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Hospitality Stories

UK Stories

Hospitality stories

Firms urged to install bleed kits amid knife crime fears
Schools

Firms urged to install bleed kits amid knife crime fears

With nearly 49,000 knife offences recorded in England and Wales last year, employers are being told to prepare for violent incidents on site.

By Mara Sugue • 4 min read • Last week
UK diners want AI-driven restaurant deals, Toast finds
Data Privacy

UK diners want AI-driven restaurant deals, Toast finds

More than a quarter of UK restaurant operators are already using AI for offers or rewards, as diners back clearer explanations of dynamic pricing.

By Karen Joy Bacudo • 3 min read • Last week
UK consumers more frustrated by AI customer service
Customer Experience

UK consumers more frustrated by AI customer service

Six in 10 UK respondents said AI customer service was frustrating, with handovers to human staff proving a particular weak point.

By Regine Laguilles • 4 min read • Last week

Global Stories

Hospitality stories

IDeaS expands Accor tie with Optix business intelligence
Data Analytics

IDeaS expands Accor tie with Optix business intelligence

The deal gives Accor hotels a single view of performance data, helping teams cut manual reporting and react faster to demand shifts.

By Mara Sugue • 3 min read • Last week
Linnify's AI projects drive 30% of revenue in 2026
Digital Transformation

Linnify's AI projects drive 30% of revenue in 2026

Enterprise demand has pushed AI work to nearly a third of Linnify's sales, up from less than 1% in 2023, as it scales across the US and Europe.

By Karen Joy Bacudo • 3 min read • Last week
Oracle expands Marketplace with partner purchasing options
Partner Programmes

Oracle expands Marketplace with partner purchasing options

The changes aim to make enterprise software easier to buy through Oracle channels, as partners seek closer sales support and flexible contracts.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Snom adds 500 partners as it expands channel reach
Partner Programmes

Snom adds 500 partners as it expands channel reach

The expansion gives Snom greater reach across EMEA and APAC as it seeks more sales through resellers and distributors.

By Sofiah Nichole Salivio • 4 min read • Last week
Planet & YouLend launch fast SME funding in Europe
Fintech

Planet & YouLend launch fast SME funding in Europe

Eligible merchants in seven countries will get decisions within hours and funding within 48 hours through their existing Planet software.

By Karen Joy Bacudo • 4 min read • Last week
Castles expands Smart Volution support for Register
Payment Technologies

Castles expands Smart Volution support for Register

Merchants using the combined system can now get hardware, payment and EPOS issues handled through one support channel, cutting vendor hand-offs.

By Sean Mitchell • 4 min read • Last week

Stories from Other Regions

Hospitality stories

Australia small business sales steady as jobs growth lifts
Construction

Australia small business sales steady as jobs growth lifts

Hiring improved in the September quarter as small business jobs rose 3.9%, though wage growth slowed and sector performance stayed uneven.

By Karen Joy Bacudo • 3 min read • Last week
Mount Maunganui businesses renovate and reinvent ahead of crucial summer
Small Business

Mount Maunganui businesses renovate and reinvent ahead of crucial summer

With foot traffic sharply down after the Mauao landslide, nearby traders are spending thousands on upgrades to survive a make-or-break summer.

By Ayla Yeoman • 5 min read • Last week
AI adoption could add AUD $93 billion, report finds
Construction

AI adoption could add AUD $93 billion, report finds

Wider adoption among smaller firms could lift annual output, but only one in four Australian SMEs is using AI and just 5% use it broadly.

By Karen Joy Bacudo • 4 min read • 3 days ago
New Zealand small business jobs growth rebounds in September
Agricultural Technology

New Zealand small business jobs growth rebounds in September

Higher sales helped New Zealand small businesses lift hiring 2.5% in the September quarter, though payment times also lengthened.

By Karen Joy Bacudo • 4 min read • Last week
Construction leads Australian small business sales growth
Construction

Construction leads Australian small business sales growth

Sales growth for Australian small firms eased to 5.2% in the September quarter, even as construction remained among the strongest sectors.

By Joseph Gabriel Lagonsin • 3 min read • Last week
ERP event shows firms need basics before AI adoption
Manufacturing

ERP event shows firms need basics before AI adoption

Businesses were urged to fix data, processes and governance first, as AI in ERP was shown to depend on stronger operational basics.

By Karen Joy Bacudo • 3 min read • Last week
Armada launches hospitality platform with competition
Recruitment

Armada launches hospitality platform with competition

The new service aims to ease restaurant hiring by giving workers and operators a fuller picture before they commit, starting in Atlanta.

By Sean Mitchell • 4 min read • Last week
Samsung launches The Frame hospitality display in Australia
Samsung

Samsung launches The Frame hospitality display in Australia

Hotels can now offer guests a gallery-style screen with AI wallpapers and in-room services, as Samsung expands The Frame into hospitality.

By Mara Sugue • 3 min read • Last week