over half of Black Friday-themed spam emails are scams, with fraudsters impersonating brands like Amazon to steal personal data worldwide.
Cyber Monday shoppers urged to safeguard data amid online scams
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online shopping
Cyber Monday shoppers are urged to protect their data from scams like fake sites, phishing emails and insecure payments during the online shopping surge.
UK retailers face surge in untested code risks for Black Friday
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UK retailers risk Black Friday outages as 40% deploy untested code, threatening sales and customer trust during peak online demand.
UK Black Friday spending to hit GBP £14 billion as CCL expands logistics
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UK Black Friday spending is set to reach GBP £14 billion as CCL expands global logistics to meet soaring eCommerce demand this sales period.
Black Friday sales hit record AUD $6.8 billion amid online buzz
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Australian shoppers are set to spend a record AUD $6.8 billion during Black Friday to Cyber Monday, with social media buzz driving soaring online engagement.
AliExpress partners with Homart to launch wellness store in Australia
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AliExpress partners with Homart to launch an online wellness store in Australia, offering vitamins, skincare, and lifestyle products with plans to expand to 200 SKUs.
Bike Matrix tool boosts Bike24 sales & cuts returns by 10 percent
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Bike Matrix’s compatibility tool boosted Bike24’s sales by 69% and cut returns by 10%, easing online bike part purchases and saving customers time.
AI shifts product discovery as 42% trust summaries over sites
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online shopping
A global survey finds 42% of shoppers trust AI-generated product summaries over websites, signalling a shift in how brands are discovered online before Black Friday.
Retailers to unify shopping experiences & boost AI by 2026
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online shopping
By 2026, retailers will unify online and in-store shopping with AI-driven personalisation, ensuring seamless, consistent customer experiences across channels.
BNPL popularity surges as young Australians demand flexible payments
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One in three Australian online shoppers use BNPL services, with Gen Z and Millennials driving a rise in demand for flexible payments like PayPal Pay in 4.
Australian seniors overspend on unused home internet features
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Many Australian seniors pay for home internet plans with speeds and data beyond their needs, increasing costs despite prioritising affordability.
Zen Internet marks 30 years as UK’s oldest independent ISP
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Zen Internet celebrates 30 years as the UK’s oldest independent ISP, growing from a kitchen-table start-up to a national broadband provider with 650 staff.