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Incident management Stories - Page 21

Global Stories

Incident management stories

Dependency of digital infrastructure causing major IT problems
Disaster Recovery

Dependency of digital infrastructure causing major IT problems

Reliance on digital infrastructure causes major IT incidents, says report. 90% of large businesses affected. Only half have dedicated teams.

By Shannon Williams • 3 min read • Tue, 15th Dec 2015
FrontRange turns up the HEAT
Risk & Compliance

FrontRange turns up the HEAT

FrontRange boosts HEAT Service Management with version 7.2, enhancing Service Catalog and Workflow Automation, promising greater efficiency and cost savings.

By Staff Writer • 1 min read • Thu, 21st Mar 2013
Service with a smile
IT service management

Service with a smile

Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.

By Staff Writer • 4 min read • Wed, 1st Jul 2009

Stories from Other Regions

Incident management stories

New app keeps lone workers in touch
Digital Transformation

New app keeps lone workers in touch

New Zealand employers face higher safety and compliance risks as a new app lets lone workers summon help without extra hardware.

By Geoff • 3 min read • Sun, 26th Mar 2017
Waterview ramp signals optimise traffic flows
Incident management

Waterview ramp signals optimise traffic flows

Drivers are unlikely to face major queues, with the new ramp signals expected to operate only when needed to keep Auckland traffic flowing safely.

By Staff Writer • 3 min read • Tue, 21st Feb 2017