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Gamma Communications stories

Gamma pitches cloud voice to MSPs to boost retention
Unified Communications

Gamma pitches cloud voice to MSPs to boost retention

MSPs could protect margins by bundling cloud voice, as Gamma says it can also reduce churn and block rivals from key accounts.

By Mark Tarre • 6 min read • Fri, 29th May 2026
Voice as a modern growth lever for MSPs
Unified Communications

Voice as a modern growth lever for MSPs

MSPs risk losing deals and margin unless they bundle Teams-aligned calling, as customers demand simpler vendors and tighter integration.

By Will Morey • 5 min read • Thu, 28th May 2026
When 'good enough' cloud communications quietly becomes a risk
Unified Communications

When 'good enough' cloud communications quietly becomes a risk

British firms could face costly disruption if they delay modernising communications before the PSTN switch-off on 31 January 2027.

By Sam Winterbottom • 5 min read • Mon, 18th May 2026
Control, agility, long-term value: The 4 non-negotiables for cloud communications
Unified Communications

Control, agility, long-term value: The 4 non-negotiables for cloud communications

Vendor lock-in can turn cloud voice upgrades into costly transformation programmes, raising service risk and limiting control over future changes.

By Sam Winterbotton • 5 min read • Thu, 14th May 2026
Vodafone tightens control of VodafoneThree after merger
Network Infrastructure

Vodafone tightens control of VodafoneThree after merger

Control of the merged UK mobile venture gives Vodafone a freer hand as regulators monitor competition safeguards and network investment promises.

By Mark Tarre • 5 min read • Mon, 11th May 2026
CX is an outcome of the network beneath it
Unified Communications

CX is an outcome of the network beneath it

Customer experience fails when networks falter, with outages, latency and weak security now directly affecting trust and churn.

By Richard Hall • 5 min read • Thu, 7th May 2026
Turning practical AI use cases into measurable impact
Unified Communications

Turning practical AI use cases into measurable impact

Contact centres are using AI to cut admin, explain demand spikes and help agents, with savings and faster resolutions already visible.

By Richard Hall • 4 min read • Thu, 30th Apr 2026
What cyber resilience means in 2026
Firewalls

What cyber resilience means in 2026

UK boards will be judged on recovery speed and judgement, as attacks slip past prevention and overwhelm overstretched SOC teams.

By Jason Simper • 5 min read • Thu, 23rd Apr 2026
MSPs see voice as part of wider IT offer, Gamma says
Customer Relationship Management

MSPs see voice as part of wider IT offer, Gamma says

As larger vendors bundle communications with cloud and security, smaller voice specialists face tougher competition and higher support risk.

By Mark Tarre • 4 min read • Tue, 21st Apr 2026
Strategy and innovation: Key takeaways from Gamma's regional forums
Unified Communications

Strategy and innovation: Key takeaways from Gamma's regional forums

Partners in the UK channel face rising pressure to prove value as customers switch providers and demand faster innovation, longer-term roadmaps.

By Will Morey • 4 min read • Thu, 16th Apr 2026
Cutting through the noise: Lessons from deploying AI in a live SOC
Security Operations Centres

Cutting through the noise: Lessons from deploying AI in a live SOC

Live SOCs could cut triage times by up to tenfold after AI was embedded with strict guardrails, human oversight and operational context.

By Alex Ayers • 5 min read • Tue, 14th Apr 2026
Platforms, sovereignty and global growth at Cavell Summit Europe
Unified Communications

Platforms, sovereignty and global growth at Cavell Summit Europe

Platform-led buying is squeezing telcos, forcing providers to adapt to sovereignty rules and global licensing hurdles to keep growth on track.

By Mike Mills • 4 min read • Mon, 13th Apr 2026
Migration strain exposes partner capacity challenges
Customer Relationship Management

Migration strain exposes partner capacity challenges

Partners face mounting strain as PSTN migration collides with day-to-day demand, threatening customer service and new business growth.

By Will Morey • 4 min read • Fri, 10th Apr 2026

Global Stories

Gamma Communications stories

Gamma launches APAC push with Australia & NZ focus
Unified Communications

Gamma launches APAC push with Australia & NZ focus

Partners in Australia and New Zealand may benefit as Gamma targets higher margins and simpler onboarding in a crowded cloud communications market.

By Sean Mitchell • 4 min read • Wed, 29th Apr 2026
Supporting service providers with their global ambitions
Network Infrastructure

Supporting service providers with their global ambitions

Asia-Pacific expansion is set to help partners widen margins, cut compliance risk and reach new customers across 27 countries.

By Mike Mills • 4 min read • Mon, 20th Apr 2026
Atlassian adds AI visuals & partner agents to Confluence
Software-as-a-Service

Atlassian adds AI visuals & partner agents to Confluence

Users can now turn Confluence pages into visuals, prototypes and presentations as Atlassian opens AI links to third-party tools.

By Sean Mitchell • 4 min read • Fri, 10th Apr 2026
Atlassian adds AI Remix & partner agents to Confluence
Data Analytics

Atlassian adds AI Remix & partner agents to Confluence

The new tools let teams turn Confluence pages into charts, prototypes and presentations without manual copying, cutting friction for users.

By Catherine Knowles • 3 min read • Fri, 10th Apr 2026

Stories from Other Regions

Gamma Communications stories