Interactive stories
Amazon Web Services (AWS) has launched AWS Contact Centre Intelligence (AWS CCI) solutions, powered by AI, to enhance customer experiences.
In the past year, a third of the breaches incorporated social engineering techniques and the cost of a breach caused by a human error averaged to $3.33 million.
Global companies are embracing real-time customer connections as business goes digital, says UserTesting, a user insight platform.
Many organisations will understand the difficulty of sourcing products during COVID-19, largely due to shipping issues and global stock shortages.
With increased support for the hybrid workforce, the latest updates are designed to help organisations plan back-to-office strategies.
WWE 2K Battlegrounds fails to live up to its predecessor, lacking fun gameplay and disappointing design choices.
Pega is hosting the Intelligent Automation Online Summit on 12 November, showcasing the benefits of low-code automation and how it can transform businesses.
Sony is gearing up for the PlayStation 5 launch with its new BRAVIA TVs, featuring high framerates and low latency gaming.
A new set of features to help virtual interactions become more engaging as the world pivots towards a stronger combination of remote and in-office working.
Latrobe Valley Enterprises (LVE) is a not-for-profit organisation with a network of businesses providing employment for people with disabilities.
Sony unveils sleek PlayStation 5 hardware alongside an array of exclusive games including 'Marvel's Spider-Man: Miles Morales' and 'Horizon Forbidden West'.
NVIDIA has finalised its US$7 billion acquisition of Mellanox Technologies, merging computing and networking expertise to revolutionise data centres.
Major game publishers, including Warner Brothers, Xbox, Codemasters, and Klei, are removing their games from NVIDIA's GeForce NOW game library.
NICE inContact is offering its CXone@home solution for free for 60 days, providing workforce engagement and optimisation capabilities for remote workers.
Sony's new DualSense controller for the PS5 marks a bold shift with features like haptic feedback, inbuilt mic array, and a new 'create' button.
Zynga soft launched the game in 'select markets', with plans to roll out the game worldwide – but for some, it might be a bit of a wait.
Melbourne's new esports and gaming venue Fortress Melbourne has chosen Dell to run its entire IT infrastructure, right down to the PCs and peripherals.
Each of the 10 winners demonstrated 'outstanding ways they are continuing to empower customers through clever use of Microsoft technology'.
Sony announces official release date and price for PlayStation 5 console in New Zealand. Available from November 12th, 2020.
The industry could potentially be worth $1 billion dollars by 2025 if it continues its 39% average annual growth.
