Knowledge Management stories - Page 2

Nitro's report reveals inefficient document workflows are causing high stress among knowledge workers, leading to potential job dissatisfaction and turnover.

A survey by Ecosystm has revealed that businesses are spending over US$600,000 on average on solutions that are adding little to no value.

NPM unveils nine initiatives to boost Māori research, targeting areas like digital platforms and climate response.

The move is the latest in the trend of companies leveraging the power of AI and machine-learning in their knowledge management.

KP is the new editor for bizEDGE, and would like to share her thoughts on the direction she wants the site to head in.

Zendesk Guide features an app to help teams share their collective knowledge with customers more effectively and a new bot for self-service support.

Frost and Sullivan report underscores knowledge management as key in achieving heightened customer satisfaction in the digital age.

In New Zealand, small businesses, making up 97.2% of all companies, seek nimble IT solutions for growth, highlighting a vast yet challenging market.

Companies are being encouraged to let their staff create a community of practice (CoP) to drive best practice and innovation in the workplace.

Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.

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