Gen Z stories
Businesses could cut card fees and automate collections as recurring Pay by Bank opens to wider use through the UK Payments Initiative scheme.
Mobile barriers are costing UK businesses customers, with 81% of 18- to 24-year-olds reporting problems on smartphones.
Burnout is rising as marketers race to master AI, while more than 70% of teams now work beyond sustainable capacity.
Shoppers are backing connected-store spending only if it helps staff answer queries faster, with 59% finding tech frustrating without human support.
Retailers face mounting costs and pressure as more than half of UK shoppers say they have seen crime or abuse rise in stores.
New polling suggests millions are missing out on the mental health boost of voice contact as anxiety keeps many Britons from phoning loved ones.
Exclusive pricing and discounts matter more than personalisation for most shoppers, as too many app alerts and poor rewards drive them away.
Finance teams face rising retention risks as most professionals want roles that tackle social and environmental issues, ACCA said.
Payroll headaches eased at Retail Apparel Group as Dayforce linked time and attendance with pay, cutting manual fixes and boosting morale.
A GoTo survey finds many workers fear heavy AI use is eroding skills, while poor training and weak oversight are fuelling risks.
Younger staff are being misread as disengaged, as changing career paths and AI adoption reshape expectations across the workplace.
Sales events are now planning windows for households, with 70% of Australian adults bulk-buying at least one category, a survey shows.
Practical how-to clips are now the key buying trigger for Australians, with social media driving 29 per cent of product discovery, research shows.
Only 5 per cent of 15-to-24-year-olds feel confident investing, as new research shows most young Australians want help starting.
Sales of retro gadgets have tripled as Australians seek screen-free alternatives, prompting new products from cassette boomboxes to gaming projectors.
Despite regular use in study, most young Australians fear AI will destroy jobs rather than help them get hired.
The smaller format is designed to widen access to Archies products in busy locations as the retailer targets 20 new stores this year.
Cashback spending on Chexy is rising fastest among Canadians under 40, highlighting a shift towards immediate rewards on bills, rent and taxes.
Prospective buyers are increasingly using AI and other digital tools to navigate an unsettled housing market, with 59% feeling more confident than a year ago.
US shoppers are making loyalty programmes part of weekly spending, with 91% saying they influence whether they buy again.