Merchants stories - Page 4
ShipStation & ChannelEngine partnership aims to enhance global ecommerce experiences
Mon, 13th Nov 2023
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cx
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martech
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supply chain
ShipStation and ChannelEngine's new partnership targets enhancing global ecommerce, easing merchants' shipping logistics and marketplace integration.
UK shoppers expected to be cautious in upcoming holiday season
Fri, 27th Oct 2023
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edutech
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inflation
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r&d
UK consumers expected to keep a tight rein on their wallets this festive season despite falling inflation rates.
Third-party solutions herald new era in online fraud prevention
Sat, 14th Oct 2023
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cx
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martech
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commerce systems
Rise in online fraud prompts Payment Service Providers to seek innovative third-party solutions for prevention.
VikingCloud appoints Jim Burke as CEO
Thu, 6th Apr 2023
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risk & compliance
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cybersecurity
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customer service
VikingCloud, a provider of cybersecurity and compliance solutions, has appointed Jim Burke as CEO to aid growth and strengthen its unified technology platform.
PPRO appoints Motie Bring as Chief Commercial Officer
Thu, 6th Apr 2023
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martech
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commerce systems
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partner programmes
Motie Bring has been appointed as Chief Commercial Officer at PPRO, a leading digital payments infrastructure company, to drive its next stage of growth.
Shopify and Google Cloud launch new integration for retailers
Mon, 27th Mar 2023
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public cloud
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martech
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commerce systems
Shopify and Google Cloud have announced a new integration that enables retailers using Commerce Components to leverage search capabilities and AI innovations.
CellPoint Digital and Reach simplify cross-border payments
Mon, 31st Oct 2022
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martech
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commerce systems
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payment technologies
CellPoint Digital has announced a new partnership with Reach, a payment platform that simplifies how businesses sell cross-border.
Airwallex launches an online payments app on Shopify
Mon, 25th Jul 2022
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martech
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commerce systems
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payment technologies
Airwallex launches online payments app on Shopify, allowing merchants to accept global payments through a variety of methods.
Loyalty Now appoints Anurag Vasisth as group CEO
Fri, 6th May 2022
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merchants
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loyalty now
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job moves
Anurag Vasisth has been appointed as group CEO of Loyalty and Rewards International, leading the company into its next phase of growth.
How businesses can prepare their contact centre for a bot/AI environment
Fri, 15th Jun 2018
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uc
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martech
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ai
As AI and bots revolutionise customer service, businesses must update infrastructures and train staff to harness this tech effectively. Here's how.
How speech analytics can improve outcomes in the contact centre
Mon, 5th Mar 2018
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crm
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uc
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martech
Taking a look at how speech analytics technologies can be used in the contact centre to improve customer service and B2C interactions.
$534m lost in 2016 as credit card fraudsters ditched the plastic & moved online
Mon, 7th Aug 2017
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semiconductors
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credit card fraud
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online shopping
Physical credit card fraud is on the decline as online fraud takes its place, according to new statistics from the Australian Payments Network.
From Auckland to the world: Mako Networks' global ambition
Thu, 30th Aug 2012
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martech
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commerce systems
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risk & compliance
A billion-dollar global opportunity is driving Mako Networks' rapid expansion, as PCI DSS compliance becomes crucial for millions of merchants worldwide.